Top 88 Hotel front office manager Jobs in Rosemead, Ca

Director of Operations
Embassy Suites by Hilton Glendale —Pasadena, CA
- Up to $95,000 a year
- Weekends as needed
- Sales
- Inventory management
- 5 years
- Health insurance
- Dental insurance
Quick Apply
2d
Hotel Front Office Manager $75,000 - $85,000 annual
Commerce Casino —Commerce, CA
- $75,000 - $85,000 a year
- Full-time
- Writing skills
- English
- Research
- Health insurance
- Dental insurance
Quick Apply
5d
Assistant Front Office Manager
Marriott International, Inc —Los Angeles, CA
- $70,310 - $86,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Front Office Manager
HYATT PLACE GLENDALE —Glendale, CA
- $70,500 a year
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Front Office Manager
Courtyard by Marriott Anaheim and Waterpark —Anaheim, CA
- $78,000 - $90,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Free parking
- Health insurance
Quick Apply
Front Office Manager
Marriott International, Inc —Los Angeles, CA
- $81,000 - $101,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Guest Services Manager
Hotel Figueroa —Los Angeles, CA
- $70,304 - $75,000 a year
- Overnight shift
- Word processing
- Mid-level
- Windows
Director of Front Office
Marriott International, Inc —Los Angeles, CA
- $88,000 - $111,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Mentoring
Guest Service Agent
Courtyard Los Angeles Pasadena/Old Town —Pasadena, CA
- From $22.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Office Manager
AKA Hotels+Hotel Residences —Beverly Hills, CA
- $75,000 a year
- Weekends as needed
- English
- Mid-level
- Residential
- Free parking
- Health insurance
Quick Apply
6d
Director of Front Office
JW Marriott Anaheim —Anaheim, CA
- $100,000 - $110,000 a year
- Full-time
- Writing skills
- English
- Math
- Free parking
- Disability insurance
Quick Apply
4h
Operations Manager
Hyatt Place Pasadena —Pasadena, CA
- Full-time
- No high school diploma
- Mid-level
- Hotel
Quick Apply
Front Desk Supv
Doubletree Commerce —Commerce, CA
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
9d
Assistant Front Office Manager
Kimpton Hotels & Restaurants —Los Angeles, CA
- $33.93 an hour
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
- Flexible schedule
Quick Apply
Front Office Manager Exempt - AC Beverly Hills
AC Hotel Beverly Hills —Los Angeles, CA
- $70,500 - $73,000 a year
- Full-time
- Inventory management
- Computer literacy
- Writing skills
Quick Apply
Guest Service Agent
Hotel Clark —Los Angeles, CA
- $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- No travel
Quick Apply
General Manager
Springhill Suites Buena Park —Buena Park, CA
- $85,000 - $100,000 a year
- Full-time
- Hotel
- Mentoring
- Front desk
- Health insurance
- Dental insurance
Quick Apply
12d
GENERAL MANAGER - A&G
Twenty Four Seven Hotels —Burbank, CA
- $130,000 - $150,000 a year
- Full-time
- 5 years
- Local
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
LUXE Hotels —Los Angeles, CA
- $20.32 - $22.00 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Rooms Operations Manager
Marriott International, Inc —Pomona, CA
- $31.50 - $38.46 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management

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Director of Operations

Embassy Suites by Hilton Glendale
Pasadena, CA

Quick Apply

Job Details

Full-time
Up to $95,000 a year
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Operations management
Inventory management
Client services experience within hospitality industry
Expense management
Managing hospitality teams
Bachelor's degree
Food and beverage industry expertise
Business Administration
Hotel experience
Hospitality management
Hotel management

Full Job Description

[Job Location: Glendale, CA]

The Director of Operations will be responsible for the successful management of all hotel operations, including Food & Beverage operations, Engineering operations, Front Office operations, & Housekeeping operations. The primary focus of responsibility is evaluating and improving guest service as well as the efficiencies of the division’s departments. This hands-on leader will be accountable for the effortless and seamless movement of guests in and out the hotel and for providing exceptional levels of guest service through the guests’ stay. Duties also include assisting in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction. Ensure smooth running operations and maintain financial responsibility and profitability over Rooms and Food & Beverage divisions.

DUTIES & REPONSIBLITIES:

Coordinate and oversee all hotel operations to drive profitability, enhance guest satisfaction, safeguard financial assets, and maintain the property.
Partner with the Executive Committee to manage staffing, maintenance, sales, and overall financial performance.
Establish quarterly departmental goals and monitor progress to ensure targets are achieved.
Ensure high standards of service and product quality across all hotel areas.
Deliver a consistent, positive guest experience and uphold guest standards.
Support and help oversee the Guest Service program, responding to guest needs and acting as liaison with brand.
Ensure staff follow policies and procedures, including professional guest interactions and timely service.
Resolve guest complaints and issues courteously and efficiently.
Monitor payroll and operating expenses to align with budgets and forecasts.
Assist in managing P&L performance, including cost control and achieving budgeted CPOR.
Foster open communication and collaboration across all departments.
Address complex guest concerns and instill a culture of exceeding expectations.
Provide ongoing feedback, coaching, and performance evaluations to team members.
Recommend process improvements to enhance service quality and operational efficiency.
Monitor inventory levels to ensure staff have necessary tools and supplies.
Direct daily operations of Front Office, Housekeeping, Food & Beverage, and Engineering.
Maintain working knowledge of all hotel systems, procedures, and operations.
Ensure service standards are met, and operational issues are resolved promptly.
Control labor and operating expenses through planning, budgeting, and inventory management.
Identify opportunities to increase revenue and reduce costs.
Assist with forecasting and budgeting processes.
Oversee purchasing and cost control of departmental equipment and supplies.
Collaborate with Sales and Front Office to maximize occupancy and revenue.
Ensure alignment with management objectives across Rooms and Food & Beverage divisions.
Develop and implement service standards for a consistent, high-quality guest experience.
Maintain professional relationships within the hospitality industry.
Ensure proper cash handling procedures across all departments.
Perform additional duties assigned by the General Manager.

EDUCATION

·Bachelor’s degree in hospitality management, Business Administration, or related field preferred; equivalent experience considered.

EXPERIENCE

Minimum of 5 years of experience in Food & Beverage and Engineering operations required.
Proven leadership ability with experience managing, coaching, and developing department heads and teams.
Strong track record of improving guest satisfaction scores and delivering consistent, high-quality service.
Solid financial acumen with hands-on experience managing budgets, forecasting, P&L performance, labor costs, and CPOR.
Experience implementing revenue-driving strategies to maximize occupancy, ADR, and overall profitability.
Proficiency with hotel systems such as PMS (PEP preferred), Symphony POS, and labor management tools.
Knowledge of California labor laws and compliance standards, including OSHA and Cal-OSHA regulations.
Exceptional communication and interpersonal skills, with the ability to engage effectively with guests, team members, and ownership.
Demonstrated ability to handle complex guest issues and operational challenges with professionalism and sound judgment.
Flexible schedule required, including evenings, weekends, and holidays based on business needs.
Ability to collaborate cross-functionally with Sales, Revenue Management, and Executive Leadership to achieve property goals.
Commitment to upholding brand standards and delivering exceptional guest experiences reflective of the Embassy Suites brand.

BENEFITS

Medical, Dental & Vision Insurance
Life Insurance
401(k)
Paid Time Off
Employee Assistance Program (EAP)
Employee Discounts on Hotels, Travel, Tickets, & Auto
Complimentary On-Shift Meals

SCHEDULE

Full-time, 40+ hours per week
In-person role at Embassy Suites by Hilton Glendale, CA

Pay: Up to $95,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel front office manager jobs in rosemead, ca

Director of Operations

Hotel Front Office Manager $75,000 - $85,000 annual

Assistant Front Office Manager

Front Office Manager

Front Office Manager

Front Office Manager

Guest Services Manager

Director of Front Office

Guest Service Agent

Front Office Manager

Director of Front Office

Operations Manager

Front Desk Supv

Assistant Front Office Manager

Front Office Manager Exempt - AC Beverly Hills

Guest Service Agent

General Manager

GENERAL MANAGER - A&G

Front Desk Agent

Rooms Operations Manager

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