Top 198 Guest service agent Jobs in Roselle Nj

Front Desk Agent
Fairfield Inn & Suites Union —Union, NJ
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- English
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Crescent Hotels & Resorts LLC —Newark, NJ
- Research
- Hotel
- Negotiation
Quick Apply
Front Desk Agent
Marriott International, Inc —Jersey City, NJ
- $24.84 - $27.60 an hour
- Weekends as needed
- Hotel
- Entry level
10d
Front Desk Agent
Crowne Plaza Newark Airport —Elizabeth, NJ
- $17.63 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Guest Services Agent - Sonesta Simply Suites Jersey City
Sonesta —Jersey City, NJ
- $27.60 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
12d
Front Desk Agent
Holiday Inn Newark International Airport —Newark, NJ
- $16.13 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Front Desk Agent: Part Time Available AM/PM/Weekends
Hyatt House Morristown —Morristown, NJ
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
APA Hotels Woodbridge —Iselin, NJ
- $17.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Sales Associate
Massage Envy —Short Hills, NJ
- $16 - $17 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Guest Service Agent - The Waldorf Astoria New York
Hilton —New York, NY
- $30.98 an hour
- Weekends as needed
- Residential
- Hotel
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Front Desk Agent
Hampton Inn & Suites Harrison Newark Riverwalk —Harrison, NJ
- $15 - $17 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Front Desk Agent
Residence Inn Hotel —Jersey City, NJ
- $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health savings account
- Health insurance
Quick Apply
Front Office Agent
Hyatt Regency New Brunswick —New Brunswick, NJ
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Front Desk Agent
CAMBRIA HOTEL —West Orange, NJ
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- US work authorization
- Dental insurance
- 401(k)
Quick Apply
5d
Front Desk Agent
Holiday Inn South Plainfield-Piscataway —South Plainfield, NJ
- $17.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent- Full Time AM/PM/Nights/Weekends
Hyatt House Morristown —Morristown, NJ
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
12d
Front Desk Agent
Pyramid Hotel Group —Basking Ridge, NJ
- $20 an hour
- Weekends as needed
- Hotel
- Accounting
- Computer skills
3d
Front Desk Agent
The Mark Hotel —New York, NY
- From $34.99 an hour
- Weekends as needed
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Embassy Suites by Hilton - Berkeley Heights —Berkeley Heights, NJ
- $19.00 - $19.50 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
5d

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guest service agent jobs near roselle nj

Front Desk Agent

Fairfield Inn & Suites Union
Union, NJ

Quick Apply

Job Details

Part-time | Full-time
$16 - $18 an hour

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Computer operation
Guest relations
Computer literacy
Basic math
English
High school diploma or GED

Full Job Description

SUMMARY OF ROLE:

The front desk is often the first point of contact and the first impression for guests. Warm,

knowledgeable service and helpful guidance reassure guests that they’ve made the right choice to stay

with us. To deliver a great guest experience – a Front Desk Agent will check in and out guests efficiently

and make sure they have all that they need for a great stay.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

Welcome guests in a friendly, prompt and professional manner
Check guests in, issue room keys, provide information on hotel services and amenities and
information on the surrounding area and events
Ensure that required identification and payment information is taken from guests at check-in
Answer phones in a prompt and courteous manner
Respond efficiently to guest complaints, special requests and take immediate action to ensure
guest satisfaction
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Check guests out, including resolving any late, incorrect or disputed charges
Accurately process daily cash and credit card transactions using established procedures
Communicate status of all rooms to department heads via prescribed reporting procedures
Follow established hotel safety protocols and procedures at all times. Immediately report any
health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
Maintain daily logs as per hotel procedure
Remove snow and salt exterior areas to ensure guest safety when necessary
Respond in a courteous and prompt manner to all guest questions and/or requests to ensure guest satisfaction
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Additional duties and responsibilities as assigned by management

KNOWLEDGE, SKILLS & ABILITIES

Hotel/motel experience is preferred
Accuracy and speed for executing assigned tasks and job responsibilities
Ability to work a variety of days, including nights, weekends and holidays
Strong customer services skills essential when interacting with guests
Ability to exercise good judgment and self-control
Basic computer skills to operate various property management and reservations systems
Basic math skills are used frequently when handling cash or credit cards
Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication
Ability to prioritize responsibilities and be self-sufficient in periods of reduced occupancy
Must demonstrate enthusiasm, trustworthiness, personal integrity and honesty
Must be detailed oriented, able to plan, prioritize, multi-task and meet job responsibilities in a fast-paced environment
Demonstrated ability to operate safely in the workplace

QUALIFICATIONS

High school diploma or equivalent is required
Experience with and knowledge of front desk operations is preferred
Ability to read, write, speak and understand English

PHYSICAL REQUIREMENTS include but are not limited to:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Able to occasionally lift & carry items up to 20 pounds
Able to hear and speak to employees and guest in person and/or by phone
Able to bend, stoop, climb, stretch to reach, push, stand for long periods of time, sit, kneel and twist
Able to see and read on computer screen and paper
Able to use hands and fingers to operate tools and equipment
Ability to work in a constant state of alertness and safe manner

Pay: $16.00 - $18.00 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off

Work Location: In person

Quick Apply

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