Top 57 Freight brokers & agents Jobs in Romulus, Mi

Logistics Customer Service Agent
Expeditors —Romulus, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Employee stock purchase plan
- Paid holidays
Quick Apply
Freight Forwarder
DSV —Van Buren, MI
- $20.50 - $24.25 an hour
- Full-time
- Computer literacy
- Basic math
- Mid-level
Night Time Operations Agent Freight Forwarder- Detroit, MI
Platinum Cargo Logistics —Romulus, MI
- $25 - $30 an hour
- Full-time
- Spanish
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Operations Agent at Freight Forwarder - Detroit, MI
Platinum Cargo Logistics —Romulus, MI
- $25 - $30 an hour
- Full-time
- Spanish
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Transcon Agent - 10am-7pm
Expeditors —Romulus, MI
- Full-time
- Microsoft Word
- English
- Organizational skills
- Employee stock purchase plan
- Paid holidays
Quick Apply
13d
Freight Forwarder, Air Export
DSV —Van Buren, MI
- $23.58 - $35.36 an hour
- Full-time
- Computer literacy
- Basic math
- Mid-level
- Health savings account
- Paid holidays
2d
Freight Forwarder, Ocean Export
DSV —Van Buren, MI
- $20.50 - $27.75 an hour
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
International Operations Agent II
AIT Worldwide Logistics, Inc. —Romulus, MI
- Online Application
- Computer literacy
- Mid-level
- 3 years
- Paid parental leave
- Health savings account
Customer Operations Representative
RXO, Inc. —Ann Arbor, MI
- Full-time
- Pass drug screening
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
Carrier Relations Specialist
United Road Logistics LLC —Plymouth, MI
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- No degree
- AD&D insurance
- Paid holidays
Quick Apply
Carrier Sales Specialist
RXO, Inc. —Southfield, MI
- Full-time
- Customer service
- Military
- Pass drug screening
- Paid holidays
- Disability insurance
Sales Executive
RJ Logistics LLC —Southfield, MI
- Full-time
- Hybrid work
- Mid-level
- Business development
- Disability insurance
- Health insurance
Quick Apply
Domestic Operations Specialist
PGL —Taylor, MI
- Overtime
- Word processing
- Writing skills
- ERP systems
Quick Apply
Account Manager
United Road Logistics LLC —Plymouth, MI
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Analysis skills
- AD&D insurance
- Paid holidays
Quick Apply
Global Sales Executive
PGL —Taylor, MI
- Full-time
- Writing skills
- ERP systems
- English
Quick Apply
Partner Carriers
On-Time Express & Logistics, Inc —Livonia, MI
- Mid-level
Operational Key Account Manager
DSV —Van Buren, MI
- $80,775 - $100,969 a year
- Email
- 5 years
- Computer literacy
- English
Freight Broker
Circle Logistics —Northville, MI
- Full-time
- Mid-level
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
14d
Carrier Sales Representative - Open Deck
RXO, Inc. —Ann Arbor, MI
- Full-time
- Military
- Pass drug screening
- Research
- Paid holidays
- Disability insurance
Senior Freight Forwarding Sales Executive
DP WORLD LOGISTICS USA, INC —Detroit, MI
- $125,000 - $150,000 a year
- Full-time
- Hybrid work
- Customer service
- 3 years
- US work authorization
Quick Apply

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freight brokers & agents jobs near romulus, mi

Logistics Customer Service Agent

Expeditors -
Romulus, MI

Quick Apply

Job Details

Full-time

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Life insurance
Referral program

Qualifications

Vendor relationship building
Customer communication
In-person customer service
English
High school diploma or GED
Customer engagement

Full Job Description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position:

The role of a Customer Service Agent is to identify and understand our customer's transportation needs. Your main responsibilities will include receiving, booking and scheduling transportation orders to ensure timely and accurate movement of freight and information. To be successful in this role one must be customer focused, should be able to think creatively about problems and overcoming them, and should have excellent interpersonal skills while delivering exceptional customer service to our customers.

Major Duties and Responsibilities:

Prepare, handle, and process documentation, including house and master air waybills, commercial documents and customs/regulatory documents
Update shipment information it a timely and accurate manner into our operating system
Timely freight dispatch to avoid disruptions in customer's supply chain
Communicate effectively and timely with customers, vendors, and internal Expeditors network through high volume of email, phone, instant message, and in person
Review and monitor reports to understand individual performance, impact and opportunities for development
Accurately execute invoicing based on established customer SOP's, rate shells and Tariffs
Contribute to maintaining strong vendor relationships- airlines, trucking companies and others
Maintain compliance standards at all times- including internal policies and procedures, external government regulations and customer requirements
Meet key performance indicators in support of department, branch, product and company goals
Desire to understand overall department process flow and constantly seek opportunities for improved efficiencies
Escalate problems or decisions to Management based on established guidelines and procedures when necessary

Qualifications

Minimum Qualifications:

High School Diploma
Excellent customer service skills; friendly, courteous, empathetic and helpful
Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely to obtain positive results
Strong attention to detail and organizational skills
Proven desire to learn and expand knowledge base
Sense of urgency around all aspects of customer service
Emotional resilience, can withstand stress
Work effectively and productively with others
Proficient computer skills, including Microsoft Office products (Outlook, Excel, Word, PowerPoint)
Fluent in English

Desired Qualifications:

Bachelor's degree
One year of work experience in a customer service related role

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus

Quick Apply

Refine Your Search

freight brokers & agents jobs in romulus, mi

Logistics Customer Service Agent

Freight Forwarder

Night Time Operations Agent Freight Forwarder- Detroit, MI

Operations Agent at Freight Forwarder - Detroit, MI

Transcon Agent - 10am-7pm

Freight Forwarder, Air Export

Freight Forwarder, Ocean Export

International Operations Agent II

Customer Operations Representative

Carrier Relations Specialist

Carrier Sales Specialist

Sales Executive

Domestic Operations Specialist

Account Manager

Global Sales Executive

Partner Carriers

Operational Key Account Manager

Freight Broker

Carrier Sales Representative - Open Deck

Senior Freight Forwarding Sales Executive

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