Top 18 Asc engineered solutions Jobs in Romeoville Il

Customer Service Representative
ASC Engineered Solutions —Romeoville, IL
- $20 - $34 an hour
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Conflict management
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Warehouse Associate
ASC Engineered Solutions —Romeoville, IL
- $19.50 - $20.00 an hour
- Full-time
- Forklift
- Ability to lift 50 pounds
- Warehouse
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Assembler
ASC Engineered Solutions —Romeoville, IL
- From $20 an hour
- Full-time
- Forklift
- Ability to lift 50 pounds
- Power tools
- Paid holidays
- Health insurance
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Operations Manager- 3rd Shift
ASC Engineered Solutions —Romeoville, IL
- $98,000 - $108,000 a year
- Full-time
- 5 years
- ERP systems
- Bachelor's degree
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Shipping/Receiving Associate
ASC Engineered Solutions —Romeoville, IL
- $19.50 an hour
- Full-time
- Forklift
- Ability to lift 50 pounds
- Math
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Sr. Logistics Coordinator
ASC Engineered Solutions —Romeoville, IL
- $22 - $29 an hour
- Full-time
- Customer service
- 8 years
- Bachelor's degree
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Tax Accountant
ASC Engineered Solutions —Oak Brook, IL
- $100,000 - $123,000 a year
- Full-time
- Hybrid work
- CPA
- Mid-level
- Office
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Benefits Manager
ASC Engineered Solutions —Oak Brook, IL
- $115,000 - $150,000 a year
- Full-time
- Hybrid work
- 7 years
- Microsoft Excel
- HIPAA
- 401(k)
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Credit and Collections Specialist
ASC Engineered Solutions —Oak Brook, IL
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
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Senior Demand Planner
ASC Engineered Solutions —Oak Brook, IL
- $85,000 - $108,000 a year
- Full-time
- Hybrid work
- 5 years
- ERP systems
- Analysis skills
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Sr. Master Data Analyst
ASC Engineered Solutions —Oak Brook, IL
- $100,000 - $140,000 a year
- Full-time
- Hybrid work
- Oracle
- Office
- 3 years
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3d
FP&A Manager – Supply Chain & Operations
ASC Engineered Solutions —Oak Brook, IL
- $140,000 - $176,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
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Demand Forecaster
ASC Engineered Solutions —Oak Brook, IL
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Senior level
Quick Apply
Commercial FP&A Manager
ASC Engineered Solutions —Oak Brook, IL
- $140,000 - $176,000 a year
- Full-time
- Hybrid work
- CPA
- Office
- Finance
Quick Apply
Vice President of Quality
ASC Engineered Solutions —Oak Brook, IL
- $230,000 - $330,000 a year
- Full-time
- Hybrid work
- Engineering
- 11+ years
- Mentoring
Quick Apply
9d
Site Administrator
ASC Engineered Solutions —Oak Brook, IL
- $87,000 - $112,000 a year
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Research
Quick Apply
7h
Commercial Systems Lead
ASC Engineered Solutions —Oak Brook, IL
- $130,000 - $160,000 a year
- Full-time
- Hybrid work
- Computer science
- Oracle
- Computer Science
Quick Apply
Lead IT Systems Analyst – Finance & Accounting
ASC Engineered Solutions —Oak Brook, IL
- $125,000 - $150,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- No experience needed
- Office
Quick Apply
7d

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AEON Staffing Group —Chicago, IL
Technical certification/training; an electrical license and NABCEP certification are highly preferred. A valid Driver’s license with a clean driving record.
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EVP Commercial Lending
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asc engineered solutions jobs near romeoville il

Customer Service Representative

ASC Engineered Solutions -
Romeoville, IL

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Job Details

Full-time
$20 - $34 an hour

Qualifications

Customer returns handling

Full Job Description

Description

At ASC Engineered Solutions, our people are the driving force behind our success. We're currently seeking a Customer Service Representative (CSR). In coordination with our outside sales team, the Customer Service Representative is the primary point of contact for our customers, addressing inquiries, resolving issues, and providing outstanding support. The CSR plays a crucial role in ensuring customer satisfaction and maintaining ASC’s reputation for excellence.

We are currently looking to fill this spot in our West Region. If you work in Romeoville, this schedule would be Monday through Friday, 10:00am- 7:00pm

How You Will Help:

Respond promptly and professionally to customer inquiries via phone, email, and live chat with a drive toward first-contact resolution.
Assist customers with product and service-related questions, technical issues, and account management.
Resolve customer complaints and concerns with patience, empathy, and efficiency. Process RMA’s, credits, and debits in the company portal/CRM.
Collaborate cross-functionally to address customer needs and escalate complex issues when necessary.
Process RFQ’s from customers and outside sales with great accuracy, efficiency, and timeliness in the company’s ERP platform
Identify opportunities for process improvements to enhance the overall customer experience.
Stay up to date on product/service offerings policies, and procedures.
Accurately document customer interactions and transactions in ASC’s CRM system.
Build credibility and trust with assigned customer base while influencing buying decisions and customer-focused solutions.
Monitor KPI’s in the PowerBi Dashboards to ensure best-in-class service.
Other duties as assigned

What You Will Bring:

Bachelor's degree or equivalent work experience in a B2B Customer Service role.
Excellent communication skills (verbal and written) with ability to handle conflict resolution.
Strong problem-solving abilities with a customer-focused mindset.
Ability to remain calm and composed under pressure.
Proficiency working in a ERP. CRM experience is a plus.
Flexibility to work in a fast-paced environment and adapt to changing priorities.

About ASC Engineered Solutions

Following the 2019 merger of Anvil International and Smith-Cooper International, the unified company relaunched in March 2021 as ASC Engineered Solutions. Under a single name and logo, ASC Engineered Solutions continues our focus on improving the customer experience every day and striving to deliver service excellence.

The evolved ASC Engineered Solutions brand reinforces a focus on what matters most to customers: quality. As a solutions provider, this quality is reflected in our precision-engineered products, support and knowledge. Our organization is a dependable strategic partner focused on its customers’ success.

*ASC Engineered Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.*

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asc engineered solutions jobs in romeoville il

Customer Service Representative

Warehouse Associate

Assembler

Operations Manager- 3rd Shift

Shipping/Receiving Associate

Sr. Logistics Coordinator

Tax Accountant

Benefits Manager

Credit and Collections Specialist

Senior Demand Planner

Sr. Master Data Analyst

FP&A Manager – Supply Chain & Operations

Demand Forecaster

Commercial FP&A Manager

Vice President of Quality

Site Administrator

Commercial Systems Lead

Lead IT Systems Analyst – Finance & Accounting

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