Top 1 Front desk clerk/night auditor Jobs in Romulus, Mi

Front Desk Clerk/Night Auditor
Comfort Inn Troy/Birmingham —Clawson, MI
- From $16 an hour
- Overnight shift
- Bilingual
- In-person
- Communication skills
- Free parking
- Health insurance
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7d

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Front Desk Clerk/Night Auditor
Comfort Inn Troy/Birmingham —Clawson, MI
Proven experience in hospitality management or hotel front desk operations, preferably with resort or hotel experience.
From $16 an hour
Quick Apply
7d

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Night Auditor
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes…
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Night Auditor
TWIN TIER HOSPITALITY —Columbus, OH
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes…
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Front Desk Clerk/Night Auditor

Comfort Inn Troy/Birmingham
Clawson, MI

Quick Apply

Job Details

Full-time
From $16 an hour
7 days ago

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Hotel policy compliance
Resort experience
Multilingual
Phone communication
Night audit
Client inquiry handling
Answering guest questions
Attention to detail
Public safety procedures
Hotel emergency procedures
Hotel and accommodations guest complaints handling
OPERA
Hotel safety procedures
Client interaction via phone calls

Full Job Description

Overview

Join our dynamic hospitality team as a Front Desk Clerk and Night Auditor, where your energy and dedication will create memorable guest experiences around the clock! In this vital role, you will be the welcoming face of our hotel during evening and overnight hours, ensuring smooth check-ins, check-outs, and seamless guest services. Your proactive approach and attention to detail will help maintain operational excellence while providing exceptional customer service. This position offers an exciting opportunity to develop your hospitality management skills in a fast-paced environment, all while making guests feel valued and cared for at every touchpoint.

Responsibilities

Greet guests warmly upon arrival, assist with check-in and check-out procedures using property management systems (PMS) such as OPERA or similar platforms
Manage guest inquiries via phone and in person with professionalism, courtesy, and clear communication
Handle reservations efficiently, including modifications and cancellations, utilizing hospitality reservation systems
Conduct night audit procedures to reconcile daily financial transactions, update reports, and ensure accuracy in property records
Maintain guest relations by addressing concerns promptly, providing local information, and delivering outstanding customer service
Monitor hotel safety protocols and emergency procedures to ensure guest security throughout your shift
Prepare shift reports, incident logs, and financial summaries accurately for management review

Requirements

Proven experience in hospitality management or hotel front desk operations, preferably with resort or hotel experience
Strong customer service skills with a focus on problem-solving and client communication
Multilingual or bilingual abilities are highly desirable to serve diverse guest needs effectively
Knowledge of hotel emergency procedures and safety protocols to handle unexpected situations confidently
Excellent phone etiquette and communication skills to manage inquiries professionally over the phone and in person
Ability to work overnight shifts reliably while maintaining high energy levels and attention to detail

This role is paid and offers a vibrant environment where your enthusiasm for hospitality can shine. We value energetic team players who thrive on creating positive guest experiences while ensuring operational excellence. If you’re passionate about delivering top-tier service in a lively setting, we invite you to bring your skills to our team!

Pay: From $16.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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front desk clerk/night auditor jobs in romulus, mi

Front Desk Clerk/Night Auditor

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