Top 103 Guest service agent Jobs in Romeoville, Il

Front Desk Agent
TownePlace Suites by Marriott Romeovillle —Romeoville, IL
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Budtender
Ivy Hall —Bolingbrook, IL
- $18 - $19 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Merchandising
Quick Apply
7d
Front Desk Team Members
Doubletree by Hilton Lisle/Naperville —Lisle, IL
- Weekends as needed
- Hotel
- Cleaning
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
Marriott Oak Brook —Oak Brook, IL
- From $18 an hour
- Full-time
- Writing skills
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Associate
Super 8 Motel - Mokena —Mokena, IL
- From $15.75 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick Apply
Front Office Supervisor (flexible)
Crescent Hotels & Resorts LLC —Oak Brook, IL
- Night shift
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
Guest Service Agent (Part Time) - Hilton Chicago O'Hare Airport
Hilton —O'hare International Airport, IL
- $24 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
2d
Front Desk Agent
Marriott International, Inc —Naperville, IL
- $16.00 - $16.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
1d
Full-Time Hotel Arista Front Desk Agent
CityGate Hospitality —Naperville, IL
- $18 - $20 an hour
- Weekends as needed
- 18 years or older
- Microsoft Outlook
- Ability to walk for extended periods
- Paid jury duty
- Paid parental leave
Quick Apply
2d
Front Desk Agent
Country Inn and Suites By Radisson —Tinley Park, IL
- $16 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Health insurance
- 401(k)
Quick Apply
Front Desk Agent (Part-Time) - Hotel Indigo Naperville Riverwalk
Hotel Indigo —Naperville, IL
- $18 an hour
- Part-time
- Sales
- Computer literacy
- Basic math
- Free parking
Front Desk Agent
DoubleTree by Hilton Hotel Chicago - Oak Brook —Oak Brook, IL
- $18 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Care AI Program Lead
Ulta Beauty, Inc. —Bolingbrook, IL
- $79,900 - $106,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Fair chance
- Senior level
- Dental insurance
- Paid time off
Leasing Associate
RPM Living —Naperville, IL
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
15h
Front Desk Agent
Homewood Suites by Hilton Aurora —Aurora, IL
- $17 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Cleaning
- Health insurance
- Dental insurance
Quick Apply
5d
Agent Front Desk (Full-Time) - Hotel Indigo Naperville Riverwalk
Hotel Indigo —Naperville, IL
- $18 an hour
- Full-time
- Computer literacy
- Basic math
- Hotel
- Free parking
- Health insurance
1d
Front Desk Agent
Holiday Inn Express and Suites —Mokena, IL
- $14 - $15 an hour
- Part-time
- No education required
- Computer literacy
- Hotel
Quick Apply
Hotel Front Desk Agent (PT or FT) (AM/PM Shifts)
Best Western Naperville Inn —Naperville, IL
- $15 - $16 an hour
- Part-time
- Bilingual
- Background check
- High school diploma or GED
- Employee discount
Quick Apply
Hotel Front Desk Receptionist
Comfort Inn & Suites —Geneva, IL
- $15 - $18 an hour
- 8 hour shift
- Hotel
- US work authorization
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
9d
Front Desk Agent
Sheraton Lisle Naperville Hotel —Lisle, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply

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guest service agent jobs near romeoville, il

Front Desk Agent

TownePlace Suites by Marriott Romeovillle
Romeoville, IL

Quick Apply

Job Details

Part-time | Full-time

Benefits

401(k)
Paid time off
Employee discount

Qualifications

Computer operation
Customer communication
Basic math
High school diploma or GED
Property management systems (PMS)
Computer skills

Full Job Description

The newly opened TownePlace Suites by Marriott in Romeoville is currently seeking friendly, service-oriented, and highly motivated Front Desk Agents to join our opening team. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. The successful candidates must have outstanding customer service skills, excellent communication skills, and be a team player. They must have a strong “people person” attitude, problem-solving skills, and must be able to maintain a professional demeanor when under pressure. Your enthusiasm and professionalism will set the tone for an unforgettable stay, fostering guest satisfaction and loyalty. If you thrive in a fast-paced environment and have a passion for hospitality, this is your opportunity to shine! We have immediate openings available to join our team. Previous front desk or customer service experience is preferred.

Responsibilities include but are not limited to:

Provide the highest quality of service to every guest and exceeds guest expectations.
Greet guests and assist them with their stay.
Handle guest check-ins/check-outs in accordance with hotel policies/standards in an efficient and friendly manner.
Answering telephone switchboard in a professional manner.
Respond promptly to guests’ concerns, questions, and requests.
Make and modify guest reservations as well as be familiar with all rates, packages, and special promotions.
Provide information on hotel amenities, surrounding attractions, restaurants, and transportation.
Interact with hotel team in a professional manner, assisting other departments with necessary information.
Fully understand and operate front desk computer system.
Post guest charges, collect payments, and follow all cash handling procedures as per company standards.
Prepare and print proper reports for shift.
Ensure logging/delivery of packages, mail and messages as needed to guests.
Have thorough knowledge of company’s emergency, safety, and security procedures.
Be knowledgeable of the hotel brand and various programs.
Maintain confidentiality of proprietary information.
Maintain high standards of personal appearance.
Perform other reasonable job duties as requested by supervisors.

Qualifications and requirements

High School diploma or equivalent
One year front desk or customer service experience strongly preferred
Fosse or Marriott experience is a plus.
Must speak fluent local language.
Additional language skills a plus but not required.

This job requires ability to perform the following:

Frequent standing, particularly for sustained periods of time at the front desk
Must be able to bend, squat, stand, sit and occasionally lift 20-25 pounds.
Handling objects, products, guest luggage and computer equipment
Basic computer skills to operate various property management systems.
Basic math skills are used frequently when handling cash or credit.
Must have the ability to work a flexible schedule including nights, weekends, and holidays.

The statements in this employment ad are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the position.

Benefits:

401(k)
Employee discount
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in romeoville, il

Front Desk Agent

Budtender

Front Desk Team Members

Front Desk Agent

Front Desk Associate

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Guest Service Agent (Part Time) - Hilton Chicago O'Hare Airport

Front Desk Agent

Full-Time Hotel Arista Front Desk Agent

Front Desk Agent

Front Desk Agent (Part-Time) - Hotel Indigo Naperville Riverwalk

Front Desk Agent

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Leasing Associate

Front Desk Agent

Agent Front Desk (Full-Time) - Hotel Indigo Naperville Riverwalk

Front Desk Agent

Hotel Front Desk Agent (PT or FT) (AM/PM Shifts)

Hotel Front Desk Receptionist

Front Desk Agent

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