Top 82 Customer contact representative senior Jobs in Romeoville Il

Senior Electronic (Wire) Payments Representative
Old Second National Bank —Aurora, IL
- $22.55 - $29.30 an hour
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Carrier Representative
C.H. Robinson —Oakbrook Terrace, IL
- $21.95 - $34.71 an hour
- Full-time
- Research
- Mid-level
- Office
- Paid parental leave
- Health savings account
7d
Dispatcher
Symbria —Woodridge, IL
- Weekends as needed
- HIPAA
- Mid-level
- High school diploma or GED
- Continuing education credits
- Disability insurance
1d
Associate Medical Biller, Rehab - Full Time
Symbria —Woodridge, IL
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Continuing education credits
- Disability insurance
Customer Contact Representative Senior
International Motors, LLC —Lisle, IL
- $59,200 - $88,800 a year
- Online Application
- Hybrid work
- Spanish
- Oracle
- No experience needed
Inside Sales Support Representative
CHERVON NORTH AMERICA INC —Naperville, IL
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Merchandising
- Mid-level
- Office
- Disability insurance
- Health insurance
9d
Bakery Clerk TFM
Tony's Finer Foods Enterprises, LLC —Joliet, IL
- $15 - $20 an hour
- Merchandising
- Bakery
- Organizational skills
- Health insurance
- Dental insurance
Senior Clinical Research Coordinator (Oncology)
ICON Plc —Downers Grove, IL
- Full-time
- 3 years
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Account Representative
Sonoco Products Company —Bolingbrook, IL
- $73,280 - $125,730 a year
- Full-time
- 3 years
- Business development
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
6d
Sr. Inside Sales Representative - Community
The Chamberlain Group LLC —Oak Brook, IL
- $26.83 - $44.21 an hour
- Full-time
- Mid-level
- Communication skills
- 401(k)
Quick Apply
2d
Operational Flow Support Technician
TGW Systems Inc —Aurora, IL
- $38 - $47 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Director of Partnerships
QUEST FOOD MANAGEMENT SERVICES LLC —Lombard, IL
- $125,000 - $150,000 a year
- Weekends as needed
- School experience
- Driver's License
- Bachelor's degree
Quick Apply
Outside Sales Executive
LPi —Naperville, IL
- Mid-level
- Office
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
System Specialist, WMS
DSV —Aurora, IL
- $62,000 - $68,000 a year
- Full-time
- Computer literacy
- Writing skills
- Basic math
7d
(MHE) Procurement Specialist
DSV —Plainfield, IL
- $66,000 - $90,000 a year
- Email
- Writing skills
- Engineering
- Basic math
Senior Program Manager
Thales —Aurora, IL
- $137,844 - $176,134 a year
- Call employer
- Hybrid work
- Computer literacy
- Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
Promotional Marketing Account Manager
Hypte Solutions —Woodridge, IL
- Full-time
- Hybrid work
- Mid-level
- Office
- Business development
- Health insurance
- Paid time off
Quick Apply
Sales & Marketing Analyst II
Prairie Materials —Bridgeview, IL
- $80,000 - $105,000 a year
- Marketing
- Mid-level
- Finance
- Paid parental leave
- Disability insurance
Client Services Representative
Global Experience Specialists, LLC —Hodgkins, IL
- From $22 an hour
- Weekends as needed
- Mid-level
- Accounting
- Organizational skills
- Health insurance
- Dental insurance
Field Director - Laboratory Accreditation
Joint Commission —Oakbrook Terrace, IL
- $115,000 - $180,000 a year
- On call
- 5 years
- Master's degree
- Travel

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Senior Electronic (Wire) Payments Representative

Old Second National Bank -
Aurora, IL

Quick Apply

Job Details

$22.55 - $29.30 an hour

Qualifications

Customer communication

Full Job Description

Who We Are

At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.

With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together!

Move your career forward at O2.

Position Overview

The Senior Electronic (Wire) Payments Representative is responsible for supporting the daily operations, processing, oversight, and quality control of electronic payment activities, with primary emphasis on Wire Transfer and Foreign Exchange (FX) services. This role ensures transactions are processed accurately, timely, securely, and in accordance with Bank policies, regulatory requirements, internal controls, and customer service standards.

The position provides hands-on support to the Electronic Payments function, partners closely with internal departments, and serves as a knowledgeable resource for Wire, FX, and related electronic payment processes. ACH support is provided on an as-needed or backup basis.

Essential Job Functions

Process, review, and/or support domestic and international wire transfer activity, ensuring transactions are completed accurately and within established deadlines.
Support Foreign Exchange (FX) transactions, including processing, documentation, review, and coordination with appropriate internal or external parties.
Verify that Wire and FX transactions have been properly approved by the appropriate level of authority, with exceptions clearly documented for audit and compliance purposes.
Review and resolve incoming wire transactions that do not automatically post.
Balance settlement general ledger accounts, process wire transfer requests, and post settlement entries.
Monitor and review OFAC, sanctions, and compliance queues related to wire and electronic payment activity, ensuring compliance with applicable regulatory requirements.
Process Reg E and Remittance Transfer claims in accordance with regulatory rules, internal procedures, and required timeframes.
Partner with BSA, Fraud, and other internal departments to review, escalate, and resolve payment-related issues or potentially suspicious activity.
Uphold Bank policies, procedures, risk controls, and regulatory requirements related to electronic payment processing.
Provide timely, professional support to internal and external customers, ensuring high-quality service and issue resolution.
Provide backup support and consultation for ACH services as needed.
Upload and process incoming and outgoing ACH files through Federal Reserve and ancillary channels to the Bank's core processing system, verifying file totals and ensuring accurate posting.
Memo-post daily ACH activity as required.
Contact Bank Account Officers as needed to obtain approval for negative or collected balance positions in order to reduce risk exposure to the Bank.
Send notices to applicable ACH Originators regarding returned transactions and Notifications of Change.
Identify processing discrepancies, operational risks, or process improvement opportunities and escalate as appropriate.
Perform other duties as assigned by the Electronic Payments Manager.

Minimum Requirements

High school diploma (or equivalent) and two or more years of banking experience; or equivalent combination of education and experience.

Competencies

Strong verbal and written communication skills.
Excellent analytical and organizational skills.
Ability to work effectively in a fast-paced, deadline-driven environment.
Demonstrates flexibility and the ability to manage multiple tasks simultaneously.
Strong computer proficiency, including Microsoft Office and banking/payment systems and processes.

Preferred, but not required

Experience with wire transfer processing, Foreign Exchange, ACH, or electronic payments.
Familiarity with OFAC screening, BSA/AML procedures, Reg E, Remittance Transfer rules, and electronic payment regulations.
Experience working with core banking systems, wire platforms, or Federal Reserve systems.

Location Details

This position requires the incumbent to work onsite (37 S. River Street, Aurora, IL) on a daily basis to perform the regular responsibilities of the role.

Compensation & Benefits

Base pay: $22.55 - $29.30/hour

Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.

Benefits: How We Support You - Old Second

Thanks for considering Old Second!

Quick Apply

Refine Your Search

customer contact representative senior jobs in romeoville il

Senior Electronic (Wire) Payments Representative

Carrier Representative

Dispatcher

Associate Medical Biller, Rehab - Full Time

Customer Contact Representative Senior

Inside Sales Support Representative

Bakery Clerk TFM

Senior Clinical Research Coordinator (Oncology)

Account Representative

Sr. Inside Sales Representative - Community

Operational Flow Support Technician

Director of Partnerships

Outside Sales Executive

System Specialist, WMS

(MHE) Procurement Specialist

Senior Program Manager

Promotional Marketing Account Manager

Sales & Marketing Analyst II

Client Services Representative

Field Director - Laboratory Accreditation

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