Call Center Operator FT Geneva General Hospital Eve/Night Shift
Finger Lakes Health —Geneva, NY
- $18.18 - $21.11 an hour
- Full-time
- Hospital
- High school diploma or GED
- Organizational skills
Quick Apply
1d
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Sessler Wrecking —Waterloo, NY
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- Dental insurance
Quick Apply
6d
Food Service Worker
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- High school diploma or GED
- 21 years or older
- Military encouraged
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Crew Team Member McDonald's $16.00 up to $19.00
McDonald’s —Ovid, NY
- $16 - $19 an hour
- Weekends as needed
- Quick service & fast food restaurant
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Correction Officer Trainee
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Laundry Attendant
Del Lago Resort & Casino —Waterloo, NY
- $24.39 - $27.10 an hour
- Weekends as needed
- Ability to lift 50 pounds
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- Entry level
Quick Apply
Clerical Office Assistant
Five Points - DOCCS —Romulus, NY
- $17.35 - $21.47 an hour
- Full-time
- Office
- Data entry
- Typing
- Health insurance
- Dental insurance
Quick Apply
Cashier, F&B
Del Lago Resort & Casino —Waterloo, NY
- $25.29 - $28.10 an hour
- Weekends as needed
- Inventory management
- High school diploma or GED
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Housekeeper
Del Lago Resort & Casino —Waterloo, NY
- $24.39 - $27.10 an hour
- Weekends as needed
- English
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Quick Apply
Hourly Food Service Worker 1 (Van Dyke ATC)
State of New York - Addiction Services and Supports, Office of —Ovid, NY
- $16.43 an hour
- Email
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Host
Del Lago Resort & Casino —Waterloo, NY
- $25.29 - $28.10 an hour
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Pharmacy Clerk
Kinney Drugs —Ovid, NY
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CAP Cayuga Seneca —Auburn, NY
- $17 - $55 an hour
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Del Lago Resort & Casino —Waterloo, NY
- $24.39 - $27.10 an hour
- Weekends as needed
- Entry level
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- Under 1 year
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MACKENZIE-CHILDS LLC —Aurora, NY
- $17.50 an hour
- Part-time
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- Health savings account
- Paid holidays
Quick Apply
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Del Lago Resort & Casino —Waterloo, NY
- $26.19 - $29.10 an hour
- Overtime
- Military
- Writing skills
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EVS, Attendant
Del Lago Resort & Casino —Waterloo, NY
- $24.39 - $27.10 an hour
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Medical Secretary
Finger Lakes Health —Geneva, NY
- $19.12 - $20.76 an hour
- High school diploma or GED
- Computer skills
- Medical terminology
Quick Apply
Custodian
Finger Lakes Community Health —Geneva, NY
- $19.50 - $25.00 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
13d
Team Associate
Cayuga Nation of Indians —Union Springs, NY
- $16 - $18 an hour
- No experience needed
- Guest services
- Manufacturing
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Quick Apply

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Call Center Operator FT Geneva General Hospital Eve/Night Shift

Finger Lakes Health -
Geneva, NY

Quick Apply

Job Details

Full-time
$18.18 - $21.11 an hour
1 day ago

Qualifications

Customer communication
High school diploma or GED
Healthcare privacy protection

Full Job Description

Call Center Operator (Full-Time)

Location: Geneva, NY (On-Site)

Schedule

Full-Time – 72 Hours per Pay Period
Evening Shift: 3:00 PM – 11:00 PM
Night Shift: 11:00 PM – 7:00 AM
Includes 2 night shifts per week
Differentials Paid for Evening and Night Shifts

Position Summary

Join our team as a Call Center Operator, where you'll play a vital role in supporting hospital operations and delivering outstanding customer service. Under the supervision of the Director of Security, you will operate the Meridian I Telephone System console, manage the hospital's 24-hour answering service, paging system, and emergency response center, while providing courteous and professional assistance to patients, visitors, physicians, and staff.

This position requires excellent communication skills, the ability to multitask in a fast-paced environment, and a calm, professional demeanor during emergency situations.

Key Responsibilities

Operate the Meridian I Telephone System console efficiently and accurately.
Manage the hospital's 24-hour answering service and paging system.
Respond to emergency communications and activate appropriate response procedures.
Route incoming calls and provide accurate information to callers.
Perform general clerical and administrative duties.
Maintain confidentiality of patient and organizational information.
Provide exceptional customer service consistent with our Healing Environment standards.
Greet and assist patients, visitors, physicians, and staff in a courteous and professional manner.
Work collaboratively with all hospital departments to ensure effective communication.

Qualifications

Education

Required:

High School Diploma or GED

Preferred:

Business or Office Assistant degree

Experience

Preferred:

Previous switchboard or call center operator experience
Experience working with patients and/or handling emergency situations

Skills & Abilities

Outstanding customer service and communication skills
Ability to remain calm and professional during busy or stressful situations
Strong multitasking and organizational abilities
Ability to handle confidential information with discretion
Excellent interpersonal skills and teamwork
Sensitive and reassuring approach when interacting with patients and families
Ability to prioritize tasks while maintaining accuracy and professionalism

Licensure/Certifications

No licensure or professional certifications required.

Why Join Us?

At Finger Lakes Health, you'll be part of a team dedicated to delivering compassionate, high-quality care while supporting patients, visitors, and staff every day. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you.

FLH123

Compensation: $18.18-$21.11

Quick Apply

Refine Your Search

jobs in romulus, ny

Call Center Operator FT Geneva General Hospital Eve/Night Shift

Office Administrator

Food Service Worker

Crew Team Member McDonald's $16.00 up to $19.00

Correction Officer Trainee

Laundry Attendant

Clerical Office Assistant

Cashier, F&B

Housekeeper

Hourly Food Service Worker 1 (Van Dyke ATC)

Host

Pharmacy Clerk

Domestic Violence On-Call Advocate

Houseman

Stock Associate

Security Officer

EVS, Attendant

Medical Secretary

Custodian

Team Associate

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