Guest Services Agent
Stonebridge —New York, NY
- $19 - $20 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent- Night Audtior Relief
Stonebridge —New York, NY
- $20 - $22 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Guest Services Agent
Hotel 57 —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
Courtyard by Marriott New York Manhattan/Midtown East —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
11d
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent
Resorts World New York —Jamaica, NY
- $31.48 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- English
Quick Apply
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Front Desk Agent
Cipriani USA Inc —New York, NY
- $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
FRONT DESK AGENT
SPRINGHILL SUITES CARLE PLACE —Carle Place, NY
- $17 - $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Guest Service Agent
Genting New York LLC —Jamaica, NY
- $31.48 - $35.41 an hour
- Full-time
- Basic math
- English
- High school diploma or GED
Quick Apply
6d
Front Desk Supervisor
Courtyard by Marriott Westbury Long Island —Westbury, NY
- $20 - $21 an hour
- Full-time
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
The Lombardy Hotel —New York, NY
- $30 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
FRONT DESK AGENT
HOMEWOOD SUITES CARLE PLACE —Carle Place, NY
- $17 - $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
The Michelangelo Hotel —New York, NY
- $28 - $31 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
14d
Guest Service Agent - The Fifth Avenue Hotel
The Fifth Avenue Hotel —New York, NY
- Up to $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
Front Desk Associate
Massage Envy —New Hyde Park, NY
- $18 - $23 an hour
- Full-time
- High school diploma or GED
- Clinic
- Math
- Wellness program
- Flexible schedule
Quick Apply
Guest Service Agent - Hampton Inn & Suites Rockville Centre
Hilton —Rockville Centre, NY
- $20.75 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
10d
Lifestyle Front Desk Agent
Marriott International, Inc —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
10d
Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Office Agent
The Beekman —New York, NY
- $32.86 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills

I want to receive the latest job alert for guest service agent in roslyn heights ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near roslyn heights ny

Guest Services Agent

Stonebridge -
New York, NY

Quick Apply

Job Details

Full-time
$19 - $20 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer records maintenance
Customer communication
Cash amount verification
Hotel policy compliance
Property management tools
Financial transaction processing
Cash register operations
Financial record maintenance
Computer skills
Bookkeeping
Customer service problem-solving
Office record organization

Full Job Description

City, State:

New York, New York

Title: Guest Service Agent

Location: Manhattan, NY

FLSA: Non-Exempt

Status: Full-time

Reports to: Front Office Manager

Pay Range: $19-$20

Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Essential Functions and Duties:

Greet, register, and assign rooms to guests upon their arrival.

Verify guest credit and establish payment methods for accommodation.

Keep accurate records of room availability and guest accounts using property management systems.

Compute bills, collect payments, and make change for guests.

Perform basic bookkeeping tasks, such as balancing cash accounts.

Issue room keys and provide necessary instructions to bell attendants.

Review accounts and charges with guests during the check-out process.

Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.

Transmit and receive guest messages using telephones or switchboards.

Coordinate with housekeeping and maintenance staff to address guest-reported issues.

Make and confirm reservations for guests.

Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

Previous experience in a hotel front desk or guest service role preferred.

Strong customer service and communication skills to interact effectively with guests and staff.

Proficiency in using property management systems and basic office software (e.g., Word, Excel).

Ability to handle cash transactions and perform basic bookkeeping tasks.

Excellent problem-solving abilities to resolve guest issues efficiently.

Strong organizational skills with attention to detail in managing guest reservations and records.

Ability to work independently and follow established hotel policies and procedures.

Work Environment:

Primarily indoor work within the hotel’s front desk and lobby areas.

Requires standing and walking for long periods throughout the shift.

Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).

Flexible schedule required, including availability for evening, weekend, and holiday shifts.

Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-07-28

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Quick Apply

Refine Your Search

guest service agent jobs in roslyn heights ny

Guest Services Agent

Guest Service Agent- Night Audtior Relief

Guest Services Agent

Guest Services Agent

Guest Services Agent

Guest Service Agent

Guest Experience Agent

Front Desk Agent

FRONT DESK AGENT

Guest Service Agent

Front Desk Supervisor

Guest Services Agent

FRONT DESK AGENT

Front Desk Agent

Guest Service Agent - The Fifth Avenue Hotel

Front Desk Associate

Guest Service Agent - Hampton Inn & Suites Rockville Centre

Lifestyle Front Desk Agent

Guest Services Agent

Front Office Agent

I want to receive the latest job alert for guest service agent in roslyn heights ny

Related Searches

Explore jobs in more locations

City, State:

Job Seeker Tools

Employer Tools

Browse

Stay Connected