Top 44 Customer success manager Jobs in Royal Oak Mi

Client Manager, Customer Success
J.D. Power —Troy, MI
- $136,000 - $144,000 a year
- Email
- Remote
- Public speaking
- Mid-level
- 3 years
Customer Success Manager
SCIOMETRIX INC —Royal Oak, MI
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Success Manager
RogueHire —Plymouth, MI
- $70,000 - $95,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Opportunities for advancement
Customer Success Manager - Contract Renewals and Subscriptions
MCNAUGHTON-MCKAY ELECTRIC CO —Madison Heights, MI
- Full-time
- 5 years
- Mid-level
- Office
Quick Apply
Customer Success Manager
Cella Technologies Inc. —Rochester, MI
- Full-time
- Up to 50% travel
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Success Manager
Savance —Commerce, MI
- Email
- Google Workspace
- Analysis skills
- In-person
- Paid holidays
- Dental insurance
Customer Success Manager, Proactive Services
Atlas Copco Group —Auburn Hills, MI
- Remote
- Computer Science
- Up to 50% travel
- Engineering
- Paid parental leave
- Paid holidays
Customer Success Manager (senior profile)
A2MAC1 —Detroit, MI
- Full-time
- Hybrid work
- Google Workspace
- Computer Science
- English
- Paid holidays
- Disability insurance
Quick Apply
7d
Account Manager - State Farm Agent Team Member
Joe Vitale - State Farm Agent —Wyandotte, MI
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- Paid time off
Quick Apply
Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Accenture —Detroit, MI
- $68,300 - $126,100 a year
- Full-time
- Remote
- 5 years
- Presentation skills
- US work authorization
- Paid holidays
- Disability insurance
2d
Customer Success Manager - UiPath
Vkollab Technologies —Farmington, MI
- Full-time
- Oracle
- Analysis skills
- Machine learning
Quick Apply
Lead Customer Success Engineer
Dynatrace —Detroit, MI
- $116,000 - $145,000 a year
- Full-time
- Spanish
- Computer science
- Azure
- Employee stock purchase plan
- Health insurance
Account Manager (OTE $140,000/year USD), @CXT Software
CXT Software —Detroit, MI
- Full-time
- Remote
- Google Workspace
- Mid-level
- Contracts
- Paid holidays
- Health insurance
Enterprise Account Manager
PRECISON DYNAMICS —Detroit, MI
- Full-time
- Remote
- Up to 50% travel
- Bachelor's degree
- Product management
- Paid parental leave
- Paid holidays
Quick Apply
Account Manager - State Farm Agent Team Member
Cameron Barnes - State Farm Agent —Royal Oak, MI
- $60,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid holidays
- Health insurance
Quick Apply
Account Manager
Knight Watch Inc —Novi, MI
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Account Manager - State Farm Agent Team Member
george almaliky - State Farm Agent —Southfield, MI
- $45,000 - $90,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Dawn Pullis - State Farm Agent —Troy, MI
- $40,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- Paid time off
Quick Apply
Account Manager
Relevant Industrial LLC —Farmington Hills, MI
- Full-time
- 5 years
- Engineering
- Mid-level
- Profit sharing
- Health insurance
Account Manager - State Farm Agent Team Member
Samuel Cannonier - State Farm Agent —Pontiac, MI
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- No degree
- Health insurance
- 401(k)
Quick Apply

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customer success manager jobs near royal oak mi

Client Manager, Customer Success

J.D. Power -
Troy, MI

Apply Now

Job Details

Full-time
$136,000 - $144,000 a year

Qualifications

Customer communication
Presentation software
Data analysis software

Full Job Description

Job Description:

Title: Client Manager, Customer Success (P4)

Location: Remote – USA (Detroit, MI)

Reports to: Advisory Analytics -OEM Solutions

Vacancy : New vacancy

The Role:

As a Client Manager in the OEM Customer Success organization, you will act as a data analyst lead and trusted advisor for one of our clients, working with one of our most complex and valuable datasets. You will serve as a subject matter expert with JD Power’s proprietary U.S. Automotive Configuration data to create value at our clients and drive client retention. This role is part of a team of the world-class automotive analysts, offering opportunities to consult with industry leaders and support decisions impacting millions of dollars in OEM profitability.

This role will be heavily relied upon to enable business development growth through the creation of effective case studies highlighting the value that J.D. Power’s data and services deliver.

The Impact You Will Have in This Role:

This role offers significant exposure to all levels at our OEM clients, from working level to the C-Suite. As a key part of a high-performing and collaborative team, you will have control over your career growth with mentorship from leadership. You will be positioned to become a future leader within J.D. Power while helping shape the future of automotive analytics.

What You’ll Be Doing in This Role:

Data Analysis & Insights: Leverage intellectual curiosity and cutting-edge BI tools (i.e. Tableau, PowerBI, ThoughtSpot) to analyze industry trends and deliver impactful insights. Use significant Excel experience for data manipulation and repeatable analysis.
Client Management: Serve as the customer success analyst for our key clients, build trusted advisor relationships and ensure they can leverage J.D. Power's data to gain high-value insights. Proactively identify solutions to support the sales and business development organization.
Subject Matter Expertise: Generate in-depth analysis explaining changes in the U.S. automotive retail industry, acting as the subject matter expert on sales volume, pricing, incentives, and residual values.
Communication & Influence: Lead discussions with J.D. Power users at OEMs. Create effective case studies, thought leadership articles, and compelling presentations to highlight the value of J.D. Power’s data and services.

Qualifications of this Role:

3-6 years of experience in automotive retail sales or reporting roles, consulting, corporate strategy, finance, or analytics.
Experience working with Automotive OEM quality organizations, manufacturing, or logistics a plus.
Significant experience with Excel and PowerPoint is required.
Experience using BI and Analytics platforms like Palantir, Tableau, PowerBI, or ThoughtSpot is desirable.
Experience with executive-level presentations and public speaking.
General interest and understanding of trends in the automotive industry is desirable.

The Hiring Manager says:

JD Power thrives on delivering high quality insights and analysis that powers every OEM’s decision-making processes. This role offers a chance to get your hands dirty with complex automotive configuration data and the chance to drive decision making with our clients. This role is one of the best opportunities in the industry to gain expertise, exposure, and executive presence that will serve you throughout your career.

This position has a starting salary range of $136,000 – $144,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Company Mission

Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action.

Our Values

We POWER Our Customer's Success

We are Innovative, Collaborative and Grounded in Data

We Make Things Easy

We Get It Done

We Start with Trust & Prove it Everyday

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you require accommodations during the recruitment and selection process, please reach out to [email protected].

JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

Apply Now

Refine Your Search

customer success manager jobs in royal oak mi

Client Manager, Customer Success

Customer Success Manager

Customer Success Manager

Customer Success Manager - Contract Renewals and Subscriptions

Customer Success Manager

Customer Success Manager

Customer Success Manager, Proactive Services

Customer Success Manager (senior profile)

Account Manager - State Farm Agent Team Member

Udacity LearnVantage Mid-Market Account Success Management Associate Manager

Customer Success Manager - UiPath

Lead Customer Success Engineer

Account Manager (OTE $140,000/year USD), @CXT Software

Enterprise Account Manager

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