Top 994 Customer service supervisor Jobs in Rosenberg, Tx

Supervisor, Customer Service
Nexus Water Group —Sugar Land, TX
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Health insurance
5d
Customer Experience Supervisor I - Brazos Town Commons
JCPenney —Rosenberg, TX
- $19.00 - $23.75 an hour
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Customer Service Coordinator
Educational Data Systems, Inc. —Rosenberg, TX
- $50,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Experience equivalent to degree accepted
Quick Apply
Customer Service Supervisor
PetSuites —Sugar Land, TX
- Weekends as needed
- Mid-level
- Supervising experience
- Conflict management
- Paid training
- Disability insurance
Quick Apply
Customer Service Representative
VORTEX COLORADO, LLC —Houston, TX
- $22.75 - $29.00 an hour
- Full-time
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
Customer Service Representative
FYZICAL Therapy and Balance Centers —Sugar Land, TX
- $20 an hour
- Full-time
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Quick Apply
Customer Service Associate
Ollies Bargain Outlet, Inc. —Rosenberg, TX
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Employee discount
- Flexible schedule
Quick Apply
Department Supervisor
Home Depot —Rosenberg, TX
- Merchandising
- Mid-level
Manager - Customer Experience
Prime Communications —Sugar Land, TX
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Temporary Customer Service Representative
VORTEX COLORADO, LLC —Houston, TX
- $22 - $29 an hour
- Full-time
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
Quick Apply
4d
Customer Service Supervisor
U.S. Silica —Katy, TX
- Full-time
- Mid-level
- Finance
- Supervising experience
Quick Apply
Operations Supervisor-Brazos Town Center
Victoria's Secret —Rosenberg, TX
- $16.00 - $19.20 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Fair chance
7d
Customer Service Representative
Primera Compounding, LLC —Rosenberg, TX
- $16.75 an hour
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Service Manager (Bicycle Mechanic)
Epic Cycles —Houston, TX
- $50,000 - $55,000 a year
- Full-time
- Management
- Mechanic experience
- Mid-level
- Health insurance
- Paid time off
Quick Apply
7d
Vietnamese Speaking Sale and Customer Service Representative
State Farm —Houston, TX
- $14 - $18 an hour
- Full-time
- Bilingual
- Background check
- Customer service
- Paid training
- 401(k)
Quick Apply
Dog Daycare Shift Manager (1 year + experience)
Texas Doggie Daycare —Sugar Land, TX
- $140 - $160 a day
- Weekends as needed
- Mid-level
- Team management
- Critical & Intensive Care
- Paid time off
- Flexible schedule
Quick Apply
1d
Operations Supervisor - Houston
Heytea USA Inc —Houston, TX
- $67,000 - $78,000 a year
- Full-time
- Customer service
- Merchandising
- English
- Health insurance
- Dental insurance
Quick Apply
Program Supervisor I, LPC, FACT, MHA, Pos. #461, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $61,775.01 - $68,491.06 a year
- Full-time
- LMFT
- Clean driving record
- Experience working with individuals with disabilities
- Mileage reimbursement
- Loan repayment program
12d
RN HOUSE SUPERVISOR
Legent Health —Bellaire, TX
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid time off
Quick Apply
Technical Project Manager / Customer Success Manager (Bilingual Chinese/English)
Reer Robotics —Stafford, TX
- $60,000 - $80,000 a year
- Part-time
- English
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply

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Supervisor, Customer Service

Nexus Water Group -
Sugar Land, TX

Apply Now

Job Details

5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Benefits from day one
Life insurance

Qualifications

Customer communication

Full Job Description

AdCode:
1897

Date:
Jul 23, 2026

State:
TX

City:
Sugar Land

Business Unit:
Corporate

Category:
Service Operations

Job Type:
What We Offer:
Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays.

Health and Wellness Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.

401(k) Program with Matching Contribution: We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.

Grow With Us: Professional development opportunities through training, professional certifications, and education allowance.

Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.

Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

Overview:
Responsible for providing quality and efficient customer service to customers through the daily management of a team of employees, including hiring, motivating, recognition and rewarding, coaching, counseling, training and problem solving. This position will serve as the primary contact for problem resolution and information gathering regarding customer inquiries. What You'll Do:

Monitors appropriate usage of overtime by the customer contact center staff and follows policy
regarding overtime.

Ensure employees adhere to work schedules.

Provides monthly and real-time coaching to employees for development and to build job
knowledge.

Ensures employees receive appropriate training and other resources to perform their jobs.
Monitors and reports on staff performance based on call handling KPI’s, quality monitoring, and
call metrics and assessments on a regular basis.

Identifies and informs management of trends by reviewing, analyzing and summarizing special
reports.

Analyses and evaluates the Contact Center's effectiveness by reviewing daily, weekly and
monthly reports; creates reports, as requested.

Creates and maintains a high-quality work environment so team members are motivated to
perform at their best level.

Addresses disciplinary and/or performance problems according to Company policy.
Implements work procedures and processes that support Company and departmental standards,
procedures and strategic directives.

Develops written training material for employees and trains during regular and quarterly training
sessions under the direction of the Customer Service Manager and VP, Customer Experience.

Provides continual evaluation of processes and procedures. Responsible for suggesting methods
to improve area operations, efficiency and service to customers.

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions What You'll Bring:

Skills & Knowledge:
Extensive customer service experience

Conflict resolution skills

Ability to mentor, coach and develop staff

High degree of analytical skills

Strong oral and written communication skills

Proficient in Microsoft Suite applications: Office, Word, Excel and Power Point

Utility Industry experience is a plus

SAP CRM experience is a plus

Education:
Associates Degree in accounting, business administration or another business-related field is
preferred.

Requires a minimum of 5 years’ experience in a contact center environment or related area.

Familiar with standard concepts, practices and procedures related to customer service.

2 years of previous supervisory experience. Experience in a public utility customer service work is
highly desirable.

Work Environment:
This role is primarily performed in a professional office environment and involves extended periods if desk-based work, sustained mental focus, and frequent use of computers and standard office equipment. The position includes regular collaboration through virtual and in-person meetings, minimal physical exertion, and occasional lifting of light office materials. This role is a hybrid position working in our Sugar Land office Tuesday - Thursday and working remote on Monday's and Friday's. The work environment is typically climate controlled with limited travel required on an occasional basis.

Nearest Major Market: Houston

Apply Now

Refine Your Search

customer service supervisor jobs in rosenberg, tx

Supervisor, Customer Service

Customer Experience Supervisor I - Brazos Town Commons

Customer Service Coordinator

Customer Service Supervisor

Customer Service Representative

Customer Service Representative

Customer Service Associate

Department Supervisor

Manager - Customer Experience

Temporary Customer Service Representative

Customer Service Supervisor

Operations Supervisor-Brazos Town Center

Customer Service Representative

Service Manager (Bicycle Mechanic)

Vietnamese Speaking Sale and Customer Service Representative

Dog Daycare Shift Manager (1 year + experience)

Operations Supervisor - Houston

Program Supervisor I, LPC, FACT, MHA, Pos. #461, Corpus Christi, TX

RN HOUSE SUPERVISOR

Technical Project Manager / Customer Success Manager (Bilingual Chinese/English)

I want to receive the latest job alert for customer service supervisor in rosenberg, tx

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