Top 15 Technical support associate Jobs in Roswell Ga

Technical Support Associate
Georgia Tech —Atlanta, GA
- Up to $64,728 a year
- Full-time
- Background check
- Classroom
- Mid-level
9d
Technical Support & Shipping Associate
MyDoorView —Norcross, GA
- $60,000 - $65,000 a year
- Full-time
- Google Workspace
- Computer literacy
- Mid-level
Quick Apply
IT Service Desk Associate
Kennesaw State University —Kennesaw, GA
- $17.42 - $21.46 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Helpdesk Associate Tier 1
Ole Mexican Foods Inc —Norcross, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Mid-Level Service Desk Analyst, Technician
DMI —Atlanta, GA
- $60,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
Associate, Field Deployment Operations
RADAR —Atlanta, GA
- $75,000 - $100,000 a year
- Nights as needed
- Remote
- Mid-level
- Quality control
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
11d
Associate Technical Account Manager
Yardi Systems, Inc. —Atlanta, GA
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Finance
- Profit sharing
Mid-Level Deskside Support Specialist
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
IT Support Associate
GIRL SCOUTS OF GREATER ATLANTA INC —Mableton, GA
- $21.54 an hour
- Weekends as needed
- Background check
- Computer science
- Computer Science
Quick Apply
10d
Mid-Level Service Desk Liaisons (SDLs)
DMI —Atlanta, GA
- $90,375 - $112,969 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Training Associate
Privia Health —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- HIPAA
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Quick Apply
5d
Associate Field Services Technology Manager
Hilton —Atlanta, GA
- $67,500 - $95,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Travel
- Paid parental leave
- Employee stock purchase plan
5d
IT Senior Associate
Doeren Mayhew CPAs and Advisors —Duluth, GA
- Weekends as needed
- Mid-level
- 2 years
Quick Apply
Retail Sales Associate/Customer Service
Aruba Beach Tanning Studio's —Suwanee, GA
- $10 - $12 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
- Employee discount
Quick Apply

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Technical Support & Shipping Associate
MyDoorView —Norcross, GA
Document findings and coordinate with the technical team on next steps. Assist the technical support team with basic troubleshooting and diagnostics.
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You communicate clearly and professionally, explaining technical concepts to non-technical audiences and keeping customers informed throughout onboarding.
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Technical Support Associate

Georgia Tech -
Atlanta, GA

Apply Now

Job Details

Full-time
Up to $64,728 a year
9 days ago

Qualifications

Soldering
Component installation
Equipment installation
AV system installation
Following blueprint specifications

Full Job Description

About Us

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

The Administrative Services Center (ASC) is a deliverable of the AdminX initiative. The ASC partners with local and central units to provide efficient and consistent support for administrative operations across the Institute. The ASC will serve as the front door for all HR inquiries and transaction initiation.

Job Summary

Technical Support Associates provide assistance and troubleshooting for Information Technology systems, applications, and hardware. They respond to user inquiries, resolve technical issues, and ensure the smooth operation of Information Technology systems and services.

Responsibilities

Job Duty 1 -

Investigate and resolve entry level audio-visual problems in classrooms or conference rooms, to include wiring and signal distribution problems dealing with switching and/or routing and video resolution and/or scaling

Job Duty 2 -

Identify individual component failures and replace computer, audio, video or control system components

Job Duty 3 -

Install and maintain projectors, wiring, signal distribution amplifiers and audio or video switchers

Job Duty 4 -

Monitor customer requests, analyze, repair and document resolution details or escalate problems to the next level

Job Duty 5 -

Provide technical and training support to users

Job Duty 6 -

Provide basic computer and/or Mac support to users of classroom technology

Job Duty 7 -

Understand cable standards (e.g. EIA/TIA standard) and interpret cabling topologies

Job Duty 8 -

Monitor equipment-related activity and movement to support successful periodic inventory cycles

Job Duty 9 -

Coordinate installation of equipment for new or renovated classrooms or conference rooms

Job Duty 10 -

Perform other duties as assigned

Required Qualifications

Educational Requirements

Associate's Degree, Technical Diploma or equivalent combination of education and experience

Other Required Qualifications

Overnight travel required for project delivery; flexibility in on-site daily service delivery hours (due to client shift schedules, project requirements).

Required Experience

Two to three years of job related experience

Preferred Qualifications

Additional Preferred Qualifications

Certified Technology Specialist (CTS), Extron Audio Visual Associate (EAVA), or Crestron Certification

Preferred Educational Qualifications

Bachelor's Degree

Preferred Experience

Three years of job related experience

Knowledge, Skills, & Abilities

SKILLS

This job requires basic to intermediate knowledge in electronics and engineering support as related to audio/visual equipment and components; basic to intermediate skills in the installation of electronic equipment; preparing and reading printouts, drawings, and soldering techniques are required Effective Communication skills (verbal and written) are also required.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel

This position does not require security clearance.

Salary range: Up to $ 64,728.00

Atlanta, GA

T03

Background Check

Successful candidate must be able to pass a background check. Please visit https://usg.policystat.com/policy/19298143/latest/

Apply Now

Refine Your Search

technical support associate jobs in roswell ga

Technical Support Associate

Technical Support & Shipping Associate

IT Service Desk Associate

Helpdesk Associate Tier 1

Mid-Level Service Desk Analyst, Technician

Associate, Field Deployment Operations

Associate Technical Account Manager

Mid-Level Deskside Support Specialist

IT Support Associate

Mid-Level Service Desk Liaisons (SDLs)

Training Associate

Associate Field Services Technology Manager

IT Senior Associate

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