Top 21 Client success Jobs in Sacramento, Ca

Customer Success Manager - Data Centers
Prime Data Centers —North Highlands, CA
- $110,000 - $155,000 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
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Customer Success Manager
Nortek Air Solutions, LLC —Sacramento, CA
- Full-time
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
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Customer Success Specialist
The Semios Group —Sacramento, CA
- $27 - $31 an hour
- Full-time
- Remote
- Spanish
- Mid-level
- Driver's License
- Health insurance
Quick Apply
6d
Attorney & Client Success Manager
Hanna, Brophy, MacLean, McAleer & Jensen, LLP —Rancho Cordova, CA
- $100,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
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Customer Success Manager
Opeeka, Inc. —Folsom, CA
- $80,000 - $125,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
2d
Client Director – Strategic AI Infrastructure
DDN —Sacramento, CA
- $350,000 - $400,000 a year
- Full-time
- Remote
- Contracts
- Senior level
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14d
Client Relationship Manager
Veros —Roseville, CA
- $20 - $24 an hour
- Full-time
- Mid-level
- Typing
- Communication skills
- Health insurance
- Dental insurance
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Principal Client Partner (RapidScale)
Cox Communications —Sacramento, CA
- $143,300 - $238,800 a year
- Full-time
- Azure
- 3 years
- Master's degree
- Paid jury duty
- Paid holidays
Director of Client Services / Skilled Nursing / Long-Term Care Pharmacy Services
PharMerica —Sacramento, CA
- $115,000 - $150,000 a year
- Full-time
- 5 years
- Computer literacy
- Bachelor of Science
- Disability insurance
- Health insurance
Senior Client Service Manager
Gallagher —Sacramento, CA
- $83,500 - $163,000 a year
- Remote
- High school diploma or GED
- Bachelor's degree
- Mentoring
Senior Data Analyst, Customer Operations
Scribd, Inc. —Sacramento, CA
- $97,000 - $146,000 a year
- Full-time
- Residential
- SQL
- Analysis skills
- Paid parental leave
- Disability insurance
Client Service Director - Water/Wastewater
Kennedy/Jenks Consulting —Sacramento, CA
- $185,000 - $308,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Writing skills
- 11+ years
- Travel reimbursement
- Health savings account
Associate Customer Success Specialist
4Insite, LLC —Sacramento, CA
- $30.00 - $32.46 an hour
- Full-time
- Ability to walk for extended periods
- Driver's License
- Senior level
Quick Apply

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Customer Success Manager - Data Centers
Prime Data Centers —North Highlands, CA
Bachelor's degree in Business, Communications, Technology, or a related field preferred. Demonstrated success managing strategic customer relationships and…
$110,000 - $155,000 a year
Quick Apply
Customer Success Manager
Opeeka, Inc. —Folsom, CA
Demonstrated ability to understand complex technical concepts and articulate them to non-technical stakeholders as well as highly technical audiences.
$80,000 - $125,000 a year
2d

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Client Success Representative (Remote)
Demand.com —Columbus, OH
Work with internal experts to deliver excellent campaign leads and ensure clients are happy. Logical thinking to diagnose and resolve issues, recognizing when…
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Client Success Associate
Gordon Flesch Company —Dublin, OH
Valid driver’s license and appropriate auto insurance as dictated by state requirements. Help develop and execute customer success plans tailored to each…
$27.50 - $30.00 an hour
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3d

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Customer Success Manager - Data Centers

Prime Data Centers -
North Highlands, CA

Quick Apply

Job Details

Full-time
$110,000 - $155,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Stakeholder management

Full Job Description

About Prime Data Centers

Prime Data Centers develops, acquires, and operates data centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership.

About the role

We are seeking a customer-focused and strategic Customer Success Manager (CSM) to serve as a trusted advisor to our clients and ensure they achieve maximum value from our solutions. The ideal candidate will be responsible for driving customer satisfaction, retention, adoption, and growth while fostering long-term partnerships with key stakeholders.

As a critical member of the customer-facing team, the Customer Success Manager will guide customers through the entire lifecycle—from onboarding and implementation to renewal and expansion—while collaborating closely with Sales, Operations, Product, and Support teams to deliver an exceptional customer experience.

What you'll do

Qualifications

Customer Onboarding & Adoption
Develop and execute customized onboarding plans to accelerate customer time-to-value and ensure successful implementation.
Drive product and service adoption through proactive engagement, training, and best-practice guidance.
Establish success plans aligned with customer business objectives and operational requirements.

Customer Relationship Management

Serve as the primary point of contact for assigned accounts, building trusted relationships with executive sponsors, operational stakeholders, and decision-makers.
Develop a deep understanding of customer business goals, challenges, and growth initiatives.
Conduct regular business reviews to assess performance, identify opportunities, and reinforce value.

Customer Retention & Success

Monitor customer health indicators, engagement levels, and account activity to proactively identify risks and opportunities.
Develop and execute retention strategies to reduce churn and improve customer satisfaction.
Act as a strategic advisor, helping customers maximize the value of their investment and achieve desired business outcomes.

Renewals & Revenue Growth

Lead customer renewal activities and collaborate with Sales leadership to ensure successful contract renewals.
Identify expansion opportunities, including upsell and cross-sell initiatives, to increase customer lifetime value and net revenue retention (NRR).
Support account growth strategies through proactive relationship management and business alignment.

Customer Advocacy & Voice of the Customer

Gather and communicate customer feedback to internal stakeholders, including Product, Operations, and Executive Leadership teams.
Advocate for customer needs and contribute to continuous service improvement initiatives.
Cultivate customer champions and support the development of case studies, testimonials, and reference accounts.

Cross-Functional Collaboration

Partner closely with Sales, Product, Operations, Engineering, and Support teams to ensure a seamless customer experience.
Facilitate issue resolution and coordinate resources to address customer needs effectively.
Contribute to the development of scalable customer success processes, playbooks, and best practices.

Qualifications

Desired Skills and Competencies

Bachelor's degree in Business, Communications, Technology, or a related field preferred.
3–7 years of experience in Customer Success, Account Management, Client Services, or a related customer-facing role.
Experience supporting enterprise customers within data center, colocation, cloud, infrastructure, telecommunications, or technology environments is strongly preferred.
Demonstrated success managing strategic customer relationships and driving retention, renewals, and account growth.
Strong business acumen with the ability to understand customer objectives and align solutions to their needs.
Excellent communication, presentation, and stakeholder management skills.
Ability to analyze customer usage data, health metrics, and performance indicators to drive informed decision-making.
Highly organized, proactive, and capable of managing multiple customer engagements simultaneously.

Benefits

Competitive salary range of $110-155k, dependent upon a candidate's relevant experience and interview, with a performance bonus and a capital project bonus program
Dollar-for-dollar 401k employer match that is fully vested after 90-days of employment
100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability
Over 4-weeks of Paid Time Off + Sick time

Applications will be accepted on an ongoing basis.

Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances.

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Refine Your Search

client success jobs in sacramento, ca

Customer Success Manager - Data Centers

Customer Success Manager

Customer Success Specialist

Attorney & Client Success Manager

Customer Success Manager

Client Director – Strategic AI Infrastructure

Client Relationship Manager

Principal Client Partner (RapidScale)

Director of Client Services / Skilled Nursing / Long-Term Care Pharmacy Services

Senior Client Service Manager

Senior Data Analyst, Customer Operations

Client Service Director - Water/Wastewater

Associate Customer Success Specialist

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Customer Relationship Management

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Cross-Functional Collaboration

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