Top 6 Customer service manager Jobs in Rolla, Mo

Director of Customer Service - State Farm Agent Team Member
Carey Heitman - State Farm Agent —Saint Robert, MO
- $30,000 - $41,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Profit sharing
- Paid training
Quick Apply
Director of Client Relationship Management (CRM)
GeBBS Healthcare Solutions, Inc. —United States
- Full-time
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
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Director of Customer Service - State Farm Agent Team Member

Carey Heitman - State Farm Agent -
Saint Robert, MO

Quick Apply

Job Details

Full-time
$30,000 - $41,000 a year

Benefits

Profit sharing
Paid training
Paid time off
Opportunities for advancement

Qualifications

Customer communication

Full Job Description

Benefits:

Training Paid
Company parties
Paid time off
Bonus based on performance
Competitive salary
Opportunity for advancement
Profit sharing
Training & development

You May Be a Great Fit as a Director of Customer Service at State Farm, if:

You’re the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
You’re a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.

Location Address: {642 Missouri Ave, Saint Robert, MO 65584)

At State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Seeking a Director of Customer Service to lead customer experience initiatives and oversee service operations. The role supports team coordination, quality assurance, and process improvement.

Responsibilities

Lead and manage daily customer service operations.
Support team members to achieve service standards.
Monitor performance metrics
Coordinate communication between team members and customers.
Assist with policy inquiries, billing coordination, and issue resolution.

Qualifications

Leadership experience preferred.
Strong communication and time management skills.
Ability to learn and catch on
Must meet applicable state licensing requirements.

Quick Apply

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customer service manager jobs in rolla, mo

Director of Customer Service - State Farm Agent Team Member

Director of Client Relationship Management (CRM)

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