After a customer purchases their vehicle, the delivery coordinator demonstrates the vehicle's features and technology to customers and exercises patience with customers who require additional information or refreshers periodically during their course of vehicle ownership.
Status: Full-Time Wage: $4,250 monthly (General Work Hours: 9:00 am - 6:00 pm)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Research and be knowledgeable of Toyota products, features, accessories, and product benefits.
- Demonstrate new or used vehicles.
- Drive vehicle to the customer and explain the vehicle’s operating features to the customer’s satisfaction.
- Be available to the Sales teams for test drives, etc.
- Update used car prices and inventory changes on applicable internet platforms.
- Be present and available to help customers who return with questions regarding their vehicle.
- Comply with all safety policies, practices, and procedures. Report all unsafe activities to the supervisor.
- Participate in proactive team efforts to achieve departmental and company goals.
OTHER DUTIES:
- Take professional-looking pictures and upload to internet on a consistent and regular basis and as soon as the vehicle becomes available.
- Audit information on internet to identify and take appropriate action immediately when inaccurate information is identified.
- Watch the lot for customers and step in for sales employees as needed.
- Rotate vehicles on the lot.
REQUIRED SKILLS / ABILITIES:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
- Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s.
- Basic personal computer skills including electronic mail, word processing, spreadsheet, graphics, etc.
- Handle multiple tasks simultaneously.
QUALIFICATIONS:
High school diploma or the equivalent preferred or at least one to two years or relatable experience. Ability to read and comprehend instructions and information. Ability to carry out instructions furnished in written, oral, or diagram form.
Valid in-state driver’s license required.
WORKING CONDITIONS:
- Periods of moving about the dealership about 25% of the time.
- Will talk with customers and employees about 75% of the time.
- May be exposed to fumes or airborne particles and near-moving mechanical parts 10-25% of the time.
- Will infrequently lift, bend, stoop, climb, reach, and lift 10-25 pounds at a time.
- Primarily in a Well-lighted, heated, and/ or air-conditioned indoor office with adequate ventilation.
- Infrequently outdoors exposed to changing weather conditions, but normally in an enclosed vehicle interacting with customers and protected from extreme weather conditions.
Note: The information contained in this job advertisement is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this information is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks to be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).
Clint Newell Motors Inc. is an Equal Opportunity Employer and a drug-free workplace. It is the policy of Clint Newell Motors to provide equal employment opportunities to all applicants and employees without regard to any legally protected status such as race, color, religion, gender, sex, national origin, age, disability, or veteran status.
