Top 618 Field service engineer Jobs in Rolling Meadows, Il

Field Service Engineer I
Asahi Kasei Bioprocess America, Inc. —Glenview, IL
- $75,000 - $83,000 a year
- Ability to lift 50 pounds
- Bachelor's degree
- Travel
- Wellness program
- Paid parental leave
Field Service Engineer I
Asahi Kasei Bioprocess America, Inc. —Glenview, IL
- $75,000 - $83,000 a year
- Ability to lift 50 pounds
- Bachelor's degree
- Travel
- Wellness program
- Paid parental leave
9d
Owner-Operator Field Service Delivery Representative (Independent Contractor – 1099)
Turneround Fleet —Chicago, IL
- $50 - $200 an hour
- Contract
- Background check
- Mid-level
- Residential
Quick Apply
2d
Field Service Engineer - Grinding Machines
JTEKT MACHINERY AMERICAS CORPORATION —Arlington Heights, IL
- From $29 an hour
- Weekends as needed
- Microsoft Excel
- Customer service
- 5 years
- AD&D insurance
- Paid holidays
5d
Field Service Engineer - Machining Centers
JTEKT MACHINERY AMERICAS CORPORATION —Arlington Heights, IL
- From $29 an hour
- Weekends as needed
- Microsoft Excel
- Customer service
- 5 years
- AD&D insurance
- Paid holidays
6d
Field Service Engineer - Machining Centers
JTEKT MACHINERY AMERICAS CORPORATION —Arlington Heights, IL
- From $29 an hour
- Weekends as needed
- 5 years
- Travel
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
6d
Field Service Engineer - Grinding Machines
JTEKT MACHINERY AMERICAS CORPORATION —Arlington Heights, IL
- From $29 an hour
- Weekends as needed
- 5 years
- Travel
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
5d
CNC Field Service Engineer / Technician (homed-based)
KERN MICROTECHNIK GmbH —Chicago, IL
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Field Service Technician
Camfil USA Inc. —Addison, IL
- Up to $23 an hour
- Overtime
- Pass drug screening
- English
- Office
- Health insurance
- Dental insurance
Field Service Technician (Contractor)
Light & Wonder —Elgin, IL
- $18 - $20 an hour
- Contract
- Word processing
- Computer literacy
- Mid-level
- Health insurance
Quick Apply
2d
Military Service - U.S. Space Force, Aeronautical Engineer
Military Service - U.S. Space Force —Chicago, IL
- From $60,000 a year
- Full-time
- Engineering
- Mid-level
- Master's degree
- Health insurance
- 401(k)
Military Service - U.S. Space Force, Mechanical Engineer
Military Service - U.S. Space Force —Chicago, IL
- From $60,000 a year
- Full-time
- Engineering
- Mid-level
- Master's degree
- Health insurance
- 401(k)
Field Service Technician – Water Treatment Systems | Competitive Pay + Benefits
Leading Residential Service Provider —Naperville, IL
- $40,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- Residential
- Health insurance
- Dental insurance
Quick Apply
5d
Field Engineer
Hilti —Chicago, IL
- $85,000 - $97,000 a year
- Construction site
- Mid-level
- Office
- Health insurance
- Dental insurance
Field Service Technician
Flender —Elgin, IL
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
9d
Field Service Technician - Addison
Camfil USA Inc. —Addison, IL
- $23 - $26 an hour
- Overtime
- Pass drug screening
- English
- Office
- Health insurance
- Dental insurance
13d
Field Engineer
Hilti —McKinley Park, IL
- $85,000 - $97,000 a year
- Construction site
- Mid-level
- Office
- Health insurance
- Dental insurance
Field Service Engineer I
Asahi Kasei Bioprocess America, Inc. —Glenview, IL
- $75,000 - $83,000 a year
- Ability to lift 50 pounds
- Bachelor's degree
- Travel
- Wellness program
- Paid parental leave
Field Service Engineer-Print Finishing
NPPS, Inc —Chicago, IL
- $75,000 - $90,000 a year
- Up to 50% travel
- Mid-level
- Travel
Quick Apply
Field Engineer
Hilti —Chicago, IL
- $85,000 - $97,000 a year
- Construction site
- Mid-level
- Office
- Health insurance
- Dental insurance

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Field Service Engineer I

Asahi Kasei Bioprocess America, Inc. -
Glenview, IL

Apply Now

Job Details

$75,000 - $83,000 a year

Benefits

Wellness program
Paid parental leave
Health insurance
Tuition reimbursement
Paid time off
Parental leave
401(k) matching

Qualifications

Mechanical valves
Engineering equipment malfunctions diagnostics
Automation
Professional ethics
Electrical work
GMP
Electrical instrumentation
Measuring instruments
Electrical equipment corrective maintenance
Electrical control system maintenance
Electrical maintenance
Electrical parts

Full Job Description

Asahi Kasei Bioprocess America, Inc. (AKBA) provides pharmaceutical and biopharmaceutical manufacturers with a comprehensive suite of tools to maximize safety and improve yields of biotherapeutics during research, clinical and commercial-scale production. Planova ™ virus-removal filters anchor a diverse product portfolio defined by quality, consistency and scalability. Additional areas of expertise include liquid chromatography, inline buffer dilution and oligonucleotide synthesis.

We are a growing team (150+) of professionals excited about what we do and our ability to impact healthcare delivery systems worldwide. We offer a "big company" benefits package and a "small company" culture and work environment. Every employee at Asahi Kasei Bioprocess America can impact our future.

As an Asahi Kasei Bioprocess America employee, you will enjoy:

Strong company culture
Competitive Compensation with Bonuses
Great health benefits with the company paying over 80% of insurance premiums
Wellness Program
Paid Time Off
Strong company match to 401(k) contributions
Tuition reimbursement program
Giving Program
Paid Parental Leave

Position Summary:

We are currently looking for a Field Service Engineer I to join our team at AKBA! The individual in this role will execute scheduled preventive maintenance and customer support for products covered by warranty and service contracts. Respond to customer complaints, deliver effective problem diagnosis, and implement corrective actions. Support custom and standard capital equipment used for pharmaceutical and biopharmaceutical product manufacturing (example equipment types include chromatography, buffer formulation, virus filtration, oligonucleotide synthesis). Possess in-depth knowledge of controls, instruments, design, construction, electrical, operation, and automation of such process equipment.

Duties/Responsibilities:

Routine Support:

Communicate with customers, by phone, via e-mail, and in person regarding service visits: planning, scheduling, scope, expected duration, shipment of parts and/or tools, and expected resources the customer may need to supply.
PM parts tracking in coordination with OFT
Perform mechanical, electrical, and software routine maintenance and repairs safely at a customer's site with no direct supervision, and while positively representing AKB.
Observe, diagnose, and repair a broad range of mechanical, electrical, or controls-related issues with automation assistance.
Independently diagnose problems, research solutions, and leverage a wide array of resources such as product/instrument user manuals, testing with service utilities, contacting a component manufacturer directly, personal professional networks & and experience, etc.
Perform equipment Site Acceptance Testing, start-up, and training of new products and perform end-user re-training as necessary, independently or in assistance alongside a Project Engineer.
Maintain service support database including service history files for customers and AKB.
Follow-up on routine support with visit report and ensure closure of any open action items for both internal and customer items.
Maintain Field Service assets and ensure consistent calibration status.
Facilitate tracking and renewing of service contracts

Emergency / Off-Schedule Support:

Serve as first point of contact for an emergency product failure in the field - calm the customer, clarify the problem, collect relevant historical perspective, identify root causes and propose solutions. Take corrective action required to minimize customer downtime.
In cases when remote support is unable to resolve an issue, be available to travel on short notice to a customer's site to remedy the problem.

Relationships and People:

Serve as the first point of contact for customer complaints and problem resolution by documenting the customer's concern; attempting remote diagnosis based on experience, context, technical knowledge, and customer feedback; and developing and communicating a corrective action plan, ensuring delivery on all commitments
Schedule customer visits for maintenance and repairs, arrange travel, parts shipments, and customs clearance, and ensure alignment of expectations.
Maintain a strong working relationship with Sales, promoting renewal of service contracts and helping educate the customer on maintenance best practices and available service capabilities.

Additional Duties and Responsibilities:

Act as an ambassador of the organization
Adopt a 5-S and safety-first mentality throughout workspaces and responsibilities
Promptly submit service reports and preventative maintenance datasheets to the customer
Document corrective actions and share with Engineering, Quality, and Sales teams
Manage customer complaints in the CRM system
Provide input in design discussions of new equipment from a service perspective
Participate in new equipment FATs in Glenview as available
Additional tasks as assigned by management reporting chain

Qualifications/Requirements:

Ability to travel and work onsite at customer facilities within Americas
Technical or trade school degree required
Bachelor's Degree in life science field preferred
1+ years' working with process equipment (preferably in pharmaceutical industry)
Exceptional ability to troubleshoot mechanical, electrical, and automation issues
Familiarity with pumps, valves, instrumentation (flow meters, pressure transmitters, conductivity sensors, pH measurement, UV optical absorbance spectroscopy), fittings, and analytical measurement tools
Familiarity with Quality Management Systems (ISO 9001:2015 preferred) and current Good Manufacturing Practices
Awareness of personal strengths, weaknesses, and impact of decisions on wider team, department, and company
Eagerness to learn new technical information, new processes, and new skills
Willingness to assist outside of everyday responsibilities when required
Demonstration of these qualities: energetic, positive, strong interpersonal communicator, detail-oriented, ethics-minded, problem-solver, adaptable, team-oriented, customer-focused, and self-motivated

Physical Demands/Environmental Conditions:

Travel to visit domestic and international customer sites for maintenance, verification, training, ad-hoc service, emergency service, equipment installations, or other activities as required (50-70% of working days)
Occasional exposure to pressurized liquids, live electrical circuits, and/or chemical solutions requiring proper personal protective equipment (provided)
Ability to lift 50 lbs. unassisted

The base compensation range for this role is $75,000-$83,000. Base compensation is influenced by many factors including, but not limited to: time in the role, previous experience, skills, knowledge, performance, work requirements, internal equity, and business / economic conditions.

Please note, we will not be providing immigration-related sponsorship now or in the future for this role.

#LI-BJ1

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Refine Your Search

field service engineer jobs in rolling meadows, il

Field Service Engineer I

Field Service Engineer I

Owner-Operator Field Service Delivery Representative (Independent Contractor – 1099)

Field Service Engineer - Grinding Machines

Field Service Engineer - Machining Centers

Field Service Engineer - Machining Centers

Field Service Engineer - Grinding Machines

CNC Field Service Engineer / Technician (homed-based)

Field Service Technician

Field Service Technician (Contractor)

Military Service - U.S. Space Force, Aeronautical Engineer

Military Service - U.S. Space Force, Mechanical Engineer

Field Service Technician – Water Treatment Systems | Competitive Pay + Benefits

Field Engineer

Field Service Technician

Field Service Technician - Addison

Field Engineer

Field Service Engineer I

Field Service Engineer-Print Finishing

Field Engineer

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