Department:
37349 Atrium Health Floyd Medical Center - Cancer Navigator
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
32
Schedule Details/Additional Information:
Since social workers are 32-hours per week, one social worker must be onsite at opening (8:30 a.m. Monday-Thursday and 8 a.m. Friday) and the other comes in later and closes at 4:30 Monday - Thursday and 4 p.m. Friday. Currently, the social worker on staff does the opening shift.
Pay Range:
$26.55 - $39.85
Major Responsibilities:
Assures efficient and effective management of the Cancer Navigators office on a day-to-day basis by performing a variety of tasks and ensuring timely completion. Performs other duties, special projects, and outreach, such as attending/speaking at external community fundraising events and coordination of internal fundraising events.
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Coordinates the day-to-day operations for patient care and customer service activities.
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Maintains an effective working relationship with other staff, utilizing discretion and a high degree of collaboration; facilitates office communication.
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Responsible for all aspects of meetings including scheduling, communicating details, ordering refreshments, planning technology requirements, and drafting agendas and minutes.
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Identifies, resolves and/or recommends resolutions to office issues.
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Implements departmental policies/procedures as needed. Updates and maintains procedure book for department.
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Answers and screens phone calls and responds to mail/email; providing excellent customer service to all.
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Enters and updates data in patient database and prepares patient data reports as requested, including monthly statistical data and records for organization’s economic impact.
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Creates and maintains accurate files with complete information. Coordinates both hard copy filing system and electronic filing database for patient records. Maintains and updates computer files and is responsible for the upkeep of related software programs.
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Maintains inventory and stock levels of supplies for department, works with internal and outside vendors.
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Monitors expenses and reviews monthly budget reports for supply orders.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
The Service Navigator plays a vital role in delivering compassionate, patient-centered care within Cancer Navigators. This position provides comprehensive social work services, medical case management, and care coordination to individuals living with cancer and their families. Working closely with the patients’ medical team, outside resources and external partners to help the patient navigate complex medical and social systems, reduce barriers to care, and achieve improved health outcomes across the continuum of care.
