Top 38 Helpdesk support Jobs in Ronkonkoma Ny

Level I Helpdesk Technician
Acture Solutions Inc —Hauppauge, NY
- $40,000 - $55,000 a year
- Full-time
- Windows
- Microsoft Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
Star Group LP —Woodbury, NY
- $28 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
H2M architects + engineers —Melville, NY
- $24 - $34 an hour
- Full-time
- Mid-level
- Travel
- Military encouraged
- Health insurance
- Tuition reimbursement
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Field IT Technician
Suffolk Computer Consultants —Speonk, NY
- $55,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
IT Security Engineer
Arkwin Industries —Bethpage, NY
- $75,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Jr. Cyber Security Analyst
New York Cancer and Blood Specialists —Port Jefferson Station, NY
- From $65,000 a year
- Full-time
- Hybrid work
- HIPAA
- Office
- Experience equivalent to degree accepted
- Health insurance
- Paid time off
Quick Apply
1d
IT Support Specialist
Kaufman Dolowich LLP —Woodbury, NY
- $50,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Windows
- AD&D insurance
- Paid holidays
1d
IT Support Technician - Nassau County
Core BTS —Long Island, NY
- $18 - $22 an hour
- Full-time
- Classroom
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
IT Coordinator
AHRC NASSAU —Plainview, NY
- $50,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
8d
Jr. IT Configuration Technician
Ergonomic Group Inc. —Jericho, NY
- $40,000 - $50,000 a year
- Full-time
- Clean driving record
- Up to 50% travel
- Driver's License
- Health savings account
- Health insurance
Quick Apply
13d
Specialist, PC Support II
MSC Industrial Supply Co. —Melville, NY
- $65,660 - $83,589 a year
- Full-time
- Computer science
- Computer Science
- Writing skills
- Paid holidays
- Health insurance
13d
IT Help Desk - Supervisor
LNK International, Inc. —Hauppauge, NY
- $80,000 - $105,000 a year
- Full-time
- Azure
- Research
- Mid-level
Quick Apply
Finance Help Desk Liaison
NYU Langone Health —Bethpage, NY
- $50,204.70 - $61,215.00 a year
- Spanish
- English
- Mid-level
- Wellness program
3d
Help Desk / Network Engineer
IT Group of NY —Babylon, NY
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- 5 years
- Residential
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
IT Support Analyst I
Kore Wireless Canada Inc. —Westbury, NY
- $50,000 - $55,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Lawson Support Assistant
Stony Brook University Hospital —Stony Brook, NY
- $49,309 - $64,489 a year
- Online Application
- Microsoft Word
- Microsoft Access
- 5 years
- Health insurance
Senior IT Manager
Gemini Pharmaceuticals Inc —Hauppauge, NY
- $140,000 - $165,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- ERP systems
Quick Apply
IT Systems Administrator
Orbic Electronics Manufacturing, LLC —Hauppauge, NY
- $80,000 - $90,000 a year
- Full-time
- Google Workspace
- Office
- AWS
- Health insurance
- Dental insurance
Quick Apply
Help Desk Manager
Upward Health —Hauppauge, NY
- $80,000 a year
- Mid-level
- Microsoft Office
- Mentoring
Quick Apply
Systems Engineer
TGI Office Automation —Melville, NY
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Computer networking
- Health insurance
- Dental insurance
Quick Apply

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helpdesk support jobs near ronkonkoma ny

Level I Helpdesk Technician

Acture Solutions Inc -
Hauppauge, NY

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Job Details

Full-time
$40,000 - $55,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Incident management software
Windows
Microsoft Office
High school diploma or GED
Driver's License
Cloud service support
Remote access software
Azure AD
IP networking
Ticketing system technical support

Full Job Description

Job Title: Helpdesk Level 1 Technician
Location: Hauppauge, NY
Schedule: Full-Time Mon-Fri Onsite 9:00 AM t0 5:00 PM with weekend and holiday rotation participation required

Launch Your IT Career in a Role That Matters

Acture Solutions is seeking a motivated and service-oriented Helpdesk Level 1 Technician to join our team in Hauppauge, NY. This role serves as the first point of contact for internal users and multiple client environments, providing critical day-to-day technical support. If you enjoy troubleshooting, working with technology, and helping people, this is a great opportunity to grow your IT career in a fast-paced MSP environment.

What You’ll Do

Respond to and resolve Tier 1 helpdesk tickets via phone, email, and ticketing system (Autotask/Kaseya)
Provide technical support for internal staff and external clients across multiple environments
Troubleshoot hardware, software, networking, and Microsoft 365 / Azure AD issues
Escalate complex issues to Tier 2/3 engineers with clear and thorough documentation
Assist with user onboarding/offboarding, account setup, and access management
Support workstation setup, imaging, and basic device configuration
Maintain and update internal documentation, knowledge base articles, and standard operating procedures

What You Bring

High School Diploma or GED required
0-2 years of IT Support required
Associate’s degree in a computer-related field or equivalent experience preferred
CompTIA Security + strongly preferred
Familiarity with Windows environments, Microsoft 365, and Active Directory
Strong written and verbal communication skills
Ability to manage multiple support requests in a fast-paced environment
Customer-focused mindset with a willingness to learn and grow
Weekend and holiday rotation participation required

Skills for Success

Basic knowledge of Windows 10/11, Microsoft 365, and Azure Active Directory
Exposure to ticketing systems and remote support tools
Understanding of basic networking concepts (DNS, DHCP, VPN)
Experience with Autotask PSA, Kaseya, or Datto RMM is a plus
Ability to prioritize tasks and resolve issues efficiently

Who We Are
Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations to enhance operations, cybersecurity, and long-term growth through exceptional service. At Acture Solutions, we don’t just support IT—we support people. We are committed to professional growth, meaningful work, and a collaborative environment where your contributions matter.

What We Offer

Salary range: $40,000–$55,000 (based on experience)
Medical, Dental, Vision, and Life Insurance
Retirement Plan
Generous Paid Time Off
Retirement Plan
Opportunities for professional growth and skill development

Ready to Get Started?
If you're passionate about technology, love helping others, and want a meaningful role that supports education—apply today. A valid driver’s license and fingerprinting check are required.

Quick Apply

Refine Your Search

helpdesk support jobs in ronkonkoma ny

Level I Helpdesk Technician

Help Desk Analyst

IT Support Technician

Field IT Technician

IT Security Engineer

Jr. Cyber Security Analyst

IT Support Specialist

IT Support Technician - Nassau County

IT Coordinator

Jr. IT Configuration Technician

Specialist, PC Support II

IT Help Desk - Supervisor

Finance Help Desk Liaison

Help Desk / Network Engineer

IT Support Analyst I

Lawson Support Assistant

Senior IT Manager

IT Systems Administrator

Help Desk Manager

Systems Engineer

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