Top 87 Technical support representative Jobs in Roseville, Ca

Implementation Support Analyst - CARES
Cinnovx —Folsom, CA
- $45 - $55 an hour
- Full-time
- Spanish
- Mid-level
- Office
B2B Outside Sales Representative-Healthcare
Health Monitor Network —Sacramento, CA
- $65,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Up to 50% travel
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Specialist II, Neurosurgery
Aesculap Inc —Sacramento, CA
- $85,000 - $105,000 a year
- Full-time
- Inventory management
- Pass drug screening
- Mid-level
- Health insurance
- 401(k)
14d
Branch 2 and 3 Licensed Outside Sales Representatives
Real Home Service Solutions —Sacramento, CA
- $1,250 a week
- Full-time
- Clean driving record
- Customer service
- Bachelor of Science
- Travel reimbursement
- Paid training
Quick Apply
6d
Simulation Engineer I - Digital Media Services
University of the Pacific —Sacramento, CA
- $26.63 - $35.29 an hour
- Full-time
- Background check
- Mid-level
- Office
Switching Software Customer Engineering Escalations
Hewlett Packard Enterprise —Roseville, CA
- $136,500 - $276,500 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Continuous improvement
Field Clinical Representative - Sacramento, CA
Inspire Medical Systems —Sacramento, CA
- $100,000 - $130,000 a year
- Remote
- Nursing
- Surgery
- Engineering
- Health savings account
- Employee stock purchase plan
7d
Region Online Sales Manager (Roseville)
D.R. Horton —Roseville, CA
- $95,000 - $120,000 a year
- 8 hour shift
- Customer service
- 5 years
- Mid-level
- Employee stock purchase plan
- Disability insurance
Client Coordinator
BRMS —Folsom, CA
- $23 - $24 an hour
- Full-time
- Microsoft Outlook
- Basic math
- English
Customer Service Rep - Shower Dept
Central Valley Glass & Screen, Inc. —Sacramento, CA
- $26 - $30 an hour
- Office
- High school diploma or GED
- Communication skills
Quick Apply
Inside Sales Representative
Martin Sprocket & Gear Inc / Sacramento —Sacramento, CA
- $70,304 a year
- Monday to Friday
- Computer literacy
- Mid-level
- Office
- Profit sharing
- Wellness program
6d
Client Manager I
BRMS —Folsom, CA
- $25 - $27 an hour
- Full-time
- Basic math
- English
- Mid-level
Sales Development Program Sales Associate
United Rentals, Inc. —Sacramento, CA
- $31.05 - $46.60 an hour
- Full-time
- Clean driving record
- Driver's License
- Bachelor's degree
- Paid parental leave
- Health insurance
BUSINESS DEVELOPMENT REPRESENTATIVE - San Jose, CA
California Hydronics Corp —Rocklin, CA
- $110,000 - $118,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Experience equivalent to degree accepted
Quick Apply
Strategic Account Rep I
B. BRAUN MEDICAL (US) INC —Sacramento, CA
- $80,000 - $90,000 a year
- Remote
- Hospital
- Pass drug screening
- Clinic
- Health insurance
- 401(k)
8d
Assistant Account Manager, Commercial Lines
HUB International —Sacramento, CA
- $28 - $34 an hour
- Online Application
- Microsoft Outlook
- Writing skills
- Office
- Health savings account
- Disability insurance
Business Development Systems Manager
FORENSIC ANALYTICAL CONSULTING SERVICES INC —Citrus Heights, CA
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- Clean driving record
- OSHA
- Paid training
- Paid holidays
Quick Apply
Inside Sales Representative
Curbell, Inc. —Sacramento, CA
- $25.29 - $37.93 an hour
- Office
- 1 year
- Associate's degree
Quick Apply
Client Service Manager, Employee Benefits
HUB International —Sacramento, CA
- Online Application
- Microsoft Outlook
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
10d
Representative - Outside Sales
Wesco —Roseville, CA
- $73,125 - $95,062 a year
- Urgently hiring
- Mid-level
- Office
- Driver's License
- Health insurance
- Dental insurance

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Implementation Support Analyst - CARES

Cinnovx
Folsom, CA

Apply Now

Job Details

Full-time
$45 - $55 an hour

Qualifications

Software issue identification
Report writing
Triage
Incident Escalation
Escalation handling
Child welfare

Full Job Description

CARES (Child Welfare Case Management System) is California's statewide system modernization initiative, replacing legacy child welfare systems across all 58 counties. As an Implementation Support Analyst embedded in Los Angeles County, you will serve as a first-line resource for county social workers during go-live, triaging and resolving the issues that arise when users encounter a new system in a high-stakes operating environment. This role sits at the intersection of child welfare policy, system functionality, and end-user support. This is a full-time, fixed-term engagement anticipated to run approximately six (6) months, aligned with the Los Angeles County CARES go-live and stabilization period. Employment will conclude at the end of the engagement term unless extended by mutual agreement. Job Location: Los Angeles County, CA (on-site at DCFS district offices; remote work may apply between site visits)

About Cinnovx

Cinnovx stands for Continuous (C)-Innovation (innov)-Accelerated (x). We are passionate about delivering innovative and sustainable solutions to clients across the country with a simple goal: To make “THEM” successful. We are thinkers, strategists, and technologists who are passionate about building cultures of continuous innovation that sustain excellence in a world that never slows down. Our services are grounded in sustainable innovation and are geared towards self-sufficiency. We help our clients formulate a vision, realize it, and ensure that the investments they make today are always focused on tomorrow. Our culture differentiates us. Our core values of Growth, Team First, and Results define us.

Description

Key responsibilities

Serve as a point of contact for Los Angeles County social workers experiencing issues with the CARES system during implementation.
Triage and categorize issues reported by users — distinguishing between CARES system defects, user errors, and training gaps.
Log, track, and escalate confirmed system defects to the CWDS technical team using established ticketing and issue management protocols.
Deliver on-the-spot guidance and workflow coaching to social workers for issues classified as user-driven or training-related.
Identify patterns in reported issues and communicate trends to the CWDS implementation team to inform system fixes and training curriculum updates.
Conduct on-site support visits to Los Angeles County district offices to provide hands-on assistance to frontline staff.
Maintain detailed documentation of reported issues, resolutions, and user feedback for post-implementation review.
Collaborate with CWDS project leadership, county liaisons, and system vendor representatives to coordinate timely issue resolution.
Contribute to the development of quick-reference guides, FAQs, and job aids to support user adoption and reduce repeat support requests.

Required qualifications

Child welfare program knowledge: Solid understanding of California child welfare policy, program structure, and social worker workflows (e.g., referrals, investigations, case management, court documentation).
Case management system experience: Prior hands-on experience with child welfare case management systems (CWS/CMS, CCWIS-compliant systems, or comparable statewide platforms).
Issue triage and analytical skills: Demonstrated ability to quickly diagnose and classify system issues, distinguish defect types, and make sound routing decisions under pressure.
Communication skills: Ability to communicate technical findings clearly to non-technical end users, as well as summarize and escalate issues effectively to project leadership.
System implementation exposure: Prior experience supporting a government system implementation, go-live, or ERP/case management rollout in a support or analyst capacity.
Documentation: Proficiency in documenting issues, writing clear summaries, and maintaining issue logs in a structured format.
Travel availability: Ability to travel to Los Angeles County district offices as required throughout the engagement period.

Preferred qualifications

Direct experience with CARES or familiarity with the CARES system modernization initiative.
Prior work experience at or with Los Angeles County DCFS or a California county child welfare agency.
Background as a social worker, eligibility worker, or program specialist in a California county child welfare or social services department.
Experience with help desk ticketing systems (e.g., ServiceNow, Jira, Zendesk) and issue management workflows.
Bilingual in Spanish — preferred given LA County's service population.
Bachelor's degree in Social Work, Public Administration, Information Systems, or a related field.

Note: This position is contingent upon contract award. We are pursuing a contract and anticipates a need for this role. Qualified candidates who express interest will be contacted upon award confirmation

Employment Fraud Warning

Cinnovx will never ask job applicants or employees to pay any fees, costs, or expenses as part of our recruitment, hiring, or employment process. We do not charge for job applications or interviews, background checks or drug screenings, training materials or equipment, or any other recruitment-related services. All official job communications will come from verified Cinnovx email addresses ending in @cinnovx.com. Our recruiters will never request payment or personal financial information during any stage of the hiring process. If you encounter suspected fraud, please report suspicious recruitment activities claiming to represent Cinnovx to [email protected] and to local authorities. Remember: Legitimate employers pay you, not the other way around.

Salary

$45 - $55 per hour

Apply Now

Refine Your Search

technical support representative jobs in roseville, ca

Implementation Support Analyst - CARES

B2B Outside Sales Representative-Healthcare

Specialist II, Neurosurgery

Branch 2 and 3 Licensed Outside Sales Representatives

Simulation Engineer I - Digital Media Services

Switching Software Customer Engineering Escalations

Field Clinical Representative - Sacramento, CA

Region Online Sales Manager (Roseville)

Client Coordinator

Customer Service Rep - Shower Dept

Inside Sales Representative

Client Manager I

Sales Development Program Sales Associate

BUSINESS DEVELOPMENT REPRESENTATIVE - San Jose, CA

Strategic Account Rep I

Assistant Account Manager, Commercial Lines

Business Development Systems Manager

Inside Sales Representative

Client Service Manager, Employee Benefits

Representative - Outside Sales

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