Top 7540 Customer experience manager Jobs in Rowlett, Tx

Office Manager
Bailey's Medical Equipment & Pharmacy —Rowlett, TX
- $50,000 - $55,000 a year
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
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6d
Assistant General Manager
Aba —Dallas, TX
- $70,000 - $90,000 a year
- Weekends as needed
- Sales
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Regional Manager
Quality Labor Management, LLC (QLM) —Dallas, TX
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Background check
- Management
- 5 years
- Health insurance
- Dental insurance
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Program Manager - Electronics Manufacturing Services
AQS, Inc —Garland, TX
- $70,000 - $130,000 a year
- 8 hour shift
- 5 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
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Strategic Relationship Manager
Altametrics —Dallas, TX
- $70,000 - $90,000 a year
- Full-time
- Up to 50% travel
- Inventory management
- Restaurant management
- Health insurance
- Dental insurance
Retail Operations Manager
Advantage Solutions —Dallas, TX
- $67,200 - $84,000 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Management
- Health insurance
- Dental insurance
CLIENT EXPERIENCE MANAGER - REMOTE
Foodworks —Dallas, TX
- $75,000 - $80,000 a year
- Full-time
- Remote
- Background check
- Customer service
- Mid-level
- Commuter assistance
- Paid holidays
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Team Manager Developmental
Sam's Club —Dallas, TX
- $70,000 - $95,000 a year
- High school
- Military
- Merchandising
- Paid jury duty
- Disability insurance
Love Promise Customer Experience Manager (DFW Zone)
Subaru of America —Dallas, TX
- $94,800 - $125,000 a year
- Full-time
- Microsoft Excel
- 6 years
- Analysis skills
- Profit sharing
- Health insurance
Manager, Benefit Operations Testing & QA
SmithRx —Plano, TX
- Overtime
- Remote
- Bachelor's degree
- Continuous improvement
- Mentoring
- Commuter assistance
- Paid parental leave
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Senior Customer Success Manager (Remote - TX)
Nodes & Links —Dallas, TX
- $140,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Construction experience
- Senior level
- Health insurance
- 401(k)
Community Manager
Windsor Communities —Plano, TX
- $36.51 - $45.63 an hour
- Full-time
- Mid-level
- Mentoring
- 2 years
- Paid parental leave
- Paid holidays
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Senior Manager, Customer Support (Customer Experience & Support Operations)
Aurora Innovation —Dallas, TX
- $162,000 - $287,000 a year
- Weekends as needed
- Hybrid work
- Office
- Recruiting
- Organizational skills
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1d
Customer Onboarding Manager
Tipalti —Plano, TX
- $88,000 - $121,000 a year
- Email
- Mid-level
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
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Supervisor, Beckett Customer Care
Collectors —Plano, TX
- $67,535 - $79,453 a year
- Email
- Hybrid work
- 5 years
- Mid-level
- Office
- Commuter assistance
- Paid holidays
Resident Manager I
Windsor Communities —Plano, TX
- $28.00 - $38.03 an hour
- Weekends as needed
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
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Customer Success Manager
Enseo, LLC —Plano, TX
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- 3 years
- US work authorization
Quick Apply
Customer Experience Manager at Thousand Oaks
Billingsley Company —The Colony, TX
- Weekends as needed
- Inventory management
- Writing skills
- Mid-level
Quick Apply
Operations Manager (Non-Complex)
Walmart —Sachse, TX
- $65,000 - $100,000 a year
- High school
- Sales
- Bachelor of Science
- Paid jury duty
- Disability insurance
6d
Customer Success Manager
LeadsOnline —Plano, TX
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Product management
Quick Apply

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Office Manager

Bailey's Medical Equipment & Pharmacy -
Rowlett, TX

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
6 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Paid sick time

Qualifications

Customer communication
Computer literacy

Full Job Description

Now Hiring!

Job Title: Office Manager

Location: Rowlett, TX
Reports To: President of Internal Operations
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (on-call availability as needed)

Position Summary

The Office Lead is responsible for the overall operation of the office, including the custody and maintenance of patient account records, sales reports, and the supervision and training of accounts receivable and customer service personnel. This role serves as a key liaison between staff and leadership and ensures efficient office operations, compliance with company policies, and high-quality customer service.

Key Responsibilities

● Oversee and manage general office procedures and policies

● Evaluate and improve workflow, including paper flow and processing for customer service and accounts receivable/billing

● Supervise accounts receivable billing staff and customer service personnel, including a supervisor if designated

● Ensure personnel policies are established, implemented, and followed

● Interview, recommend for hire, and oversee onboarding, orientation, and training of clerical staff

● Initiate disciplinary actions when necessary and consult with HR regarding reprimands or terminations

● Establish priorities, delegate work, and follow up to ensure timely completion of tasks

● Obtain, review, and verify billing information for accuracy and completeness; oversee claims submission

● Manage computer input, summaries, monthly reports, and month-end processing

● Communicate with patients, referral sources, and insurance agencies to resolve billing or reimbursement issues

● Conduct routine employee evaluations and maintain personnel files

● Serve as a liaison between staff and management

● Ensure clerical staff compliance with company policies and procedures

● Assist accounts receivable and customer service personnel as needed

● Prepare regular and special reports as requested

● Establish and maintain quality standards for office personnel

● Perform additional duties as assigned by the General Manager

Qualifications
● Mandatory: 4 Year college degree or 10+ years of medical billing

● Graduation from an accredited high school with emphasis on business courses. Business school certificate preferable.

● Previous experience in office management, healthcare administration, or a related field preferred

● Two years experience in general accounting functions of a medical or home health care office.

● Thorough knowledge of office records development, maintenance and control.

● Basic computer skills and knowledge.

● Knowledge of Medicare, Medicaid, and private insurance requirements and procedures.

● Ability to develop, organize, and coordinate paperwork flow.

● Ability to communicate clearly, both orally and in writing and to work effectively with a wide range of people, including referral sources, patients/clients, service agencies, co-workers, and management

● Strong leadership, organizational, and communication skills

● Knowledge of accounts receivable, billing processes, and insurance reimbursement

● Ability to manage multiple priorities in a fast-paced environment

● Proficiency with office systems, reporting, and computer-based workflows

Compensation & Benefits

● Base Salary: $50,000-$55,000 per year

● Paid Time Off:
○ 10 days of paid vacation after 120 days
○ 5 days of paid sick leave after 120 days

● Bonuses: Eligible for manager bonuses based on department performance

● Insurance & Benefits:
○ Health insurance after 90 days (company pays 75% of employee premium)
○ Life insurance ($50,000) after 120 days
○ Disability insurance after 120 days

● Retirement: 401(k) eligibility after 1 year with 3% company contribution

● Additional Incentives: Cash savings program (percentage varies based on performance)

Why Join Us?

Bailey’s Medical Equipment and Supplies is a family-owned company dedicated to providing home care patients and clients with high-quality healthcare equipment and services. We specialize in durable medical equipment, respiratory equipment services, and rehabilitation technology. In addition, Bailey’s Pharmacy—also family-owned—is committed to delivering compassionate, patient-centered care to every individual we serve.

Our organizations proudly support Assisted Living Facilities, Group Homes, individual patients, and contract facilities. By joining our team, you become part of a growing, values-driven company that prioritizes compassion, operational excellence, and long-term stability. We offer a supportive leadership environment, opportunities for professional growth, and the chance to make a meaningful impact in the communities we serve.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in rowlett, tx

Office Manager

Assistant General Manager

Regional Manager

Program Manager - Electronics Manufacturing Services

Strategic Relationship Manager

Retail Operations Manager

CLIENT EXPERIENCE MANAGER - REMOTE

Team Manager Developmental

Love Promise Customer Experience Manager (DFW Zone)

Manager, Benefit Operations Testing & QA

Senior Customer Success Manager (Remote - TX)

Community Manager

Senior Manager, Customer Support (Customer Experience & Support Operations)

Customer Onboarding Manager

Supervisor, Beckett Customer Care

Resident Manager I

Customer Success Manager

Customer Experience Manager at Thousand Oaks

Operations Manager (Non-Complex)

Customer Success Manager

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