Top 14741 collection manager Jobs in rolling meadows, il

Account Manager II
Paylocity —Schaumburg, IL
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
3d
Kitchen Manager
Miller's Ale House —Schaumburg, IL
- $65,000 - $70,000 a year
- Weekends as needed
- Background check
- Bar
- Management
- Health savings account
- AD&D insurance
Quick Apply
Non-Profit Manager/Meeting Planner
SPLtrak —Glenview, IL
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Manager
Rydin Decal —Streamwood, IL
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- 7 years
- Computer Science
- Inventory management
- Profit sharing
- Paid holidays
Quick Apply
Customer Relations Manager
ERA Industries LLC —Elk Grove Village, IL
- $25 - $29 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistant Principal / IEP Case Manager (Autism)
PACTT Learning Center —Chicago, IL
- $70,000 a year
- Full-time
- Background check
- School experience
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Infrastructure Program Manager (CDWM & CDOT)
Comprehensive Construction Consulting, Inc. —Chicago, IL
- From $160,000 a year
- Full-time
- Hybrid work
- Management
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Commercial Insurance Account Manager
Libsco Financial Group —Northbrook, IL
- $75,000 - $85,000 a year
- 8 hour shift
- Customer service
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Construction Project Manager
Kramer Construction & Management, Inc. —Buffalo Grove, IL
- $69,845.15 - $84,114.59 a year
- Full-time
- Construction site
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
8d
Relief RN Manager – PTO/FMLA Coverage
VITAS Healthcare —Lombard, IL
- $0.70 per mile
- Full-time
- RN License
- Mid-level
- Bachelor's degree
- Travel reimbursement
- Disability insurance
Quick Apply
Hospice Registered Nurse Case Manager
Care2You —Prospect Heights, IL
- $90,000 - $100,000 a year
- Full-time
- Background check
- Nursing
- Vital signs
- Mileage reimbursement
- Health insurance
Quick Apply
Loan Portfolio Manager (Asset Manager)
Chicago Community Loan Fund —Chicago, IL
- $62,520 - $78,150 a year
- Full-time
- Hybrid work
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Engineering Project Manager
Chicago White Metal Casting, Inc. —Bensenville, IL
- $65,000 - $75,000 a year
- Full-time
- Background check
- Bachelor of Science
- Research
- Paid holidays
- Disability insurance
Quick Apply
Roofing Sales Representative/Customer Service
Royal Renovation, Inc. —Algonquin, IL
- $52,000 - $85,000 a year
- Part-time
- In-person
- Outdoor work
- Entry level
- Travel reimbursement
- Paid training
Quick Apply
Regional Sales Manager - Tool Steel / Extrusion Tooling
LAKE PARK TOOL & MACHINE, LLC / KIND SPECIAL ALLOYS US LLC —Chicago, IL
- From $80,000 a year
- Full-time
- Microsoft Excel
- Sales
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Construction Project Manager
Elysium Contracting Inc. —Chicago, IL
- $100,000 - $130,000 a year
- Full-time
- Hybrid work
- Construction site
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
AVP-Deputy AML Manager
International Bank of Chicago —Bellwood, IL
- Full-time
- Hybrid work
- Background check
- 5 years
- Office
- Health savings account
- Health insurance
Quick Apply
Restaurant Manager
Ema —Glenview, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
10d
Interior Designer/Project Manager
Studio GC —Chicago, IL
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Master's degree
- Health savings account
- Health insurance
Quick Apply
7d
Manager of Outpatient Programs
HAYMARKET CENTER —Chicago, IL
- $60,320 - $78,820 a year
- Full-time
- Management
- Addiction Medicine
- Licensed Clinical Social Worker
Quick Apply

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collection manager jobs near rolling meadows, il

Account Manager II

Paylocity -
Schaumburg, IL

Apply Now

Job Details

Full-time
$25 - $29 an hour
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Video conferences (communication methods)
Account management
Technical Proficiency

Full Job Description

The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

collection manager jobs in rolling meadows, il

Account Manager II

Kitchen Manager

Non-Profit Manager/Meeting Planner

IT Manager

Customer Relations Manager

Assistant Principal / IEP Case Manager (Autism)

Infrastructure Program Manager (CDWM & CDOT)

Commercial Insurance Account Manager

Construction Project Manager

Relief RN Manager – PTO/FMLA Coverage

Hospice Registered Nurse Case Manager

Loan Portfolio Manager (Asset Manager)

Engineering Project Manager

Roofing Sales Representative/Customer Service

Regional Sales Manager - Tool Steel / Extrusion Tooling

Construction Project Manager

AVP-Deputy AML Manager

Restaurant Manager

Interior Designer/Project Manager

Manager of Outpatient Programs

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