Top 154 customer service representative Jobs in roy, ut

Lead Customer Service Advisor
The Pep Boys Manny Moe & Jack of California —Ogden, UT
- $11 - $18 an hour
- Weekends as needed
- Sales
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Roy, UT
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
CUSTOMER SERVICE
Kirk Baldwin-Farmers Insurance Agency —Ogden, UT
- $16 - $20 an hour
- Part-time
- Hybrid work
- Office
- Financial services
- Typing
- Paid time off
- Opportunities for advancement
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Part Time Patient Customer Service Representative
R1 RCM, Inc. —Layton, UT
- $16.12 - $23.21 an hour
- Part-time
- Hospital
- Urgent Care
- High school diploma or GED
Client Services Agent
ACUMEN LLC —Ogden, UT
- $19 - $20 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Customer Care Specialist
Serenity Mental Health Centers —Layton, UT
- $23 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- Mentoring
- Paid training
- Paid holidays
Quick Apply
2d
Customer Service & Scheduling Coordinator (Full-Time)
UTAH MECHANICAL SYSTEMS LLC —Ogden, UT
- $16 - $24 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Dental insurance
Customer Service Associate
Savers/Value Village —Ogden, UT
- Part-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate I
Family Dollar —Ogden, UT
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Representative
AlphaGraphics - Layton —Layton, UT
- $17 - $20 an hour
- Full-time
- Marketing
- Computer literacy
- Mid-level
Quick Apply
Customer Service / Sales Representative
Holley Performance —Ogden, UT
- $17 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Paid holidays
- Disability insurance
Quick Apply
Customer Service/Sales
Home Depot —Riverdale, UT
- Entry level
Customer Service Representative
U-Haul —Sunset, UT
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
5d
Customer Service Representative
Motion Industries (MOT) —Ogden, UT
- Full-time
- Sales
- Computer literacy
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Mina Garner - State Farm Agent —Ogden, UT
- $15 - $17 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Customer Service Manager
Vinx Pest Control —Ogden, UT
- $50,000 - $70,000 a year
- 8 hour shift
- Office
- Conflict management
- In-person
- Paid time off
Quick Apply
Office Assistant & Customer Care Specialist
Nook-n-Kranny Home Services —Ogden, UT
- From $15 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
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Customer Success Manager
Kadince —Ogden, UT
- $65,000 - $80,000 a year
- Full-time
- Remote
- High school
- Mid-level
- 1 year
- Disability insurance
- Health insurance
Quick Apply
Customer Service Rep
Domino's Roy —Roy, UT
- Part-time
- Maintenance
- Office
- Quick service & fast food restaurant
Quick Apply
Client Support Specialist II
Bank of Utah —Ogden, UT
- $21.55 - $25.00 an hour
- Monday to Friday
- Microsoft Word
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
6d

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Lead Customer Service Advisor

The Pep Boys Manny Moe & Jack of California -
Ogden, UT

Quick Apply

Job Details

$11 - $18 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Position Summary

The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the service center. In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled hours and acting as the primary on-site leader when management is not present.

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center operations, mentors team members, and ensures standards of safety, compliance, and customer satisfaction are consistently met. The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours.

Duties & Responsibilities

Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
Serve as a subject matter expert on products, services, systems, and shop procedures, providing accurate recommendations, technical explanations, and guidance to customers and team members.
Act as a key holder for the service center, responsible for opening and closing the store as scheduled, completing all required operational, cash-handling, and security procedures.
Serve as the primary point of contact and leader on duty when the Service Center Manager is not present, ensuring smooth daily operations, issue resolution, and adherence to company policies.
Mentor, train, and onboard Customer Service Advisors, sharing best practices in communication, service recommendations, and sales techniques to support team performance.
Support management by assisting with interviewing and evaluating candidates and providing ongoing feedback to support team development.
Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention.
Promote a safe, compliant, and team-oriented work environment by modeling and enforcing safety standards, effective communication, and collaboration during all assigned shifts.
Other duties as assigned.

Knowledge, Skills, and Abilities

High school diploma or equivalent required.
Three to five (3-5) years of service industry experience.
Valid Driver's License.
In-depth knowledge of automotive service, maintenance and parts.
Strong understanding of service center operations, safety standards and customer service best-practices.
Advanced communication and customer service skills, with proven ability to influence and resolve complex situations.
Strong mentoring, coaching, and training skills.
Conflict resolution and problem-solving skills.
Ability to handle escalated customer issues with professionalism and confidence.
Ability to coach and guide less-experienced team members while maintaining personal workload.
Ability to identify process improvements and contribute to service center performance goals.
Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.

Benefits

Medical, dental, and vision benefits
Life insurance
Short Term Disability
Supplemental benefits
401(k) with company match
PTO and holiday pay
On-demand pay partner (DailyPay)
Reduced benefits available for part-time team members

Pay Range

$11.00 to $18.00 per hour based on experience
Sales commission
Flat Rate on labor hours produced

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Refine Your Search

customer service representative jobs in roy, ut

Lead Customer Service Advisor

Customer Service Associate I

CUSTOMER SERVICE

Part Time Patient Customer Service Representative

Client Services Agent

Customer Care Specialist

Customer Service & Scheduling Coordinator (Full-Time)

Customer Service Associate

Customer Service Associate I

Customer Service Representative

Customer Service / Sales Representative

Customer Service/Sales

Customer Service Representative

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Manager

Office Assistant & Customer Care Specialist

Customer Success Manager

Customer Service Rep

Client Support Specialist II

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