Top 2 Hotel general manager Jobs in Rumford, Me

Hotel General Manager
Best Western Plus Rumford Falls —Rumford, ME
- $50,460.10 - $70,000.00 a year
- Full-time
- Hotel
- Supervising experience
- Budgeting
- Employee discount
Quick Apply
15h

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Hotel General Manager
Best Western Plus Rumford Falls —Rumford, ME
Oversee daily hotel operations, including front desk management, guest services, housekeeping, food and beverage, and maintenance to ensure smooth functioning.
$50,460.10 - $70,000.00 a year
Quick Apply
15h
Guest Service Manager
Omni Hotels & Resorts —Bretton Woods, NH
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone.
Quick Apply
9d

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General Manager- Cherry Valley Hotel
Schulte Hospitality Group —Newark, OH
Ensuring a safe and secure environment for all guests and associates. Maintaining relationships with contractors, vendor and suppliers.
$165,000 - $195,000 a year
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Hotel General Manager
Spark Hotels Corporate —Columbus, OH
The ideal candidate will possess a strong background in hospitality management with a proven track record of enhancing guest satisfaction and driving financial…
$89,000 - $99,000 a year
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Hotel General Manager

Best Western Plus Rumford Falls -
Rumford, ME

Quick Apply

Job Details

Full-time
$50,460.10 - $70,000.00 a year
15 hours ago

Benefits

Employee discount

Qualifications

Hotel cost control
Cash flow management
Financial planning
Phone communication
Financial reporting
In-person customer service
Financial analysis
Supervising experience
Property management systems (PMS)
Leading team collaboration initiatives
Profitability analysis
Telephone systems
Multi-line phone systems
Receptionist experience within hospitality industry
Financial performance measurement
Budgeting
Business operations
Yield management
Managing food service teams
Hotel operations budget management
Staffing management
Operations planning
Office phone management
Organizational budget management

Full Job Description

Job Summary

We are seeking an energetic and dynamic Hotel General Manager to lead our hospitality team with passion and precision. In this pivotal role, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences, operational excellence, and financial performance. Your leadership will drive team motivation, uphold service standards, and foster a welcoming environment that makes every guest feel valued. The ideal candidate is a seasoned hospitality professional with proven supervisory experience, excellent communication skills, and a deep understanding of hotel management systems. This role offers an exciting opportunity to shape the guest journey while managing the day-to-day functions of a vibrant hospitality property.

Duties

Oversee daily hotel operations, including front desk management, guest services, housekeeping, food and beverage, and maintenance to ensure smooth functioning.
Lead and supervise hospitality teams across departments, fostering a positive work environment that encourages teamwork and high performance.
Manage hospitality operations budgets, monitor revenue streams, control expenses, and implement strategies to maximize profitability.
Ensure compliance with hotel guest service standards and uphold exceptional customer service at all touchpoints.
Utilize property management systems (PMS) and hospitality reservation systems to optimize booking processes and guest data management.
Develop and implement policies for human resources functions such as staffing, training, performance evaluations, and conflict resolution.
Maintain strong guest relations by addressing concerns promptly and ensuring memorable experiences that encourage repeat visits.
Coordinate with departments on night audits, revenue management strategies, and financial operations to meet business objectives.
Monitor hotel safety protocols, oversee security procedures including CCTV surveillance, access control, and emergency responses.
Lead initiatives for continuous improvement in hospitality services by analyzing feedback and implementing best practices.

Requirements

Proven supervisory or managerial experience within the hospitality industry; prior hotel management experience preferred.
Strong leadership skills with the ability to manage diverse teams effectively across multiple departments.
Excellent communication skills in multiple languages; bilingual abilities are highly desirable for diverse guest interactions.
Deep knowledge of hotel management systems (PMS), property management software, and hospitality reservation platforms.
Demonstrated expertise in revenue management, budgeting, financial analysis, and operational planning.
Exceptional customer service skills with a focus on exceeding guest expectations and maintaining high service standards.
Experience overseeing night audits, front desk operations, human resources functions, and guest relations initiatives.
Ability to handle multi-line phone systems with professional phone etiquette while managing multiple priorities efficiently.
Knowledge of resort or large-scale hospitality environments is advantageous; multilingual capabilities are a plus.

Join us as our Hotel General Manager to lead with energy, inspire your team’s success, and create unforgettable experiences for every guest!

Pay: $50,460.10 - $70,000.00 per year

Benefits:

Employee discount

Work Location: In person

Quick Apply

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