Top 2370 Customer experience supervisor Jobs in Rosenberg, Tx

Operations Supervisor - Houston
Heytea USA Inc —Houston, TX
- $67,000 - $78,000 a year
- Full-time
- Customer service
- Merchandising
- English
- Health insurance
- Dental insurance
Quick Apply
Outpatient Site Supervisor
Houston Medical Imaging —Sugar Land, TX
- $45,000 - $50,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Health savings account
- Health insurance
Pre-Owned Sales Manager
Mercedes Benz of Sugar Land —Sugar Land, TX
- Full-time
- Background check
- Clean driving record
- Dealership
Quick Apply
Luxury Dog Boarding/Dog Daycare Supervisor
K9 Resorts Daycare & Luxury Hotel —Sugar Land, TX
- $14 - $15 an hour
- 8 hour shift
- Hospitality
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Supervisor I - Brazos Town Commons
JCPenney —Rosenberg, TX
- $19.00 - $23.75 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Manager - Customer Experience
Prime Communications —Sugar Land, TX
- Mid-level
- Analysis skills
- Communication skills
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Supervisor, Customer Service
Nexus Water Group —Sugar Land, TX
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Health insurance
3d
Store Manager
Texas Petroleum Group —Richmond, TX
- Weekends as needed
- Mid-level
- Organizational skills
- Retail management
- Health insurance
- Dental insurance
Quick Apply
Operations Supervisor-Brazos Town Center
Victoria's Secret —Rosenberg, TX
- $16.00 - $19.20 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Fair chance
5d
Customer Service Supervisor
PetSuites —Sugar Land, TX
- Weekends as needed
- Mid-level
- Supervising experience
- Conflict management
- Paid training
- Disability insurance
Quick Apply
Office Manager
Samson Lift —Rosenberg, TX
- Full-time
- Mid-level
- Office
- Analysis skills
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Operations Manager
Dollar Tree —Rosenberg, TX
- $90,000 - $95,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Employee stock purchase plan
- Health insurance
8d
Pharmacy Operations Manager
Walgreens —Rosenberg, TX
- $22.50 - $31.00 an hour
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Continuing education credits
- Health insurance
Assistant Manager Customer Experience
JCPenney —Katy, TX
- $47,740 - $88,660 a year
- Full-time
- Mid-level
- Retail management
- Paid holidays
- Health insurance
9d
Supervisor of Outbound Ops (Full Time, Nights)
Cardinal Health —Stafford, TX
- $67,500 - $96,300 a year
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Store Manager-First Colony
Victoria's Secret —Sugar Land, TX
- $71,600 - $86,000 a year
- Weekends as needed
- Mid-level
- Fair chance
- Ability to stand for extended periods
- Flexible schedule
Quick Apply
Center Manager (Full-time) - Texas
OrangeTwist —Sugar Land, TX
- $150,000 - $250,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Fair chance
- Paid holidays
- Health insurance
Quick Apply
Assistant Store Manager - Customer Experience
PetSmart —Richmond, TX
- $23.43 - $44.67 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Commercial Pest Control General Manager
Confidential —Houston, TX
- $115,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Property Manager
Avan Property Management —Houston, TX
- Overtime
- Spanish
- Up to 50% travel
- Sales
- Health insurance
- Dental insurance
Quick Apply

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customer experience supervisor jobs near rosenberg, tx

Operations Supervisor - Houston

Heytea USA Inc
Houston, TX

Quick Apply

Job Details

Full-time
$67,000 - $78,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Mandarin
Teamwork
Operations management
Customer service
Talent management
English
Team development
Store management

Full Job Description

Job Overview

The Regional Store Operations Supervisor will oversee and manage the operations of multiple Heytea franchised stores within a specified region, ensuring operational excellence, team development, and brand consistency. This role focuses on both new store launches and the continuous improvement of existing stores.

The ideal candidate will have a strong background in multi-unit management, demonstrated leadership abilities, and the drive to deliver exceptional customer service and business outcomes. We are looking for a dynamic individual with experience in fast-paced retail or food service environments who is adaptable to the evolving needs of our growing brand.

Key Responsibilities

Store Opening and Expansion

Participate in the planning and preparation of new store openings, including operational testing and compliance checks.
Ensure smooth and timely execution of new store launches, adhering to all regulatory requirements.

Store Standardization and Compliance

Conduct regular audits of stores to ensure compliance with Heytea's brand standards and local regulatory requirements, including health, safety, and labor laws.
Provide support to stores in managing inventory and equipment, tracking stock levels, and ensuring operational efficiency.
Guide store teams in product merchandising and presentation, conducting regular performance assessments to ensure brand alignment.

Store Performance Optimization

Collaborate with store managers to track and enhance sales performance, operational efficiency, and customer satisfaction.
Assist in implementing and overseeing employee performance reviews and professional development plans to meet company objectives.
Monitor and elevate customer service levels, ensuring the delivery of Heytea's signature customer experience across all stores.

Team Development and Talent Management

Work with partners and store managers to build effective team structures, establishing clear roles, responsibilities, and career development pathways.
Provide ongoing training and mentorship to store managers and team members, promoting professional growth and operational excellence.
Facilitate leadership development programs and succession planning to ensure a pipeline of qualified talent for future expansion.

New Supervisor Onboarding and Development

Support the onboarding and training of new Regional Supervisors, providing them with the tools and knowledge needed to manage their assigned stores effectively.
Collaborate with the broader operations team to continuously improve training programs and operational processes.

Qualifications

Industry and Operational Experience

A minimum of 3 years of experience in multi-unit management, preferably in the food and beverage industry, with expertise in store operations, sales strategies, inventory control, and team leadership.
Proven ability to manage and optimize the operations of multiple store locations simultaneously, driving both top-line growth and operational efficiency.

Cross-Cultural and International Experience

Experience working in or managing operations in international markets is preferred, with a deep understanding of cultural diversity and the ability to adapt strategies to different regional markets.
Strong knowledge of U.S. labor laws, health and safety regulations, and employment standards, with experience ensuring compliance across multiple locations.
Bilingual in English and Chinese is preferred

Leadership and Problem-Solving Skills

Exceptional problem-solving abilities, with a track record of independently addressing operational challenges and driving business results.
Excellent communication skills, with the ability to effectively manage relationships with store managers, team members, and business partners.
Demonstrated leadership in fostering team collaboration, motivation, and alignment with company goals.

Talent Development and Coaching

Experience in talent management, including team building, coaching, and developing high-performing store managers and staff.
Strong ability to mentor new leaders and provide guidance in operational best practices, ensuring that teams are aligned with the company’s vision and values.

Additional Requirements

Proficiency in financial management, including budgeting, forecasting, and performance monitoring.
Ability to work in a fast-paced environment and adapt to the changing needs of a growing business.

Equal Opportunity Statement

Heytea is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, in compliance with applicable federal, state, and local laws.

Job Type: Full-time

Pay: $67,000.00 - $78,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Store management: 3 years (Required)

Language:

English (Required)
Mandarin (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience supervisor jobs in rosenberg, tx

Operations Supervisor - Houston

Outpatient Site Supervisor

Pre-Owned Sales Manager

Luxury Dog Boarding/Dog Daycare Supervisor

Customer Experience Supervisor I - Brazos Town Commons

Manager - Customer Experience

Supervisor, Customer Service

Store Manager

Operations Supervisor-Brazos Town Center

Customer Service Supervisor

Office Manager

Operations Manager

Pharmacy Operations Manager

Assistant Manager Customer Experience

Supervisor of Outbound Ops (Full Time, Nights)

Store Manager-First Colony

Center Manager (Full-time) - Texas

Assistant Store Manager - Customer Experience

Commercial Pest Control General Manager

Property Manager

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