Top 149 Grocery manager Jobs in Roxbury, Ma

Customer Service Manager
Stop & Shop —Somerville, MA
- $64,800 - $97,200 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Grocery Team Leader (Department Manager)
Whole Foods Market —Newtonville, MA
- $23.60 - $42.50 an hour
- 8 hour shift
- Merchandising
- Ability to lift 50 pounds
- Math
- Store discount
- Paid time off
Grocery Associate Team Leader (Assistant Department Manager)
Whole Foods Market —Cambridge, MA
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory control
- Merchandising
- Mid-level
- Store discount
- Paid time off
3d
Regional Asset Protection and Safety Manager, Worldwide Grocery Stores, Retail Asset Protection Department
Amazon.com Services LLC —Boston, MA
- $74,300 - $130,100 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- AD&D insurance
- Health insurance
Customer Service & E-Commerce Supervisor - Part Time
Whole Foods Market —Charlestown, MA
- $17.50 - $30.20 an hour
- 8 hour shift
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Store discount
- Paid time off
Deli/Seafood- Assistant Manager
Roche Bros. Supermarkets —Medfield, MA
- $19.40 - $25.20 an hour
- Full-time
- 18 years or older
- Sales
- ServSafe
Front Desk Lead Host/ Assistant Manager
Miniluxe Inc —Wellesley, MA
- $18 - $22 an hour
- Full-time
- Hospitality
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Assistant Store Manager
Roche Bros. Supermarkets —Westwood, MA
- $64,028 - $83,225 a year
- Full-time
- ServSafe
- Merchandising
- English
Bakery Manager
Roche Bros. Supermarkets —Medfield, MA
- $24.30 - $31.60 an hour
- Full-time
- 18 years or older
- ServSafe
- Merchandising
Retail Supervisor
Savenor's Butchery —Cambridge, MA
- $52,000 - $60,000 a year
- Full-time
- Merchandising
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Restaurant Manager
Soup Zen Hot Pot (Burlington) —Burlington, MA
- $63,000 - $73,000 a year
- Full-time
- Background check
- ServSafe
- Merchandising
- Paid training
- Paid time off
Quick Apply
Kitchen Manager
Pemberton Farms Marketplace —Cambridge, MA
- $60,000 - $70,000 a year
- 8 hour shift
- Hospitality
- Culinary experience
- ServSafe
- Paid training
- Health insurance
Quick Apply
Sr. Manager, Sales Planning
Home Market Foods —Norwood, MA
- $150,000 - $180,000 a year
- Hybrid work
- Marketing
- 5 years
- Office
- Relocation assistance
- Health insurance
Quick Apply
Bakery- Assistant Manager
Roche Bros. Supermarkets —Easton, MA
- $19.40 - $25.20 an hour
- Full-time
- 18 years or older
- ServSafe
- Merchandising
Evening Assistant Produce/Store Manager
Wilson Farm Inc —Lexington, MA
- $24 - $29 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Regional Store Manager
Vicente’s Supermarket —Roxbury, MA
- $90,000 - $110,000 a year
- Spanish
- Customer service
- Merchandising
Quick Apply
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market —Melrose, MA
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
3d
Customer Manager, Distributors & Grocery
trü frü —Boston, MA
- Remote
- Mid-level
- Microsoft Office
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Produce Associate Team Leader (Assistant Department Manager)
Whole Foods Market —Boston, MA
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory control
- Merchandising
- Mid-level
- Store discount
- Paid time off
3d
Specialty Associate Team Leader (Beer, Wine, Cheese & Chocolate Assistant Department Manager)
Whole Foods Market —Cambridge, MA
- $20.05 - $35.00 an hour
- 8 hour shift
- 18 years or older
- Inventory management
- Merchandising
- Store discount
- Paid time off

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Customer Service Manager

Stop & Shop -
Somerville, MA

Apply Now

Job Details

Full-time
$64,800 - $97,200 a year

Qualifications

Customer communication
Team leadership

Full Job Description

Category/Area of Expertise: Retail Operations
Job Requisition: 506744
Address: USA-MA-Somerville-105 Alewife Brook Parkway
Store Code: Human Resources Brands (5148908)

Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.

Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.

We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!

As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.

What we ask of you:
• Department Management: • Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office• Ensure departments meet or exceed sales and profit targets • Maintain high standards of sanitation and safety, ensuring compliance with all regulations • Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department • People Development and Diversity: • Direct, oversee, and evaluate the training completion of all Customer Service department team members • Monitor and evaluate associate performance and ensure associates have development plans to support professional growth• Foster a culture of diversity and inclusion within the team • Engage and retain associates by fostering a positive work environment • Labor Relations: • Manage labor relations to ensure compliance with company policies and labor laws • Address and resolve employee issues and grievances in a timely and effective manner • Customer Service Excellence: • Cultivate a culture of excellence in customer service, providing best-in-class service • Ensure customers experience a well-stocked store with the freshest product offerings• Support team members in their training to consistently deliver exceptional customer service • Operational Efficiency: • Monitor and analyze key performance metrics related to customer service and sales• Identify opportunities for process optimization and implement solutions to enhance operational performance• Manage departmental budgets, expenses, and financial targets to achieve profitability goals • Compliance and Safety: • Ensure all departments comply with company policies and regulatory requirements • Conduct regular safety audits and training sessions • Maintain a clean and safe working environment for all associates • Community Engagement: • Actively engage with the local community to understand their needs• Develop and maintain positive relationships with community organizations, schools, and other stakeholders• Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
• 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office• Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience• Highly motivated, results-oriented, and a self-starter with a proven track record of success• Strong ability to influence and communicate effectively across different functions• Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals• Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders• High level of customer service skills, with a genuine passion for exceeding customer expectations• Creative and strategic thinking abilities to drive innovation and continuous improvement• Effective organizational and time management skills to ensure efficient operations• Ability to work flexible hours, including weekends and holidays
What we bring to the table:
• Culture committed to celebrating diverse backgrounds and experiences• Comprehensive benefits• Opportunities for professional development and career growth• Associate discounts• Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.

The salary range for this position is $64,800-$97,200

Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

Apply Now

Refine Your Search

grocery manager jobs in roxbury, ma

Customer Service Manager

Grocery Team Leader (Department Manager)

Grocery Associate Team Leader (Assistant Department Manager)

Regional Asset Protection and Safety Manager, Worldwide Grocery Stores, Retail Asset Protection Department

Customer Service & E-Commerce Supervisor - Part Time

Deli/Seafood- Assistant Manager

Front Desk Lead Host/ Assistant Manager

Assistant Store Manager

Bakery Manager

Retail Supervisor

Restaurant Manager

Kitchen Manager

Sr. Manager, Sales Planning

Bakery- Assistant Manager

Evening Assistant Produce/Store Manager

Regional Store Manager

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Customer Manager, Distributors & Grocery

Produce Associate Team Leader (Assistant Department Manager)

Specialty Associate Team Leader (Beer, Wine, Cheese & Chocolate Assistant Department Manager)

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