Top 11 it support Jobs in ruston la

IT Help Desk - Part-Time
Technologix —Ruston, LA
- Part-time
- English
- US work authorization
- Communication skills
Quick Apply
Technical Support/Transfer Credit Analyst
Grambling State University —Grambling, LA
- $30,000 - $35,700 a year
- Online Application
- Mid-level
- University
- Bachelor's degree
- Disability insurance
- Health insurance
Field Services Specialist - Mississippi / Louisiana Area
NRT Technology Corp. —Louisiana
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)
Govcio LLC —United States
- $140,000 - $150,000 a year
- Full-time
- Remote
- 11+ years
- Bachelor's degree
- Mentoring
4d

Discover related jobs

Based on your search for it support jobs.

IT Help Desk - Part-Time
Technologix —Ruston, LA
You will answer queries on underlying technical issues and offer advice to solve them. Actively pursuing a degree in Cyber Engineering, CIS, or related field.
Quick Apply
Technical Support/Transfer Credit Analyst
Grambling State University —Grambling, LA
Batch and print all admissions letters for incoming students. Assist with training staff on entering transfer credits and processing transfer student…
$30,000 - $35,700 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
IT Service Desk Analyst | 1058008
Revel IT —Columbus, OH
1-3 years of experience in IT service desk, deskside support, or similar technical support environment, with regular independent troubleshooting and escalation…
Quick Apply
3d

Show more jobs in cities nearby

I want to receive the latest job alert for it support in ruston la

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near ruston la

IT Help Desk - Part-Time

Technologix -
Ruston, LA

Quick Apply

Job Details

Part-time

Qualifications

English
Customer support
Remote desktop tools
Technical Proficiency
Mobile devices

Full Job Description

Quarterly Part-Time in Ruston, LA - Entry Level

Open to current Louisiana Tech University students

Summary

We are looking for a qualified Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them.

An excellent Help Desk Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed.

Your goals will be to build value for clients that will help protect the company's character and business.

IT Help Desk – Part-Time Technician Responsibilities

Serve as a professional and competent point of contact for customers seeking technical assistance over the phone or via service ticket
Follow Technologix standard operating procedures (SOPs) during training and production phases of employment
Complete remote troubleshooting through diagnostic techniques and pertinent questions
Discover the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unsolved issues to the next level of support personnel
Provide detailed information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Pass on / escalate any client feedback or suggestions to the appropriate internal team
Identify and suggest possible improvements to procedures

IT Help Desk – Part-Time Technician Requirements

Actively pursuing a degree in Cyber Engineering, CIS, or related field
Some experience as a help desk technician or other customer support role
Tech savvy with working knowledge of office automation products, databases, and remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and solve basic technical issues
Proficiency in English
Excellent verbal and written communication skills
Customer-oriented and cool-tempered
Must be eligible to work in the US without sponsorship

Quick Apply

Refine Your Search

it support jobs in ruston la

IT Help Desk - Part-Time

Technical Support/Transfer Credit Analyst

Field Services Specialist - Mississippi / Louisiana Area

VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for it support in ruston la

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected