Top 7 Service desk support Jobs in Rogers Ar

Help Desk- First Shift
Wachter, Inc. —Lowell, AR
- $18 - $20 an hour
- Day shift
- Computer literacy
- Mid-level
- Electrical experience
- AD&D insurance
- Paid holidays
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IT SERVICE DESK ANALYST
Signature Bank of Arkansas —Fayetteville, AR
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Support Analyst
SBSC —Bentonville, AR
- Contract
- Computer science
- Computer Science
- Bachelor of Science
IT Support Desk Engineer II
HEARTLAND BUSINESS SYSTEMS LLC —Fayetteville, AR
- Full-time
- Mid-level
- 3 years
- Conflict management
- On-the-job training
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2d

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IT SERVICE DESK ANALYST
Signature Bank of Arkansas —Fayetteville, AR
College degree or technical vocation certification preferred, 2+ years in IT related field. Ability to promptly answer support related email, phone calls, and…

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
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service desk support jobs near rogers ar

Help Desk- First Shift

Wachter, Inc. -
Lowell, AR

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Job Details

$18 - $20 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

On-site technical support
Technical support via phone
Network communication equipment reconfiguration
Safety protocol adherence
Communication system installation
Project documentation
Phone communication
Computer literacy
Operations coordination
Equipment installation
CCTV
Peripheral setup
Hardware maintenance
Project coordination
Equipment troubleshooting
Mid-level
Software installation
Uninterruptible power supplies (UPS)
Electrical experience
Hardware configuration
Virtualization
Scripting
Desktop applications
ServiceNow
Hardware management
Typing
Productivity software
Network infrastructure management
Technical support via email
Telecommunications data network configuration

Full Job Description

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!

Wachter is accepting applications for a Helpdesk Mid- day shift 2:00-11:00PM. The Ideal candidates will possess industry experience with single and/or multi-site operations in the voice/data/security or electrical field. This position provides project management and operational support.

We seek self-motivated and reliable candidates, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.

Duties and Responsibilities:

Works in close coordination with project managers and field technicians on customer-facing projects.
Capture data from projects including check-in/out times, time on site, and validating work completion documentation.
Ability to follow project documentation to ensure proper execution of project support requirements.
Provide service and troubleshooting support to field techs via phone, chats, and emails.
Implement, change, and create processes for different project needs when they arise.
Remotely configure and program network cabling and other networking equipment such as hubs, switches, wireless, CCTV and UPS.
Oversee installation, configuration, maintenance, and troubleshooting of network connected end-user hardware, software, and peripheral devices
Ability to execute and or create programs and scripts.
Remotely configure/verify port configurations and network settings.
Assist with any other technical needs that we can meet for the teams as they arise.
Adhere to all required project safety requirements.
Excellent written and verbal communication skills.
Exceptional problem-solving skills.
Strong attention to detail, organizational, and follow-up skills.
Efficiently read and decipher manufacturer instructions.
Experience with Network switch programming.
IP camera programming experience.
Perform any other duties not specifically stated herein, but which your supervisor may assign.
Operational knowledge of Virtual Desktop Infrastructure (VDI)
Operational knowledge of switch configuration and programming.
Operational knowledge of Analog / IP, Switch, Wireless, Routers, UPS and/ or CCTV.
Proficient with the use of computers, including typing skills as well as applications such as Microsoft Office programs, Service Now, secureCRT, etc.

Benefits: Company Paid!

Medical, Dental, Prescription & Vision Benefits
Life, AD&D, and LTD insurance
Paid Vacation and Holidays
Company-Matched 401K and IRA Retirement Savings

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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service desk support jobs in rogers ar

Help Desk- First Shift

IT SERVICE DESK ANALYST

Support Analyst

IT Support Desk Engineer II

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Duties and Responsibilities:

Benefits: Company Paid!

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