Position Title
Registered Nurse - Medical Services
FLSA Status
Non-Exempt
Reports To
Manager of Medical Services
Employment Status
Regular Full-Time
Direct Reports
None
Employment Relationship
At-Will
Primary Location
Hiawatha Main Office, Holton Office, and community settings as assigned
POSITION SUMMARY
The Registered Nurse - Medical Services works collaboratively with the Medical Services team and other Kanza programs to provide safe, timely, person-centered nursing services. The position supports clients through nursing assessment, medication administration and monitoring, health education, care coordination, and clinical follow-up. The Registered Nurse helps clients manage behavioral and physical health needs while promoting recovery, wellness, and continuity of care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are representative of the primary responsibilities of the position. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Kanza may assign or modify duties based on organizational, program, regulatory, or client needs.
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Conduct initial and ongoing nursing assessments to identify medical, behavioral health, medication-related, and safety needs.
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Develop, implement, and update nursing plans of care in collaboration with clients, prescribers, and other members of the interdisciplinary treatment team.
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Monitor client response to prescribed medications, including effectiveness, side effects, adverse reactions, adherence concerns, and the need for clinical follow-up.
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Administer medications, including prescribed intramuscular and subcutaneous psychiatric or substance use disorder treatment medications, in accordance with provider orders, nursing standards, and agency procedures.
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Review and verify medication orders; accurately document medication administration, client education, clinical observations, and follow-up activities in the electronic health record.
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Coordinate with pharmacies, prescribers, insurance plans, and other providers to support safe and timely access to medications.
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Assist clients with medication refill requests, prior authorizations, medication assistance programs, available discounts, and other medication-access needs.
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Provide education to clients and, when authorized, family members or supports regarding medications, symptom management, wellness, self-care, and when to seek additional medical attention.
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Complete client screenings, nursing assessments, vital signs, injections, laboratory-related coordination, and other clinic services within the Registered Nurse's scope of practice.
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Support clinic operations by assisting with client check-in, appointment scheduling, reminder and follow-up calls, telehealth coordination, and other workflow needs.
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Collaborate with Medical Services staff, treatment teams, hospitals, pharmacies, primary care providers, community partners, and other Kanza programs to promote coordinated and integrated care.
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Recognize and respond appropriately to urgent or emergent medical and behavioral health concerns, including use of crisis response, emergency procedures, and de-escalation techniques.
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Protect client privacy and maintain confidentiality in accordance with HIPAA, 42 CFR Part 2 when applicable, professional nursing standards, and Kanza policies.
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Follow infection-control, medication-storage, controlled-substance, sharps-disposal, and workplace-safety requirements.
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Participate in team meetings, case consultation, quality-improvement activities, audits, training, and required competency reviews.
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Maintain accurate, complete, and timely documentation and comply with applicable payer, accreditation, contractual, and regulatory requirements.
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Travel to Kanza offices, client residences, and community locations as needed and operate a company vehicle or approved personal vehicle in accordance with agency policy.
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Provide coverage or assistance to other Medical Services functions as assigned, including occasional schedule adjustments or overtime to meet urgent client or operational needs.
MINIMUM QUALIFICATIONS
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Graduation from an accredited nursing program.
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Current, unrestricted Registered Nurse license valid for practice in Kansas.
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Current CPR/BLS certification, or ability to obtain and maintain certification within the timeframe established by Kanza.
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Ability to perform assigned nursing duties within applicable scope-of-practice requirements.
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Valid driver's license, acceptable driving record, and ability to meet Kanza's vehicle-insurance and transportation requirements.
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Ability to successfully complete required background checks, registry checks, drug screening, and other pre-employment or ongoing compliance requirements.
PREFERRED QUALIFICATIONS
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Experience in behavioral health, community mental health, substance use treatment, primary care, public health, or a related setting.
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Experience administering long-acting injectable medications and coordinating medication services.
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Experience using electronic health records and working as part of an interdisciplinary care team.
KNOWLEDGE, SKILLS, AND ABILITIES
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Knowledge of professional nursing standards, medication administration, client education, infection control, and clinical documentation.
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Ability to assess client needs, recognize changes in condition, exercise sound clinical judgment, and communicate concerns promptly.
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Ability to establish professional, respectful, and therapeutic relationships with clients from diverse backgrounds and with varying levels of need.
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Ability to communicate clearly and professionally in person, by telephone, electronically, and in writing.
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Ability to organize work, manage competing priorities, meet deadlines, and maintain attention to detail in a fast-paced environment.
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Ability to collaborate effectively while also working independently within established authority and scope of practice.
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Ability to use standard office technology, electronic health records, telehealth platforms, and other job-related systems.
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Ability to remain calm, use de-escalation techniques, and respond appropriately in challenging or potentially volatile situations.
PHYSICAL AND MENTAL REQUIREMENTS
The physical and mental requirements listed below are representative of those needed to perform the essential functions of the position. Reasonable accommodations may be made for qualified individuals with disabilities in accordance with applicable law.
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Frequently sit, stand, walk, speak, hear, use hands and fingers, and operate a computer and other office or clinical equipment.
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Occasionally bend, stoop, kneel, reach, climb stairs, and move throughout offices, residences, and community settings.
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Ability to lift, carry, push, or pull up to 25 pounds independently and greater weights with assistance or appropriate equipment.
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Visual and auditory ability sufficient to conduct assessments, read medication labels and clinical information, observe client condition, and communicate effectively.
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Ability to perform medication administration and other nursing procedures requiring fine-motor coordination and attention to safety.
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Ability to sustain concentration, exercise judgment, manage interruptions, and respond to stressful or urgent situations.
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Ability to travel between worksites and tolerate exposure to varying temperatures, precipitation, wind, uneven surfaces, and other community-based conditions.
WORK ENVIRONMENT AND SCHEDULE
Work is performed in outpatient clinic offices, other Kanza locations, client residences, and community settings. The employee may encounter individuals experiencing acute behavioral health symptoms, medical concerns, or heightened emotional states. Exposure to communicable illness, medications, sharps, and other clinical hazards is possible; required safety practices and personal protective equipment must be used. The regular schedule is generally Monday through Friday and is based on a 40-hour workweek. Schedule changes, travel, and occasional overtime may be required to meet client, clinic, or operational needs.
CONFIDENTIALITY, ETHICS, AND PROFESSIONAL CONDUCT
All employees are expected to protect confidential and proprietary information, comply with Kanza policies and applicable privacy laws, maintain professional boundaries, and perform their duties in accordance with ethical, legal, and professional standards.
COMPENSATION
Compensation is determined in accordance with Kanza's approved compensation structure and the employee's relevant qualifications and experience.
EMPLOYMENT AT-WILL AND OTHER DUTIES
Employment with Kanza Mental Health & Guidance Center, Inc. is at will. Either the employee or Kanza may end the employment relationship at any time, with or without notice or cause, subject to applicable law. This job description does not create an employment contract and does not guarantee any specific duties, schedule, work location, compensation, or duration of employment. The employee may be required to perform other duties that are reasonably related to the position or necessary to support Kanza's operations.
