Top 557 Patient care coordinator Jobs in Rosedale, Md

Patient Advocate
MedStar Health —Baltimore, MD
- $23.65 - $42.03 an hour
- Full-time
- Inpatient
- Mid-level
- Clinic
5d
Direct Care Coordinator
Victory Behavioral Solutions LLC —Parkville, MD
- $20 - $30 an hour
- Part-time
- Mid-level
- Office
- High school diploma or GED
- Flexible schedule
Licensed Mental Health Therapist – Telehealth, Addiction Care – Maryland
Grata Health —Maryland
- $60 - $90 an hour
- Choose your own hours
- Remote
- Management
- Addiction Medicine
- Adults
- Professional development assistance
- Flexible schedule
Quick Apply
3d
Patient Care Coordinator- TMS/Spravato Experience
The Mood Wellness Center —Annapolis, MD
- $22.00 - $23.50 an hour
- Full-time
- Background check
- Vital signs
- Customer service
Quick Apply
Experienced Nurse Coord Amb Svcs
University of Maryland Medical System —Baltimore, MD
- $39.35 - $54.05 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
Registered Nurse
Total Health Care —Baltimore, MD
- $42.09 - $47.04 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
Registered Nurse ED
Ascension —Baltimore, MD
- $41.12 - $58.79 an hour
- Part-time
- Nursing
- Patient monitoring
- RN License
- Disability insurance
- Health insurance
Wound Ostomy Continence Nurse Coordinator
University of Maryland Medical System —Baltimore, MD
- Full-time
- Nursing
- RN License
- Hospital
Registered Nurse
Total Health Care —Odenton, MD
- $42.09 - $47.04 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
Counselor/Therapist
Royal Minds Rehabilitation Services —Baltimore, MD
- $47,840 - $68,640 a year
- 8 hour shift
- Background check
- Clean driving record
- Addiction Medicine
- Health insurance
- Paid time off
Quick Apply
Experienced Nurse, RN Nurse Coord Amb Svcs
University of Maryland Medical System —Baltimore, MD
- $39.35 - $54.05 an hour
- Full-time
- Nursing
- RN License
- Outpatient experience
Director, Infectious Disease
Chase Brexton Health Care —Baltimore, MD
- $130,000 - $250,000 a year
- Full-time
- Medicine
- Customer service
- Computer literacy
Quick Apply
Sub-Investigator
Care Access —Baltimore, MD
- $120,000 - $150,000 a year
- Microsoft Word
- Nursing
- 5 years
- Health savings account
- Paid holidays
Registered Nurse ED
Ascension —Baltimore, MD
- $41.12 - $58.79 an hour
- Full-time
- Nursing
- Patient monitoring
- RN License
- Disability insurance
- Health insurance
12d
Physical Therapist Float
Concentra —Columbia, MD
- $85,000 - $106,000 a year
- Full-time
- Float pool
- Computer literacy
- Writing skills
- Continuing education credits
- Commuter assistance
QUALITY ASSURANCE & TRAINING MANAGER
The GEO Group —Baltimore, MD
- From $84,000 a year
- Weekends as needed
- Mid-level
- Master's degree
- Travel
- Paid training
- Health savings account
MDS Coordinator RN
Hallmark Health Consulting Services —Baltimore, MD
- $90,000 - $100,000 a year
- Full-time
- Skilled nursing facility
- High school diploma or GED
- Communication skills
Quick Apply
14d
Primary Care Physician - Concierge Medicine
ilocatum —Owings Mills, MD
- $250,000 - $300,000 a year
- Full-time
- Medicine
- Primary Care
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Registered Nurse, Hospice
AccentCare, Inc. —Columbia, MD
- $90,000 - $95,000 a year
- Monday to Friday
- RN License
- Mid-level
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Physical Therapist
Concentra —Baltimore, MD
- $85,000 - $105,000 a year
- Full-time
- Computer literacy
- Writing skills
- Physical & Rehabilitation Medicine
- Continuing education credits
- Commuter assistance
12d

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patient care coordinator jobs near rosedale, md

Patient Advocate

MedStar Health -
Baltimore, MD

Apply Now

Job Details

Full-time
$23.65 - $42.03 an hour
5 days ago

Qualifications

Customer follow-ups
Medical performance measurement report preparation
Community engagement experience
Business Management
Healthcare incident reporting
Patient question and concern management
Phone communication
Healthcare Administration
CMS
In-person customer service
Internal compliance auditing
Performance Reporting
Patient advocacy
Patient complaint handling
Mid-level
Incident Escalation
Trend analysis
Data summary reports
Quality reports
CMS regulatory compliance
Database management
Bachelor's degree
Data management
Hospitality Management
Quality compliance management
Bachelor's degree in healthcare administration
Computer skills
1 year
Business
Hospital regulatory compliance

Full Job Description

About this Job:

General Summary of Position
The Patient Advocate is responsible for investigating and resolving patient complaints and grievances in partnership with staff present and hospital leadership to ensure a positive patient experience. The Patient Advocate will manage the complaint and grievance process and ensure department compliance with governmental and accreditation regulations. Maintains the tracking database analyzes trends and provides reports for hospital leadership.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
Investigates and resolves patient complaints and grievances in partnership with staff present and hospital leadership. Performs service recovery and composes appropriate verbal and written responses to resolve their concerns amicably. Serves as Section 1557 Coordinator.
Interacts with patients and their representatives by phone or in person in patient care areas including outpatient settings inpatient rooms and the Emergency Department. Escalates patient complaints and grievances for resolution and problem solving.
Escalates concerns for claims or serious safety events to Quality Safety and Risk Management leadership
Identifies areas for improvement and provides/presents detailed recommendation and proposed action plans to leadership.
Maintains an accurate and up-to-date complaint and grievance tracking database. Compiles data analyzes trends and develops measurable comparisons and reports for hospital leadership.
Follows up directly with patients or their representatives to ensure that issues have been resolved to their satisfaction.
Performs periodic auditing of complaints and grievances to ensure hospital and CMS guidelines compliancy.
Participates in meetings and on committees and represents the department and hospital in community outreach efforts
Participates in multi-disciplinary quality and service improvement teams.
Provides cross-coverage support for Patient Advocate services across other facilities within the Baltimore region as needed to ensure continuity of service and timely resolution of patient concerns.
Performs other duties as assigned.

Minimal Qualifications
Education

Bachelor's degree in Business Management, Hospitality, Healthcare Administration or another related field required

Experience

2 years of progressively more responsible job-related experience ideally in the areas of service excellence and working knowledge of improvement processes required
One year of relevant professional-level work experience may be substituted for one year of required education.

Knowledge Skills and Abilities

Strong verbal and written communication skills.
Proficient in computer skills preferred.
Strong people skills to include marketing problem solving resourcefulness customer service and service recovery skills.

This position has a hiring range of : USD $23.65 - USD $42.03 /Hr.

Apply Now

Refine Your Search

patient care coordinator jobs in rosedale, md

Patient Advocate

Direct Care Coordinator

Licensed Mental Health Therapist – Telehealth, Addiction Care – Maryland

Patient Care Coordinator- TMS/Spravato Experience

Experienced Nurse Coord Amb Svcs

Registered Nurse

Registered Nurse ED

Wound Ostomy Continence Nurse Coordinator

Registered Nurse

Counselor/Therapist

Experienced Nurse, RN Nurse Coord Amb Svcs

Director, Infectious Disease

Sub-Investigator

Registered Nurse ED

Physical Therapist Float

QUALITY ASSURANCE & TRAINING MANAGER

MDS Coordinator RN

Primary Care Physician - Concierge Medicine

Registered Nurse, Hospice

Physical Therapist

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