Top 14 Rivian Jobs in Roswell, Ga

Field Service Parts Advisor III
Rivian —Roswell, GA
- Weekends as needed
- Schematics
- Mid-level
- Forklift
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4d
Adventure Readiness Specialist
Rivian —Atlanta, GA
- Weekends as needed
- Schematics
- High school diploma or GED
- Ability to lift 50 pounds
- On-the-job training
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3d
Field Service Technician - Night Shift
Rivian —Roswell, GA
- Weekends as needed
- Clean driving record
- Schematics
- Computer literacy
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Field Service Technician - Night Shift - Mobile
Rivian —Atlanta, GA
- Weekends as needed
- Clean driving record
- Schematics
- Customer service
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Product Advisor IV - Atlanta Spaces
Rivian —Atlanta, GA
- Weekends as needed
- Hospitality
- Google Workspace
- Microsoft Excel
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8d
Inside Product Guide - Atlanta
Rivian —Atlanta, GA
- 8 hour shift
- Spanish
- Writing skills
- English
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Manager, Construction Safety
Rivian —Atlanta, GA
- Full-time
- Construction site
- 11+ years
- Bachelor's degree
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Assistant Manager, Inside Sales
Rivian —Atlanta, GA
- Weekends as needed
- Inventory management
- Mid-level
- Analysis skills
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Sr. Cybersecurity Engineer
Rivian —Atlanta, GA
- Full-time
- Hybrid work
- Azure
- 5 years
- DevOps
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Sr. Lead, Project Management, Production Facilities
Rivian —Atlanta, GA
- Full-time
- Hybrid work
- Civil engineering
- Construction site
- Scripting
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2d
Sr. Manager, Planning & Scheduling, Production Facilities
Rivian —Atlanta, GA
- Full-time
- Hybrid work
- Engineering
- Mentoring
- Senior level
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Insurance Agency Sales Leader
Rivian —Atlanta, GA
- $102,300 - $164,000 a year
- Full-time
- Finance
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
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Staff Cybersecurity Engineer, Identity Platform Engineering
Rivian —Atlanta, GA
- Full-time
- 8 years
- Continuous improvement
- Senior level
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ATS Business Support Manager
Caterpillar —Alpharetta, GA
Lead, coach, and develop a team supporting the ATS business and dealer network. Improve and maintain business processes, documentation, and operational tools.
$128,470 - $192,710 a year
2d
Fulfillment Manager-Electric Power
Caterpillar —Alpharetta, GA
Bachelor’s degree or higher in Supply Chain Management, Business Administration, or related field. Analytical Thinking: Working knowledge of techniques and…
$81,370 - $122,060 a year
9d

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Manager, Field Service
Rivian —Groveport, OH
Must possess a valid driver's license and clean driving record. Work in partnership with cross functional teams regularly on implementing and continuously…
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Adventure Readiness Specialist - Service
Rivian —Groveport, OH
Must be at least 21 years old and possess a valid driver’s license with no driving-related suspensions or revocation of Driver’s License (within a 3-5 year…
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Field Service Parts Advisor III

Rivian -
Roswell, GA

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Job Details

Full-time
4 days ago

Qualifications

Customer communication

Full Job Description

The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset.

Demonstrate and execute the warranty return process
Understand, explain, and execute the shipping process and how to package parts before final shipment
Understand what channel planning is, and understand how channel planning works
Understand, explain, and execute indirect purchasing through Coupa
Understand and explain KPI's and metrics and their significance
Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn
Comfortably communicates with technicians and leads to promote clear communication channels. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers
Identify and order the correct part needed for any repair
Source or look up and understand parts assemblies / subassemblies
Physically and systematically receive parts and/or allocate back orders
Physically and systematically BIN parts
Understand, execute and explain the Rivian BIN scheme
Identify damages, shortages, overages, incorrect parts, and no stock
Utilize and navigate the following programs and documentation - SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems
Demonstrate and execute daily counts and understand the intended use of the tool
Understand, execute and able to explain pre pulling parts for upcoming appointments.
Understands all pay types (Goodwill, Customer Pay, Internal, etc.) and use cases
The ability and willingness to learn and gain an understanding of Rivian's maintenance scheduling
Explain services and provide an exceptional customer experience
Utilize a forklift in required areas for transporting and organization of parts
The ability and willingness to learn about Rivian's safety requirements
List and explain the 5S stages and methodology
Provide exceptional service to all customers using Rivian Guiding Principles

Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms
Strong communication, organizational and time management skills.
Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions
Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment
Basic mathematic skills to prepare and transact estimates and payments
Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs)
Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
Minimum age of 21
Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
High School Diploma, GED, or other recognized high school equivalency credential preferred
2 – 3 years in a Customer Facing Service role, material handling / inventory management or equivalent. Experience in a Fast-Paced Environment or a equivalent combination of education and experience.

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Refine Your Search

rivian jobs in roswell, ga

Field Service Parts Advisor III

Adventure Readiness Specialist

Field Service Technician - Night Shift

Field Service Technician - Night Shift - Mobile

Product Advisor IV - Atlanta Spaces

Inside Product Guide - Atlanta

Manager, Construction Safety

Assistant Manager, Inside Sales

Sr. Cybersecurity Engineer

Sr. Lead, Project Management, Production Facilities

Sr. Manager, Planning & Scheduling, Production Facilities

Insurance Agency Sales Leader

Staff Cybersecurity Engineer, Identity Platform Engineering

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