Top 4114 Benefits representative Jobs in Romeoville, Il

Director of Intake
Zayed Law Offices —Joliet, IL
- $65,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Comprehensive Personal Liability Represented Claims Adjuster -Remote
Allstate —Illinois
- $56,000 - $111,550 a year
- Full-time
- Remote
- Research
- Mid-level
- Residential
- Work from home
10d
Warehouse Customer Service - 3pm-11:30pm Mon-Fri
ID Logistics —Joliet, IL
- $20.50 an hour
- Overtime
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Service Representative Tier 1 (Hybrid Schedule MON-FRI)
S&S Activewear LLC —Bolingbrook, IL
- $18.88 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
People Analytics Analyst (Remote Opportunity)
S&S Activewear LLC —Bolingbrook, IL
- $59,000 - $88,800 a year
- Full-time
- Remote
- Background check
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
4d
Workers' Compensation Claim Representative
The Hartford —Naperville, IL
- $56,391 - $84,587 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Computer literacy
13d
Remote Customer Service Representative
Annuity Health —Westmont, IL
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Workers' Compensation Senior Claim Representative
The Hartford —Naperville, IL
- $62,400 - $93,600 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Computer literacy
Dispatch/Customer Service Representative
DRF Water Heating Solutions —Plainfield, IL
- $20 - $21 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Health insurance
- Tuition reimbursement
Quick Apply
Customer Service Representative
Veritiv —Lockport, IL
- $53,100 - $72,800 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
7d
Patient Service Representative - Weight Loss Center
Endeavor Health —Naperville, IL
- $18.38 - $26.65 an hour
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Free parking
- Wellness program
4d
Patient Benefits Rep
Affiliated Oncologists —Orland Park, IL
- $20 - $27 an hour
- Full-time
- Microsoft Excel
- Surgery
- HIPAA
- Wellness program
- Commuter assistance
Patient Service Representative - PTOT - Lemont
Duly Health and Care —Lemont, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Remote Account Resolution Representative
Annuity Health —Westmont, IL
- $16 - $26 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Health savings account
- Paid holidays
Quick Apply
Patient Service Representative I - Cancer Center - Days
Endeavor Health —Naperville, IL
- $18.38 - $26.65 an hour
- Full-time
- Acute care
- HIPAA
- Outpatient experience
- Free parking
- Wellness program
Imaging Authorization & Scheduling Specialist
Affiliated Oncologists —Orland Park, IL
- $20 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Commuter assistance
Patient Access Representative III - Linden Oaks Hospital - Per Diem
Endeavor Health —Naperville, IL
- $19.89 - $28.84 an hour
- Part-time
- Acute care
- CPR Certification
- Addiction Medicine
- Free parking
- Wellness program
Patient Service Representative (Part-Time) - PTOT
Duly Health and Care —Naperville, IL
- $15.10 - $22.70 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
WeatherTech —Bolingbrook, IL
- From $22.50 an hour
- Weekends as needed
- Computer literacy
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Customer Care Representative Associate II
The Chamberlain Group LLC —Oak Brook, IL
- $20.19 - $30.79 an hour
- Urgently hiring
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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Director of Intake

Zayed Law Offices -
Joliet, IL

Quick Apply

Job Details

Full-time
$65,000 - $85,000 a year
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Staff supervision
Microsoft Outlook
Data analysis reporting
Team supervision
Interpersonal skills
Writing skills
Client rapport building
Employee relationship building
Organizational skills
Management reporting
Legal case management
HubSpot
Time management

Full Job Description

About Zayed Law:

Zayed Law is a prestigious personal injury law office with roots in the Chicago-Land area. Adam Zayed founded Zayed Law Offices in 2009 with the intention of re-writing the standard for personal injury representation. Adam has worked to represent his clients with conviction in court and compassion in the office. Zayed Law Offices has the goal of growing nation-wide and becoming a family trusted name in personal injury. Your role is an important part of realizing this dream and representing clients in a time when they are hurting and need support.

Position Overview:

The intake team is responsible for fielding all incoming calls to the law office and following up on all other potential new client outreach. The intake team provides the foundation for the firm by engaging new clients and filtering client cases in. The role of the Director of Intake is to manage the onsite intake team members, international intake team members and after-hours intake vendors. The Director of Intake will provide reporting, coaching and offer improvements for the intake process wherever possible.

Responsibilities:

o Maintain a professional, courteous, and helpful attitude in all interactions.

o Ensure staff answers incoming calls promptly, ensuring pick-up before the second ring. Monitor this for on-site, offshore and after-hours calls.

o Review new cases for disposition as allowed by Intaker Bill of Rights and as designated per AJZ. Ensure staff effectively communicates disposition to PNC.

o Ensure accurate documentation of all case activities and client interactions in HubSpot and NEOS systems. Review staff work with report weekly.

o Review prepared Pre-Welcome packets and Letters of Representation as part of client onboarding. Ensure accuracy in intake staff documentation. Resend representation agreements where applicable and provide staff coaching.

o Monitor the progress of new staff training with training knowledge checks.

o Ensure there is staff follow up consistently with PNC at all required stages until case retention or declination is confirmed. Remind staff as required.

o Monitor referrals both inbound and outbound to ensure consistent communication with referring firm. Ensure case disposition is provided for external referrals, and follow-up occurs bi-annually for possible settlement.

o Assign new deals and contacts in HubSpot, LexReception and Vonage to ensure PNC follow-up and increase client retention.

o Conduct bi-weekly department meetings maintaining weekly agenda and providing additional trainings as required for intake staff

o Meet with afterhours vendor monthly to address concerns and offer support to sign additional cases as needed.

o Complete weekly report for onsite, offshore and afterhours teams to ensure that KPIs are being met. Address concerns where appropriate.

o Manage pipelines for intake to monitor PNC follow-up.

o Provide oversight of Intake Supervisor and offer support where needed.

o Execute additional tasks and requests assigned by AJZ to support team and office operations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill or abilities required as a pre-requisite to the position.

Relevant Job Skills and Abilities:

o Strong interpersonal skills to build and maintain positive relationships with clients, colleagues, and external partners.

o Consistently professional attitude, demonstrating reliability and a customer-focused approach.

o Proficient computer skills, including Microsoft Office Suite, Outlook, and case management software (e.g., HubSpot, NEOS).

o Excellent verbal and written communication abilities to ensure clear, concise, and professional correspondence.

o Effective prioritization and multitasking skills to manage competing demands and deliver timely results.

o Strong time management and organizational abilities to optimize workflow and meet deadlines.

o Problem-solving mindset with the ability to collaborate effectively within a team environment.

o Supervisory skills to ensure effective staff and programmatic compliance

o Effective reporting skills and ability to analyze data to provide programmatic improvements wherever possible.

Pay: $65,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

benefits representative jobs in romeoville, il

Director of Intake

Comprehensive Personal Liability Represented Claims Adjuster -Remote

Warehouse Customer Service - 3pm-11:30pm Mon-Fri

Customer Service Representative Tier 1 (Hybrid Schedule MON-FRI)

People Analytics Analyst (Remote Opportunity)

Workers' Compensation Claim Representative

Remote Customer Service Representative

Workers' Compensation Senior Claim Representative

Dispatch/Customer Service Representative

Customer Service Representative

Patient Service Representative - Weight Loss Center

Patient Benefits Rep

Patient Service Representative - PTOT - Lemont

Remote Account Resolution Representative

Patient Service Representative I - Cancer Center - Days

Imaging Authorization & Scheduling Specialist

Patient Access Representative III - Linden Oaks Hospital - Per Diem

Patient Service Representative (Part-Time) - PTOT

Customer Service Representative

Customer Care Representative Associate II

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