Top 190 Support representative Jobs in Roswell, Nm

Eligibility Screening Services Representative- Onsite
Eastern New Mexico Medical Center —Roswell, NM
- Full-time
- Office
- High school diploma or GED
- In-person
Quick Apply
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —New Mexico
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Store Support
Home Depot —Roswell, NM
- Entry level
- Time management
Retail Merchandising Associate
Marshalls —Roswell, NM
- $13.50 - $14.00 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Benefits Representative
AMBA —Roswell, NM
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Retirement plan
Sales Representative, Inbound Remote
Liberty Mutual —Roswell, NM
- $45,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Organizational skills
- Paid training
- Health insurance
Membership Sales Representative
National Federation of Independent Business (NFIB) —Roswell, NM
- $80,000 - $200,000 a year
- Full-time
- Entry level
- Under 1 year
- Paid training
- Mileage reimbursement
Quick Apply
Human Resources Field Representative
AerSale —Roswell, NM
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee stock purchase plan
- Paid holidays
10d
Retail Merchandiser - Walmart
PRE-US —Roswell, NM
- $15 an hour
- Part-time
- 18 years or older
- Merchandising
- US work authorization
- Flexible schedule
Quick Apply
Crew Member
Little Caesars —Roswell, NM
- Weekends as needed
- Serving
- Basic math
- No experience needed
Quick Apply
Route Sales Representative
Frito-Lay North America —Roswell, NM
- Weekends as needed
- Merchandising
- Driver's License
- 21 years or older
- Health insurance
- Dental insurance
Retail Merchandiser - Roswell, NM
L&R Distributors —Roswell, NM
- $16 an hour
- Part-time
- Schematics
- Merchandising
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
SIU - Experienced Field Investigator - Part-Time
Command Investigations, LLC —Roswell, NM
- $30 an hour
- Overtime
- Bilingual
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Pretrial Services Officer1
New Mexico Courts —Roswell, NM
- $51,361.44 - $57,068.96 a year
- Overtime
- Pass drug screening
- No experience needed
- Mid-level
- Paid parental leave
- Paid holidays
Roswell, NM - Cheese DMC Operator ($20.88)
Leprino Foods —Roswell, NM
- $20.88 - $22.71 an hour
- Overtime
- 18 years or older
- Basic math
- Pass drug screening
- Profit sharing
- Tuition reimbursement
Pretrial Services Officer Leadworker
New Mexico Courts —Roswell, NM
- $31.65 - $35.17 an hour
- Overtime
- Management
- Addiction Medicine
- Pass drug screening
- Paid parental leave
- Paid holidays
Retail Merchandise Coordinator
Marshalls —Roswell, NM
- $14.50 - $15.00 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
Pretrial Program Manager
New Mexico Courts —Roswell, NM
- $37.59 - $39.97 an hour
- Overtime
- Pass drug screening
- HIPAA
- Office
- Paid parental leave
- Paid holidays
4d
Technical Sales Representative
General Airframe Support INC —Roswell, NM
- $18 an hour
- Full-time
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager
Little Caesars —Roswell, NM
- Weekends as needed
- Microsoft Word
- 18 years or older
- Mid-level
Quick Apply

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Eligibility Screening Services Representative- Onsite

Eastern New Mexico Medical Center -
Roswell, NM

Quick Apply

Job Details

Full-time

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Job Summary

The Schedule for this position is: Tues-Fri 11:30 a.m.–6 p.m, Saturday 8:00 a.m.–4:30 p.m.

The Eligibility Screening Services Representative serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to ensure a positive customer experience. This entry-level role requires excellent communication skills, attention to detail, and the ability to manage a variety of customer requests through multiple channels, including phone, email, and chat. The Representative works in a performance-driven environment, adhering to established service metrics and standards, while collaborating with other departments to ensure timely and effective resolution of customer concerns.

Essential Functions

Responds to customer inquiries through phone, email, chat, or other communication channels, providing accurate and timely information.
Clarifies and resolves customer issues by identifying their needs, determining root causes, and implementing effective solutions.
Escalates complex or unresolved issues to appropriate team members or departments, ensuring prompt follow-up and resolution.
Provides triage support for common issues related to platforms, applications, and back-office processes.
Documents all interactions accurately and thoroughly in the customer relationship management (CRM) system, ensuring detailed records of inquiries and resolutions.
Adheres to quality standards and key performance indicators (KPIs), including productivity, response times, and customer satisfaction ratings.
Delivers exceptional customer service by maintaining professionalism, patience, and a customer-focused attitude in all interactions.
Contributes to a team-oriented work environment by sharing insights, offering assistance, and collaborating effectively with peers and supervisors.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

H.S. Diploma or GED required
Associate Degree or some college coursework in a related field preferred
1-2 years of customer service experience required, preferably in a call center or help desk environment required
Familiarity with CRM software and customer service tools preferred

Knowledge, Skills and Abilities

Strong verbal and written communication skills, with the ability to clearly convey information and resolve customer concerns.
Proficient in using computer systems, including Microsoft Office Suite and CRM platforms.
Excellent problem-solving and critical-thinking abilities.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Detail-oriented with a strong focus on accuracy and quality.
Demonstrated ability to work independently and as part of a team.
Strong interpersonal skills and the ability to build rapport with customers and colleagues.

Quick Apply

Refine Your Search

support representative jobs in roswell, nm

Eligibility Screening Services Representative- Onsite

B2B Account Executive, Outside Sales

Store Support

Retail Merchandising Associate

Benefits Representative

Sales Representative, Inbound Remote

Membership Sales Representative

Human Resources Field Representative

Retail Merchandiser - Walmart

Crew Member

Route Sales Representative

Retail Merchandiser - Roswell, NM

SIU - Experienced Field Investigator - Part-Time

Pretrial Services Officer1

Roswell, NM - Cheese DMC Operator ($20.88)

Pretrial Services Officer Leadworker

Retail Merchandise Coordinator

Pretrial Program Manager

Technical Sales Representative

Assistant Manager

I want to receive the latest job alert for support representative in roswell, nm

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