Top 7 Remote help desk Jobs in Rolla, Mo

Help Desk / Systems Administrator / Service Desk Engineer
Forward Slash Technology —Rolla, MO
- Full-time
- Background check
- Computer science
- Clean driving record
Quick Apply
AV / IT Support Technician (Tier 1)
Eastern Shawnee Companies LLC —Fort Leonard Wood, MO
- Weekends as needed
- Classroom
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply

Discover related jobs

Based on your search for remote help desk jobs.

Technical Service Representative
MachMotion —Newburg, MO
Provide front line support via telephone and email. Reading technical manuals & troubleshooting customer issues. Assist customers setting up their CNC products.
$18 - $23 an hour
Quick Apply
Service Desk Engineer
GFI Digital —Jefferson City, MO
Participate in white-glove calls, especially during high-urgency or sensitive technical escalations, delivering calm, expert communication and resolution.
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
Quick Apply
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for remote help desk in rolla, mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

remote help desk jobs near rolla, mo

Audio Visual Technician jobs in Houston, TX

Audio Visual Technician jobs in Reno, NV

Audio Engineer jobs in Wisconsin

Audio Visual Technician jobs in New York State

Audio Visual Technician jobs in Illinois

Audio jobs in Chicago, IL

Behavior Technician jobs in Warner Robins, GA

Audio jobs in Nashville, TN

Administrator In Training Programs jobs in California

Helpdesk Administrator jobs in Washington, DC

Hospital Administrator jobs in Chicago, IL

Leave Administrator jobs in Remote

Helpdesk Administrator jobs in Fontana, CA

Helpdesk Administrator jobs in Cleveland, TN

Helpdesk Administrator jobs in Ontario, CA

Help Desk / Systems Administrator / Service Desk Engineer

Forward Slash Technology
Rolla, MO

Quick Apply

Job Details

Full-time

Qualifications

Incident Escalation
Driver's License

Full Job Description

Help Desk / Systems Administrator / Service Desk Engineer

Forward Slash Technology is a St. Louis-based Cyber Security, Information Technology, and Managed Services Provider committed to delivering exceptional technology solutions and support to our clients. We are not a staffing firm; our team operates as a long-term strategic partner to our clients.

The Systems Administrator is a mid-level technical role within the Engineering department, responsible for supporting client and internal systems under the supervision of senior engineers. This role involves hands-on support for infrastructure, workstations, and network environments. The ideal candidate is eager to learn, detail-oriented, and committed to delivering white glove service to all end users.

KEY RESPONSIBILITIES

System Configuration & Maintenance

Assist in installing, configuring, and maintaining desktops, servers, and applications.
Apply system updates, patches, and basic configurations as directed.
Monitor system logs and performance; escalate issues as needed.

User & Desktop Support

Provide Tier 1 support to end users via ticketing system, phone, and in person.
Troubleshoot basic hardware, software, and printer issues.
Assist with user onboarding/offboarding, including account creation and permissions.

Network Support

Support daily monitoring and basic maintenance of client and internal networks.
Assist with resolving connectivity issues, including Wi-Fi, DNS, and VPN problems.
Document and report any recurring network issues to senior engineers.

Server & Cloud Support

Participate in patching, backups, and monitoring of servers (Windows, Linux, O365, etc.).
Support cloud environments, including Microsoft 365 administration.
Work with senior staff to identify opportunities for performance optimization.

Security & Compliance

Adhere to company and client security standards, including CJIS requirements.
Monitor endpoint alerts and report anomalies.
Participate in audits and compliance activities as assigned.

Documentation & Inventory

Maintain accurate records in Autotask, including asset tracking and system changes.
Assist in updating knowledge base articles and SOPs.
Conduct periodic audits of software and hardware inventory.

Professional Development

Actively participate in training and mentoring opportunities.
Pursue certifications or coursework aligned with role responsibilities.
Demonstrate progress toward greater technical independence and client engagement.

REQUIRED QUALIFICATIONS

Associate’s or bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
Foundational knowledge of Windows environments, networking, and system administration.
Strong organizational and communication skills.
Willingness to follow procedures, escalate when appropriate, and continuously learn.
Demonstrated commitment to white glove support and end-user satisfaction.
Ability to communicate clearly with both technical and non-technical users.

PREFERRED QUALIFICATIONS

Familiarity with managed services tools (e.g., Autotask, RMM platforms like Datto or Atera).
Exposure to scripting (e.g., PowerShell for Windows environments).
Basic understanding of cybersecurity best practices.

EMPLOYMENT REQUIREMENTS

Must be a U.S. Citizen.
Must possess a valid U.S. driver's license with a clean driving record.
Must pass a Missouri State Highway Patrol (MSHP) and federal fingerprint-based background check.
Must complete CJIS training and successfully pass the CJIS certification exam.

JOB SPECIFICS

Job Type: Full-time, Monday through Friday, salaried.
Work Hours: Between 7:00 AM and 6:00 PM (shift-based).
Location: Rolla, MO area.
Remote Status: Not eligible for remote work.

Quick Apply

Refine Your Search

remote help desk jobs in rolla, mo

Help Desk / Systems Administrator / Service Desk Engineer

AV / IT Support Technician (Tier 1)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for remote help desk in rolla, mo

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected