BE AN INTEGRAL PART OF THE R BANK-MORTGAGE TEAM
At R Bank, we believe banking is about more than just transactions - it’s about people, relationships, and community. We’re looking for a Mortgage Admin & Closing Specialist who provides excellent customer service to our customers as well as lenders. The Mortgage Admin & Closing Specialist assists in the shipping, booking, and funding of loans. This position also coordinates communication for loan closings between the borrower, R Bank, and third parties, and processes and delivers closing packages to the investors. Additional responsibilities include funding loans, verifying wire instructions with closing agents, and administrative duties within the department.
If you thrive in a fast-paced environment, enjoy working amongst your peers and teammates, and want to be part of a bank that values integrity and service, this is the role for you!
WHAT YOU’LL DO
- Emulate R Bank Core Values
- Help ensure loans are compliant with laws, regulations, and internal policies by consistently working loan exceptions; assist in monitoring mortgage exception reports to clear exceptions in a timely manner.
- Serve as the liaison between Mortgage and Loan Operations regarding handling insurance cancellation notices and sending final title policy to investors and loan ops when received.
- Review customer loan files for appropriate customer information as required by R Bank policy.
- Organize and scan loan files onto the Document Management System for review by the Mortgage Operations Manager; file original notes, titles, and recorded documents, and maintain Mortgage Operations file cabinets.
- Order and coordinate final draw packages, including obtaining all necessary signatures.
- Order and send modifications from attorneys as well as provide shipping label to borrower as needed.
- Order final surveys, when applicable, and obtain proof of insurance from borrower after final survey when necessary.
- Prepare payoffs for mortgage loans.
- Follow processes to ensure accuracy and legibility of all processed files.
- Complete required training, adhere to BSA/AML requirements and R Bank policy, and report any abnormal loan activity on high-risk customers.
- Facilitate mortgage and refinance loan closings to ensure all required documents are fully executed.
- Assist with post-closing check requests and document returns as needed.
- Process closing fee checks and prepare files for investor purchase and file closure, in addition to processing payoffs.
- Package and ship loans to title companies, investors, etc. as requested; assist in tracking mortgage loans from closing to investor purchase locks.
- Upload file information to MERS.
- Process purchase advice from the investors when applicable.
- Coordinate loan closings when necessary while still validating loan file compliance with set guidelines and regulations.
- Ensure timely delivery of complete executed documents to the post-closing department.
- Other duties as assigned.
WHAT YOU BRING TO THE TEAM
- High school graduate or equivalent required.
- Minimum of 12 months of experience including a general knowledge of loan funding.
- Minimum 12 months of mortgage funding experience required.
- Experience with Encompass preferred.
- Experience with TRID, 1-4 Family Residential, Escrow and HMDA.
- Ability to organize and manage multiple priorities while remaining extremely detail oriented.
- Ability to maintain composure under pressure.
- Ability to work efficiently and accurately in an atmosphere of frequent interruption.
- Strong communication skills.
- Ability to exhibit a professional, warm, friendly, approachable personal style to deal effectively with customers, vendors, and colleagues.
- Ability to read, understand, and carry out verbal and written instructions and to request clarification when needed.
- Proficient in arithmetic, bank practices and procedures, and departmental rules and regulations.
- Excellent typing and word processing skills. Ten-key calculator, typewriter, and keyboard skills. Familiarity with loan origination software, word processing, database management, and Internet-based software programs.
- Ability to pass background investigation and drug screen to the satisfaction of R Bank.
PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
WHY YOU’LL LOVE WORKING FOR R BANK
We’re a locally owned bank that puts relationships first. We invest in our employees, celebrating their successes, and providing opportunities to grow. At R Bank, you’re not just another team member - you’re part of a community that values your contributions and supports your career goals.
WHAT IS IT GOING TO TAKE
Candidates and team members will embrace and work within the core values of R Bank and possess the following qualities:
- Regularly takes Initiative, taking action without being prompted, showing drive and leadership. Seek opportunities, solve problems, and go the extra mile to make a positive impact.
- Responsive means more than just replying quickly; it’s about being attentive, engaged, and proactive. Exhibit the ability to sense what’s needed and act with purpose; ensure others feel heard and supported.
- Conscientious, thoughtful and aware that every action has equal and opposite reaction. Act with care, diligence, and strong sese of responsibility.
- Authentic Where values and actions are in alignment. Being genuine, transparent, and true to oneself and others. Foster an environment where honesty and integrity guide your actions and relationships.
- Fun Being fun does not mean being a comedian or jokester; it’s about letting your guard down and enjoying the work we’ve all been blessed to do together. Create Joy, connections, and positive in work and relationships. Celebrate wins, embrace creativity, and make space for laughter and camaraderie.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
BENEFITS FOR YOU
R Bank is committed to the success of our employees. We offer an attractive benefits package including Medical, Dental, Vision, Life, Disability, 401k, EAP, and the R Bank Leadership Council Gym Program. You can learn more about R Bank and our services at www.r.bank.
READY TO JOIN US
If this sounds like the opportunity you’ve been waiting for, apply now by visiting https://www.r.bank/career-opportunities . Let’s build relationships, grow communities, and make an impact together!
R Bank is subject to Executive Order 11246 and to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA). It is the policy of R Bank to provide equal employment opportunity to all qualified applicants for employment without regard to race, color, religion, national origin, sex, age, veteran status, or disability.
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Experience with TRID, 1 - 4 Family Residential, Escrow and HMDA.
Education:
- High school or equivalent (Required)
Experience:
- Mortgage loan funding: 1 year (Required)
Ability to Commute:
- Round Rock, TX 78665 (Required)
Ability to Relocate:
- Round Rock, TX 78665: Relocate before starting work (Required)
Work Location: In person
