Top 30 Guest service agent Jobs in Rutherford, Ca

Night Auditor
Boardwalk IG Management LLC —Yountville, CA
- $23 - $25 an hour
- Overnight shift
- Word processing
- Windows
- Hotel
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1d
Guest Service Agent / Concierge
Senza —Napa, CA
- Up to $21 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
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Front Desk Agent
Sage Hospitality —Sonoma, CA
- $25.44 an hour
- Full-time
- No experience needed
- English
- High school diploma or GED
Part Time Front Office Agent
FAIRMONT —Sonoma, CA
- $27 an hour
- Part-time
- US work authorization
- Communication skills
- Entry level
- Health insurance
- 401(k) matching
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Hotel Front Desk Agent
Rancho Caymus Inn —Rutherford, CA
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
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Guest Service Agent
Santa Rosa Hampton Inn & Suites by Hilton —Santa Rosa, CA
- $19 - $21 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Front Desk Agent
Boardwalk IG Management LLC —Yountville, CA
- $21 - $23 an hour
- Weekends as needed
- Hotel
- Entry level
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Front Desk Guest Service Agent (part-time)
MacArthur Place Hotel & Spa —Sonoma, CA
- $22 an hour
- Part-time
- Conflict management
- Organizational skills
- Communication skills
- Opportunities for advancement
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Front Office - Front Desk Agent
TMR Operations, LLC —Napa, CA
- $20.50 an hour
- Weekends as needed
- Bilingual
- Organizational skills
- Communication skills
4d
Guest Services Agent
Calistoga Motor Lodge & Spa —Calistoga, CA
- Weekends as needed
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
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Front Desk Agent
The Lodge at Sonoma —Sonoma, CA
- Up to $24.21 an hour
- Online Application
- US work authorization
- Fair chance
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d
Leasing Coordinator
BARKER MANAGEMENT INCORPORATED —Santa Rosa, CA
- $26 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Paid sick time
9d
Night Auditor
North Block Yountville —Yountville, CA
- From $25 an hour
- Part-time
- English
- Hotel
- Computer skills
- Dental insurance
- 401(k)
Quick Apply
Guest Service Agent (Ranch Host)
Stanly Ranch —Napa, CA
- $23 an hour
- Full-time
- Residential
- Computer skills
- 1 year
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Hotel Front Desk Agent
Indian Springs Resort —Calistoga, CA
- $23 an hour
- Part-time
- Front desk
- In-person
- Guest services
Quick Apply
Front Dest Guest Service Agents (1 FT, 1 PT)
MacArthur Place —Sonoma, CA
- $22 - $23 an hour
- Part-time
- Computer literacy
- Cleaning
- Communication skills
- Employee discount
Quick Apply
Reservations Agent
Boardwalk IG Management LLC —Yountville, CA
- $18 - $20 an hour
- Merchandising
- Hotel
- High school diploma or GED
Quick Apply
11d
Itinerary Designer/Concierge
Solage —Calistoga, CA
- $25 an hour
- Full-time
- Mid-level
- Residential
- Communication skills
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Front Desk Supervisor
Santa Rosa Hampton Inn & Suites —Santa Rosa, CA
- $23 - $25 an hour
- Full-time
- Sales
- Mid-level
- Hotel
- Profit sharing
- Health insurance
Quick Apply
8d
Front Desk & At Your Service (AYS) Agent | Full Time
Carneros Resort and Spa —Napa, CA
- $21.99 - $22.00 an hour
- Weekends as needed
- High school diploma or GED
- Ability to sit for extended periods
- Computer skills
- Disability insurance
- Health insurance
Quick Apply

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guest service agent jobs near rutherford, ca

Night Auditor

Boardwalk IG Management LLC
Yountville, CA

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Job Details

Full-time
$23 - $25 an hour
1 day ago

Qualifications

Computer operation
Word processing
Spreadsheets
Client rapport building
Client inquiry handling
Answering guest questions
Windows
High school diploma or GED
Hotel emergency procedures
Data interpretation
Productivity software
Hotel and accommodations guest complaints handling
Customer service problem-solving

Full Job Description

NIGHT AUDITOR

Yountville, CA

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

JOB SUMMARY:

Night Auditor is responsible for providing the highest level of service possible in an efficient, courteous, and professional manner. Additionally, the Night Auditor is responsible for creating accounting and managerial reports and prepares for the next day’s business activities.

ESSENTIAL JOB RESPONSIBILITIES

Responsible for the front desk operation during the overnight shift (yypically 11pm-7am)
Handle and follow through on all guest requests daily from 11:00pm until 7:00am
Maintain a friendly and warm demeanor at all times.
Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks
Initiate and complete the End of Day process
Run all reports as required for Food and Beverage audit
Complete the Night Audit checklist for computer procedures daily
Balance the day's work (i.e movie revenue, telephone, postings, valet, laundry, server's, and desk agent's paperwork etc.)
Maintain cashiering responsibilities as per Front Office procedures
Maintain Front Office computer system operation according to hotel standards.
Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured
Follow safety and emergency procedures
Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.
Maintain radio contact with other associates during entire shift
Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates
Prepare and distribute the Daily Flash Report as needed.

REQUIRED QUALIFICATIONS

At least 1 year of progressive experience in a hotel or a related field required.
High School diploma or equivalent required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must be able to work independently and with minimal supervision.
Knowledge of Accounting Principles.
Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
Must be proficient in Windows operating systems, company approved spreadsheets and word processing.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be able to work in a self-managed environment.
Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
Must maintain composure and objectivity under pressure.

Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans)

https://www.theestateyountville.com/

Compensation details: 23-25 Hourly Wage

PI0d50dbda60a1-25404-41023408

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Refine Your Search

guest service agent jobs in rutherford, ca

Night Auditor

Guest Service Agent / Concierge

Front Desk Agent

Part Time Front Office Agent

Hotel Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Guest Service Agent (part-time)

Front Office - Front Desk Agent

Guest Services Agent

Front Desk Agent

Leasing Coordinator

Night Auditor

Guest Service Agent (Ranch Host)

Hotel Front Desk Agent

Front Dest Guest Service Agents (1 FT, 1 PT)

Reservations Agent

Itinerary Designer/Concierge

Front Desk Supervisor

Front Desk & At Your Service (AYS) Agent | Full Time

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