Top 12 Universal service specialist Jobs in Rome, Ny

Universal Service Specialist
GPO Federal Credit Union —Utica, NY
- $19.40 - $24.25 an hour
- Monday to Friday
- High school diploma or GED
- Driver's License
- Computer skills
- Health savings account
- Paid holidays
Quick Apply
Marketing Design & Media Specialist I
First Source FCU —New Hartford, NY
- $19.83 - $33.05 an hour
- Full-time
- Bachelor of Science
- Travel
- Communication skills
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5d
Enrollment Specialist II - Hybrid Remote Schedule
CNYHHN Inc —Utica, NY
- $25 - $27 an hour
- Weekends as needed
- Hybrid work
- Nursing
- Microsoft Outlook
- OSHA
- Health insurance
- Dental insurance
Clinical Support Specialist - LPN
Upstate Family Health Center Incorporated —Utica, NY
- $25 - $30 an hour
- Full-time
- Hybrid work
- Spanish
- Vital signs
- Microsoft Outlook
- 403(b) matching
- Health insurance
Quick Apply
6d
Information Systems Specialist
First Source FCU —New Hartford, NY
- $21.63 - $36.05 an hour
- Full-time
- Mid-level
- Analysis skills
- Travel
Quick Apply
5d
Clinical Support Specialist - Medical Assistant
Upstate Family Health Center Incorporated —Utica, NY
- $18 - $25 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- OSHA
- 403(b) matching
- Health insurance
Quick Apply
6d
Primary Care Physician (1099 Contract- Monday - Friday)
Upstate Family Health Center Incorporated —Utica, NY
- $145 - $165 an hour
- Contract
- Medicine
- Microsoft Outlook
- Medication administration
Quick Apply
6d
Travel Primary Care Physician (Monday-Friday)
Upstate Family Health Center Incorporated —Utica, NY
- $145 - $165 an hour
- Contract
- Medicine
- Microsoft Outlook
- Medication administration
Quick Apply
6d
Family Practice Physician (Weekdays)
Upstate Family Health Center Incorporated —Utica, NY
- $174,000 - $273,000 a year
- Full-time
- Medicine
- Microsoft Outlook
- Medication administration
- 403(b) matching
- Health insurance
Quick Apply
6d
Pediatrician (Weekdays)
Upstate Family Health Center Incorporated —Utica, NY
- $220,000 - $250,000 a year
- Full-time
- Medicine
- Microsoft Outlook
- Medication administration
- 403(b) matching
- Loan repayment program
Quick Apply
6d

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Marketing Design & Media Specialist I
First Source FCU —New Hartford, NY
The primary function of this position is to develop, design and create thoughtful Credit Union advertising & marketing with a focus on social and digital…
$19.83 - $33.05 an hour
Quick Apply
5d
Leasing + Marketing Specialist
The United Group of Companies, Inc. —Syracuse, NY
Receives incoming calls and manages them accordingly. Tours visitors of the community, shows apartments to interested guests, encourages qualified prospects to…
$25 - $28 an hour
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Universal Service Specialist

GPO Federal Credit Union -
Utica, NY

Quick Apply

Job Details

$19.40 - $24.25 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Financial sales
Promoting products
Promoting bank products
Driver's License
Promoting bank services

Full Job Description

Description:

Our Mission:

To provide unwavering commitment to excellence in all we do for employees, members and the communities we serve.

Overview of the Role

Universal Service Specialists (USS) play an important role in the financial well-being of our members. As a USS, you have the opportunity to get to know our members in different environments and build valuable relationships. The USS will help support our branches by floating to between branches and our Member Service Center. A USS performs a variety of duties such as assisting members with withdrawals and deposits on the teller line, opening new accounts in an office environment, reviewing member credit reports to find opportunities to save money, & providing member support over the phone in our contact center.

Universal Service Specialist scheduling is: Monday-Friday 8:15am-5:15pm with two to three Saturdays a month from 8:45am-12:15pm.

Requirements:

Universal Service Specialist Responsibilities

To serve membership by providing service and information in a pleasant, professional and efficient manner in person or via telephone, email or other correspondence.
Complete transactions accurately to ensure a balanced drawer.
Remain flexible to work in the contact center or travel to any branch to work on the teller line or platform.
Look for opportunities to cross-sell products and services that would provide value and benefit to the members in addition to helping the branch meet overall sales goals.
Help maintain the ATM and night depository as directed by the Teller Supervisor.
Research and solve questions, problems and complaints concerning credit union accounts.
Assist other branch team members with operational issues as needed.
Resolve service issues and answer member questions or refer members to another employee as appropriate to guarantee member satisfaction and retention.
Continuously check voice mail and/or email and reply promptly to member requests.
Manage & verify member account, process stop payments, order cards, & answer any questions regarding the members account, products, or services.
Act as a first line of defense against member fraud by reporting suspicious or irregular activity and educating our members on account security.
Accept loan application and assist members with basic questions regarding their loans.
Assist members with remote access.
Process wire transfers.
Mail, fax or email new member applications and information to members and prospective members.
Be responsible for researching member inquiries to ensure proper follow-up and satisfaction.

Universal Service Specialist Expectations

Bring positivity and enthusiasm to work every day.
Be aware of credit union marketing efforts.
Provide superior member service at all times, including: displaying professional sales and service skills, proper phone etiquette, ensuring member confidentiality and going above-and-beyond to make the member experience at GPO of the highest quality.
Adapt a work ethic that is aligned with GPO’s mission and keeps our member service at the forefront.
To reach sales and service goals as assigned.
Follow policies and procedures and abide by ethical standards as outlined in our Personnel Policy.
Hold yourself accountable for the promises you make and the actions you take.
Complete training as assigned and continually search for opportunities to enhance one’s ability and knowledge.
Effectively communicate with fellow employees, teller supervisor and branch management while maintaining a professional and courteous demeanor.
Protect member information by using discretion when discussing member matters and properly following all policies and procedures related to confidential information.
Help create a positive image of your branch and the MSC by playing an active role in your branch community.
To keep management informed regarding key operating issues.

Universal Service Specialist Qualifications

A two-year degree in a related field OR high school diploma and five years of customer service experience in lieu of a two-year degree.
A minimum of two years of successful sales experience.
Driver’s license and reliable transportation.
Flexibility to be able to work at any location within the GPO footprint.
Determined and motivated individual with a positive attitude.
Willingness to promote credit union products and services.
Must be able to work well with others, possess good communication skills, be able to multi-task and work independently.
Must be eligible for MLO and notary licenses.
Should be proficient in the use of computers and various software programs.

Universal Service Specialist Physical Demands

Must be able to speak with clarity and listen effectively on a regular basis.
Sitting for prolonged periods of time
Frequent computer usage, typing and screen time
Frequent usage of fine motor skills

GPO’s Benefits Package Includes:

Employer Paid 401K Retirement Plan (starting on your first day with 3% employer contribution match), Life Insurance, Long Term Disability and HSA Contributions
Competitive Salaries, Annual Raises and Incentives
Low Cost Medical, Dental, & Vision Insurance
Paid Vacation Time, Sick Leave, Personal Time and 11 Paid Holidays

Quick Apply

Refine Your Search

universal service specialist jobs in rome, ny

Universal Service Specialist

Marketing Design & Media Specialist I

Enrollment Specialist II - Hybrid Remote Schedule

Clinical Support Specialist - LPN

Information Systems Specialist

Clinical Support Specialist - Medical Assistant

Primary Care Physician (1099 Contract- Monday - Friday)

Travel Primary Care Physician (Monday-Friday)

Family Practice Physician (Weekdays)

Pediatrician (Weekdays)

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