Top 14 & client success manager Jobs in Sacramento, Ca

Customer Success Account Manager- Signature - Rocklin, CA
UPS —Rocklin, CA
- $70,260 - $123,000 a year
- Full-time
- Mid-level
- US work authorization
- Organizational skills
- Health savings account
- AD&D insurance
3d
Customer Success Manager
Opeeka, Inc. —Folsom, CA
- $80,000 - $125,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Children
- Paid holidays
- Health insurance
Client Success Manager
The Larkin Company —Roseville, CA
- $70,000 - $107,640 a year
- Microsoft Word
- Research
- Mid-level
9d
Customer Success Manager (Services)
Intuit —Sacramento, CA
- $126,000 - $187,500 a year
- Mid-level
- 3 years
- Presentation skills
5d
Customer Success Manager
SimpliGov LLC —Sacramento, CA
- From $100,000 a year
- Full-time
- Remote
- 5 years
- Continuous improvement
- Product management
- Paid holidays
- Disability insurance
Quick Apply
Enterprise Client Success Manager
MyOutDesk —Sacramento, CA
- Full-time
- 11+ years
- Office
- Organizational skills
Quick Apply
Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Quest Diagnostics —Sacramento, CA
- $130,000 - $150,000 a year
- Full-time
- Remote
- 7 years
- Up to 50% travel
- Writing skills
- Fuel card
- Employee stock purchase plan
Quick Apply
6d
Customer Success Manager
KEV Group —El Dorado Hills, CA
- Office
- Children
- Accounting
- Paid time off
- 401(k) matching
Quick Apply
10d

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Customer Success Manager
impact.com —Columbus, OH
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus). Reactive duties include training, product support, and appropriate…
$80,000 - $95,000 a year
Quick Apply
Customer Success (Operations) Manager
HHAeXchange —Columbus, OH
They will own SLAs, coordinate teams, drive resolutions, and track their work. The Customer Success (Operations) Manager will work with clients beginning in…
$100,000 - $120,000 a year
Quick Apply

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Customer Success Account Manager- Signature - Rocklin, CA

UPS -
Rocklin, CA

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Job Details

Full-time
$70,260 - $123,000 a year
3 days ago

Benefits

Health savings account
AD&D insurance
Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Employee discount
Life insurance
Prescription drug insurance

Qualifications

Customer communication

Full Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory including Rocklin, Grass Valley, Yuba City, Granite Bay, Lincoln, and Auburn, CA

Summary

The Signature Customer Success Supervisor will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.

Key Responsibilities

Issue Management

Serve as the primary point of contact and advocate for assigned accounts.
Handle routine customer inquiries with standardized solutions while escalating complex issues as needed.
Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.

Value Creation / Proposals

Proactively engage existing customers to enhance value and prevent churn.
Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas.
Identify low-touch upsell opportunities and guide customers to resources for additional value.
Develop strategies for upselling / cross-selling opportunities to drive account growth.
Drive product adoption and educate customers on products and services.

Territory Management

Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability.
Monitor customer health metrics to measure satisfaction and prevent churn.

Feedback Collection

Update UPS DRIVE with retention data, planning next steps for churn prevention / growth.

Qualifications

0–4 years in customer success, support, or related customer-facing roles.
SMB account management experience.
Ability to manage multiple customer engagements through strong organizational skills.
Data-driven mindset.
Excellent written communication skills.

The internal job posting will close 11:59pmEST 8/28/26 for all employees.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

UPS does consider job applicants with prior criminal convictions

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

The salary range for this position is $70,260.00/year to $123,000.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

Apply Now

Refine Your Search

& client success manager jobs in sacramento, ca

Customer Success Account Manager- Signature - Rocklin, CA

Customer Success Manager

Client Success Manager

Customer Success Manager (Services)

Customer Success Manager

Enterprise Client Success Manager

Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)

Customer Success Manager

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