Top 15 Hotel front desk supervisor Jobs in Royal Oak Mi

Assistant General Manager
Marriott International, Inc —Detroit, MI
- $102,000 - $128,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
Front Desk Agent
Marriott International, Inc —Troy, MI
- $20.18 an hour
- Part-time
HOTEL ASSISTANT SHIFT MANAGER
Hollywood Casino at Greektown —Detroit, MI
- $51,000 - $55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Basic math
- Health insurance
- Paid time off
Front Desk Agent - Hotel Indigo Detroit
Hotel Indigo Detroir —Detroit, MI
- $16 - $17 an hour
- Online Application
- Microsoft Word
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Rooms Operations Manager
Marriott International, Inc —Detroit, MI
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
1d
Hotel Front Office Supervisor
Four Points by Sheraton —Novi, MI
- $18 - $20 an hour
- Weekends as needed
- English
- Mid-level
- Hotel
- Paid time off
- Employee discount
Quick Apply
6d
Adjunct Faculty - Hotel Manager
Henry Ford College —Dearborn, MI
- $51.81 - $58.53 an hour
- Classroom
- Mid-level
- Front desk
- Tuition reimbursement
- Paid time off
Front Desk Guest Services Agent
Comfort Inn of Utica —Utica, MI
- $16.00 - $17.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Spark by Hilton —Plymouth, MI
- Part-time
- Hotel
- High school diploma or GED
- Typing
Quick Apply
Front Desk Manager
Comfort Inn of Utica —Utica, MI
- $36,000 - $38,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Dental insurance
- 401(k)
Quick Apply
Front Office Manager
Spark by Hilton —Plymouth, MI
- Full-time
- Mid-level
- Hotel
- Math
Quick Apply
Night Audit ("Auditor/a de Turno Nocturno")
AC Detroit at the Bonstelle —Detroit, MI
- Part-time
- Computer literacy
- Writing skills
- Windows
Quick Apply
FRONT DESK
NORTHERN HOTELS GROUP, LLC —Taylor, MI
- $14.25 - $15.00 an hour
- Hotel
- Typing
- Entry level
Quick Apply
11d
Night Auditor
SHERATON DETROIT NOVI —Novi, MI
- Bar
- Computer literacy
- Basic math
- Disability insurance
- Health insurance
Quick Apply

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Guest Service Agent / Front Desk
Hyatt House Royal Oak / Birmingham, MI —Royal Oak, MI
As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members.
$16 - $18 an hour
Quick Apply
Front Desk Agent
Marriott International, Inc —Troy, MI
Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert…
$20.18 an hour

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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
Quick Apply
11d
Hotel Front Desk Supervisor - Courtyard Columbus OSU
Courtyard Columbus OSU —Columbus, OH
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs…
Quick Apply

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hotel front desk supervisor jobs near royal oak mi

Assistant General Manager

Marriott International, Inc -
Detroit, MI

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Job Details

Full-time
$102,000 - $128,000 a year

Qualifications

Hotel cost control
Cost management
Employee onboarding
Managing property management teams
Financial close processing
Safety data sheets (SDS)
Staff supervision
Hotel regulations compliance
Customer relationship building
Team supervision
Accounts receivable management
Sales
Employee grievance management
Property supervision
Hotel strategy implementation
Coaching
Staff scheduling
Branding consistency
Hotel quality control
Associate's degree in Business Administration
HR legal compliance
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Payroll management
Financial performance report preparation
Performance management
ROI
Quality control audit

Full Job Description

Additional Information
Job Number26074778
Job CategoryRooms & Guest Services Operations
Location333 E Jefferson Ave, Detroit, Michigan, United States, 48226
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $102,000-$128,000 annually
Bonus Eligible: Y

JOB SUMMARY

Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Assisting the Operational and Financial Management of the Property

Verifies that all brand standards are being maintained in each area of the property.

Verifies that all team members meet or exceed all brand requirements.

Manages the operation of the all property departments.

Promotes both Guarantee of Fair Treatment and Open Door policies.

Verifies that a viable key control program is in place.

Maintains current licenses and permits as prescribed by local, state and federal agencies.

Provides a safe working environment in compliance with OSHA/MSDS.

Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures and PAF's.

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Complies with all corporate accounting procedures.

Performs required annual Quality audit with GM and RD.

Supporting the Management and Development of Departmental Teams

Stays readily available/approachable for all employees.

Extends professionalism and courtesy to employees at all times.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists/teaches team managers scheduling (using Scheduling Tool) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations.

Sets clear performance expectations with the General Manager.

Assists team supervisors with constructive coaching and counseling.

Solicits feedback for continuous improvement.

Managing the Guest Experience

Extends professionalism and courtesy to guests at all times.

Motivates and encourages staff to solve guest and employee related concerns.

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them.

Conducting Human Resource Activities

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Takes proactive approaches when dealing with employee concerns.

Verifies that property hiring practices comply with I-9, and EEO requirements and strives for a culturally diverse work place.

Performs other duties as assigned and needed.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

hotel front desk supervisor jobs in royal oak mi

Assistant General Manager

Front Desk Agent

HOTEL ASSISTANT SHIFT MANAGER

Front Desk Agent - Hotel Indigo Detroit

Rooms Operations Manager

Hotel Front Office Supervisor

Adjunct Faculty - Hotel Manager

Front Desk Guest Services Agent

Front Desk Agent

Front Desk Manager

Front Office Manager

Night Audit ("Auditor/a de Turno Nocturno")

FRONT DESK

Night Auditor

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