Top 204 Guest service agent Jobs in Roselle, Nj

Front Desk Agent
Crescent Hotels & Resorts LLC —Newark, NJ
- Research
- Hotel
- Negotiation
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Front Desk Agent
Crowne Plaza Newark Airport —Elizabeth, NJ
- $17.63 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
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Front Desk Agent
Marriott International, Inc —Jersey City, NJ
- $24.84 - $27.60 an hour
- Weekends as needed
- Hotel
- Entry level
12d
Guest Services Agent - Sonesta Simply Suites Jersey City
Sonesta —Jersey City, NJ
- $27.60 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
14d
Front Desk Agent
Holiday Inn Newark International Airport —Newark, NJ
- $16.13 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Guest Service Agent - The Waldorf Astoria New York
Hilton —New York, NY
- $30.98 an hour
- Weekends as needed
- Residential
- Hotel
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Front Desk Agent
APA Hotels Woodbridge —Iselin, NJ
- $17.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Sales Associate
Massage Envy —Short Hills, NJ
- $16 - $17 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent
Hampton Inn & Suites Harrison Newark Riverwalk —Harrison, NJ
- $15 - $17 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
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Front Desk Agent: Part Time Available AM/PM/Weekends
Hyatt House Morristown —Morristown, NJ
- Part-time
- Basic math
- Hotel
- High school diploma or GED
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Front Office Agent
Hyatt Regency New Brunswick —New Brunswick, NJ
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Front Desk Agent
Residence Inn Hotel —Jersey City, NJ
- $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
The Mark Hotel —New York, NY
- From $34.99 an hour
- Weekends as needed
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Holiday Inn South Plainfield-Piscataway —South Plainfield, NJ
- $17.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
14d
Front Desk Agent
CAMBRIA HOTEL —West Orange, NJ
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- US work authorization
- Dental insurance
- 401(k)
Quick Apply
7d
Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
5d
Guest Services Agent
Park Lane —New York, NY
- $32.11 - $42.37 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
10d
Front Desk Agent
Pyramid Hotel Group —Basking Ridge, NJ
- $20 an hour
- Weekends as needed
- Hotel
- Accounting
- Computer skills
5d
Guest Service Agent - Weekend Part-Time
Home2 Suites New Brunswick —New Brunswick, NJ
- From $17 an hour
- Part-time
- Bilingual
- Background check
- In-person
- Employee discount
Quick Apply
11d

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guest service agent jobs near roselle, nj

Front Desk Agent

Crescent Hotels & Resorts LLC -
Newark, NJ

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Job Details

Qualifications

Visitor query response
Hotel and accommodations payment processing
Sales transaction processing
Greeting customers
Answering guest questions
Research
Credit card payment processing
Hotel room assignment management
Cash register operations
Foreign currency handling
Hotel and accommodations guest complaints handling
Providing product information
Suggestive selling
POS systems
Negotiation
Entry level
Currency exchange handling

Full Job Description

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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guest service agent jobs in roselle, nj

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