Top 1969 Customer service representative Jobs in Rye Ny

Order Entry Customer Service Representative
Rollease Acmeda —Stamford, CT
- $45,000 - $55,000 a year
- Microsoft Outlook
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Customer Operations Coordinator
LLoyd Staffing —Farmingdale, NY
- $60,000 - $68,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
20h
CSR - Customer Service / Sales Rep
Xcel Management Inc. —White Plains, NY
- $24.02 - $28.92 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Health insurance
- Paid time off
Quick Apply
21h
Junior Client Service & Relations Associate - Altium Wealth Management
HighTower Advisors —Harrison, NY
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Office
- US work authorization
- Paid parental leave
- Health savings account
Quick Apply
14d
Remote Customer Service/Sales Representative
Agent Alliance —Massapequa, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
6d
Customer Service Representative
Royal Comfort HVAC —Port Chester, NY
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Customer Service Remote Agent Position
Global Contact Services —Long Island City, NY
- $16.50 - $17.00 an hour
- Overtime
- Remote
- Entry level
- Paid training
Live Chat Representative
Qureos Inc —New York, NY
- $29 - $39 an hour
- Full-time
- English
- Communication skills
- Entry level
13d
Concierge Receptionist - Part Time, Weekends only - Remote
Sollis Health —New York, NY
- $20 - $30 an hour
- Weekends only
- Administrative experience
- High school diploma or GED
- Communication skills
Quick Apply
13d
Provider Services Representative
MJHS —New York, NY
- $40,000 - $43,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Merchant Onboarding Specialist
DoorDash USA —New York, NY
- $25.20 - $37.10 an hour
- Mid-level
- Military encouraged
- Fair chance
- Paid parental leave
- Parental leave
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Customer Support Specialist
1stdibs.com —New York, NY
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Quick Apply
Call Agent, Bureau of Customer Support
Agency DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $24.38 - $28.00 an hour
- Part-time
- Spanish
- Computer literacy
- 3 years
- Wellness program
- Health insurance
Airline Customer Service Representative in JFK Airport - $21.25/hr + $5.55/hr
Hallmark Aviation Services —John F. Kennedy International Airport, NY
- $21.25 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
Customer Service Representative
Muzzammil llc —New York, NY
- $25.82 - $31.09 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
7d
Customer Support Specialist
Remote Talent Cloud —New York, NY
- $20,800 - $41,600 a year
- Contract
- Remote
- English
- Entry level
Quick Apply
Client Service Representative I
Quest Diagnostics —White Plains, NY
- $17.76 - $26.64 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
5d
Customer Service Representative
BQ Electric —Hicksville, NY
- $20 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Residential
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
HOP Energy, LLC —Rye Brook, NY
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
13h
Chat Support Representative
Qureos Inc —New York, NY
- $20 - $28 an hour
- Full-time
- Communication skills
- Entry level
- Commercial
10d

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Order Entry Customer Service Representative

Rollease Acmeda -
Stamford, CT

Quick Apply

Job Details

$45,000 - $55,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Customer returns handling

Full Job Description

*Applicants must have 2-3 years of order entry experience*

The Customer Service Representative serves as a vital link between the company and its customers by delivering exceptional service and support throughout the customer experience. In this role, you will manage day-to-day customer interactions with professionalism, empathy, and a solutions-oriented mindset while ensuring clear, timely, and accurate communication.

You will be responsible for handling customer inquiries, resolving issues efficiently, and coordinating with internal departments to meet customer needs and expectations. This includes assisting with order-related concerns, shipment discrepancies, product availability, returns, and general account support. Your ability to build strong customer relationships, communicate effectively, and provide prompt resolutions will play a key role in maintaining customer satisfaction and fostering long-term loyalty.

WHO WE ARE:

Rollease Acmeda is a leading innovator in precision hardware, specialized fabrics, and premium motorization for the development of interior and exterior window covering systems. We strive to provide comfort, energy savings, and safety with our light management and shading solutions using cutting-edge technology, highly engineered systems, and advanced automation. We are passionate, customer-focused, innovative, and action-oriented people, who for over 40 years have designed and delivered exceptional products keeping us at the forefront of market-leading design.

WHAT YOU'LL BE DOING:

Investigate and follow up on Non-Conformance issues to resolve order discrepancies and ensure prompt resolution
Provide Non-Conformance status updates to Customer Service
Process customer purchase orders promptly and with a strong focus on accuracy and attention to detail.
Address customer inquiries related to orders and shipments, availability of stock, and other related information as required.
Act as liaison between Sales, Warehouses, Finance, and Supply Chain teams to facilitate order fulfillment.
Analyze and communicate customer options for stock-out substitutions or up-sell opportunities.
Field customer complaints and inquiries, coordinating with internal departments as needed to proactively resolve customer, product, or other related issues in a timely manner.
Issue Sales Returns and Credit Memos as needed.
Manage inbound phone calls from both your assigned accounts as well as general indirect customer base; with a strong focus on responsiveness and consistent availability.
Maintain awareness of, and accountability for, meeting key performance indicators (KPIs), ensuring service standards, response times, and customer satisfaction goals are consistently achieved.
Track, document, and report discrepancies to ensure accurate records
Maintain in-depth working knowledge of, and strong adherence to, company’s products, systems and processes.
Other related job duties as required.

WHAT YOU SHOULD HAVE:

Minimum 2-3 years’ experience in a related customer service/order management role.
Advanced capabilities in Microsoft Office applications (Outlook, Word, Excel, Power BI).
Experience working with Microsoft Nav and/or Dynamics.
Exhibits Company Core Values - Consideration, Cooperation, Communication, Accountability, and Innovation.
Outstanding customer service and interpersonal skills.
- Able to build and maintain relationships.
- Able to maintain a positive, professional attitude.
- Work effectively cross-functionally and with customers.
- Highly effective communicator, both in writing and speaking.
- Maintain an open mindset and willingness to adapt when faced with challenges or shifting priorities.
Exceptional analytical and problem-solving skills.
- Demonstrates strong judgment in executing actions that balance customer satisfaction with strategic business objectives.
Strong attention to detail.
- Demonstrates strong organizational, project management, and time management skills; adept at handling diverse tasks and managing competing demands

WHY IT'S GREAT TO WORK HERE:

Professionally designed open office work environment to support team collaboration – HQ Only
On-site Gym and Game Room - HQ Only
Paid Holidays - Including company-wide holiday shutdown
Business casual dress code
Generous Paid Time Off
Medical Dental, and Vision Benefits effective the first of the month following 30 days of hire
Employer Paid Short Term Disability, Travel Insurance, Life Insurance, and Employee Assistance Program
Voluntary benefits including Long Term Disability and Pet Insurance
401K with Employer Matching Dollars
Wellness Reimbursement Program
Tuition Assistance Program
Global company with offices in the US, AU, and EU
Ability to work in a growing company where your talents and skills can have a positive impact
Company social events throughout the year and monthly lunches!
Virtual library collection to support your development and inspire new idea

Rollease Acmeda is an Equal Employment Opportunity Employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

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Refine Your Search

customer service representative jobs in rye ny

Order Entry Customer Service Representative

Customer Operations Coordinator

CSR - Customer Service / Sales Rep

Junior Client Service & Relations Associate - Altium Wealth Management

Remote Customer Service/Sales Representative

Customer Service Representative

Customer Service Remote Agent Position

Live Chat Representative

Concierge Receptionist - Part Time, Weekends only - Remote

Provider Services Representative

Merchant Onboarding Specialist

Customer Support Specialist

Call Agent, Bureau of Customer Support

Airline Customer Service Representative in JFK Airport - $21.25/hr + $5.55/hr

Customer Service Representative

Customer Support Specialist

Client Service Representative I

Customer Service Representative

Customer Service Representative

Chat Support Representative

I want to receive the latest job alert for customer service representative in rye ny

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