Top 6 Helpdesk operator Jobs in Rosemead Ca

Helpdesk Operator (Temp)
Panda Restaurant Group —Rosemead, CA
- $24.00 - $30.50 an hour
- Email
- Hybrid work
- High school diploma or GED
- Entry level
- 401(k) matching
- Gym membership
Quick Apply
IT Support Specialist (Entry-Level)
WINONICS —Brea, CA
- $20 - $23 an hour
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
Security Support Specialist
TRM Labs —Los Angeles, CA
- $105,000 - $115,000 a year
- Full-time
- Mid-level
- Continuous improvement
Quick Apply
Automation Technician II
DHL eCommerce —Whittier, CA
- $28.83 - $38.44 an hour
- Writing skills
- Mid-level
- Ability to climb stairs
- Health savings account
- Paid holidays
GPS HST Software Engineer III
Deloitte —Los Angeles, CA
- $107,900 - $179,900 a year
- Full-time
- 7 years
- Bachelor's degree
- Team management
Associate Director, Customer Experience
True Classic —Los Angeles, CA
- 8 years
- C++
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply

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Helpdesk Operator (Temp)

Panda Restaurant Group -
Rosemead, CA

Quick Apply

Job Details

Full-time
$24.00 - $30.50 an hour

Benefits

On-site gym
401(k) matching
Gym membership

Qualifications

High school diploma or GED

Full Job Description

Summary of Job Description:

The Help Desk Tech (PAWS) is responsible for serving as the single point of contact for all technology-related problems encountered by PRG associates and ensuring satisfactory customer service. This position responds to incoming telephone, voice mail, email, chat, and in-person requests for assistance from associates experiencing problems with hardware, software, network, and other computer-related technology. The Help Desk Tech evaluates and prioritizes all problems and either resolves the problems or escalates the situation to the appropriate IS associate for resolution.

You'll get a chance to:

Provide courteous customer service in-person and through phone calls and emails to Operations and to SC associates related to IS issues on a timely basis.
Serve as the single point of contact for all technology-related problems encountered by PRG associates by responding to incoming telephone, voice mail, email, chat, and in-person requests for assistance related to problems with hardware, software, network, and other computer-related technology.
Evaluate and prioritize all computer-related problems and either resolves the problem or refers the situation to the appropriate IS associate for resolution.
Escalate problems requiring urgent attention.
Log and track all calls using the ticket tracking system.
Follow up on outstanding calls and open tickets to ensure timely resolution and customer satisfaction.

How we reward you:

Hybrid Work schedule
401K with company match
On-site fitness center, biometric screen, and flu shot clinic
Discounts at Panda restaurants, theme parks, and gym memberships

Qualifications - External

Your background and experience:

High school diploma required; working towards college degree
Some relevant work experience and demonstrated interest in technology required
Successful completion of initial and periodically required trainings.
Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: S3: $24.00 - $30.50 / Hour

Within the range, individual pay is determined using various factors, including work location and experience.

#LI-GB1

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to [email protected].

Quick Apply

Refine Your Search

helpdesk operator jobs in rosemead ca

Helpdesk Operator (Temp)

IT Support Specialist (Entry-Level)

Security Support Specialist

Automation Technician II

GPS HST Software Engineer III

Associate Director, Customer Experience

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