Top 642 Customer experience specialist Jobs in Sacramento, Ca

Claims Training Specialist
CorVel Corporation —Folsom, CA
- $77,960 - $120,368 a year
- Full-time
- Remote
- Classroom
- Computer literacy
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
Elite Opportunity for Professional Cake Decorators, Master Bakers, Pastry Chefs
Rick's Dessert Diner —Sacramento, CA
- $20 - $25 an hour
- Part-time
- 5 years
- Bakery
- In-person
- Employee discount
- Opportunities for advancement
Quick Apply
Specialist II, Neurosurgery
Aesculap Inc —Sacramento, CA
- $85,000 - $105,000 a year
- Full-time
- Inventory management
- Pass drug screening
- Mid-level
- Health insurance
- 401(k)
Contract Project Specialist
Lumens, Inc —Sacramento, CA
- $21 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Paid time off
Quick Apply
12d
Professional Telemarketers Wanted
Quality First Home Improvement, Inc —Citrus Heights, CA
- $17 - $21 an hour
- Full-time
- Background check
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
Builder Services Mapping Title Specialist
Old Republic Title —Roseville, CA
- $33 - $45 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Research
- Free parking
- Health savings account
Payroll Specialist
Balanced Body Inc —Sacramento, CA
- $28 - $35 an hour
- Full-time
- Microsoft Excel
- 5 years
- Office
- Paid holidays
- Disability insurance
Quick Apply
5d
Senior Bilingual Collections Specialist (English/Spanish)
Elite Acceptance Corp. —Sacramento, CA
- $50,000 - $75,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid training
- Health savings account
Quick Apply
Bid Specialist / Inside Sales
One Stop Truck & Equipment —North Highlands, CA
- $25 - $35 an hour
- Full-time
- Background check
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Financial Services Professional
Legacy Movement Connection —Sacramento, CA
- $60,000 - $120,000 a year
- Overtime
- Hybrid work
- Background check
- Customer service
- Driver's License
- Flexible schedule
Quick Apply
Financial Services Professional
Principal Financial Group —Roseville, CA
- $50,000 - $200,000 a year
- Full-time
- Background check
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers
JLG —Sacramento, CA
- $57,600 - $90,400 a year
- Full-time
- Engineering
- Mid-level
- Office
11d
Community Outreach Specialist
Akua Behavioral Health —Sacramento, CA
- $100,000 - $120,000 a year
- Full-time
- Clean driving record
- Addiction Medicine
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Financial Services Professional - Hybrid Remote (CA)
Bankers Life —Sacramento, CA
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Provider Support Specialist - LVN
ONclick Health —California
- $29 - $33 an hour
- Full-time
- Customer service
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12h
Deskside Support Specialist
Brooksource —Sacramento, CA
- $19 - $30 an hour
- Contract
- Mid-level
- Office
- In-person
Quick Apply
Leasing Specialist
Avanath —Elk Grove, CA
- $19 - $21 an hour
- Weekends as needed
- Spanish
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Carrier Relations Specialist
PrideStaff —Rocklin, CA
- $20 - $22 an hour
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
4d
Dedicated Meta Technician Expert - Part Time
Channel Partners —West Sacramento, CA
- $18.50 an hour
- Part-time
- Writing skills
- Merchandising
- Mid-level
- Paid training
- 401(k)
Clinical Sales Specialist, Interventional Pain - Bay Area, CA
Avanos Medical —California
- $80,000 - $95,000 a year
- Full-time
- Remote
- Marketing
- Word processing
- Mid-level
- Health insurance
- 401(k) matching

I want to receive the latest job alert for customer experience specialist in sacramento, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near sacramento, ca

Financial Professional jobs in Sacramento, CA

Clinical Specialist jobs in California

Cake Decorator jobs in Sacramento, CA

Contract Specialist jobs in Sacramento, CA

Community Outreach Specialist jobs in Sacramento, CA

Claims Specialist jobs in Folsom, CA

Support Specialist jobs in California

Payroll Specialist jobs in Sacramento, CA

Desktop Support Technician jobs in Sacramento, CA

Financial Professional jobs in Bronx, NY

Financial Professional jobs in Newburgh, NY

Financial Professional jobs in Concord, NC

Direct Support Professional jobs in Columbus, OH

Financial Professional jobs in Los Angeles, CA

Leasing Specialist jobs in Duluth, GA

Leasing Specialist jobs in Warner Robins, GA

Leasing Specialist jobs in Tuolumne County, CA

Leasing Specialist jobs in Houston, TX

Leasing Agent jobs in Kansas City, MO

Leasing Agent jobs in Glendale, AZ

Claims Training Specialist

CorVel Corporation -
Folsom, CA

Quick Apply

Job Details

Full-time
$77,960 - $120,368 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
On-the-job training
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Computer literacy

Full Job Description

The Claims Training Specialist is responsible for developing curricula to ensure adherence to CorVel’s best practice guidelines, special customer handling requirements, improve quality of audit metrics and overall claims outcomes. This includes ensuring that a designated geographical claims area of CorVel is equipped with an Operations workforce that can optimize its current and future goals and objectives, and deliver quality services that can meet our clients’ requirements and service expectations. In order to efficiently execute daily responsibilities, the Claims Training Specialist must first obtain a deep understanding of the business to articulate what our claims model does and to clearly demonstrate all aspects of the Operations roles in order to be able to successfully conduct and oversee the department training.

Other duties to be carried out by Claims Training Specialist will include conducting classroom, virtual, and field training to internal employees/colleagues, developing training materials to meet specific needs, and monitoring new hires, and other tasks as required by management.

This is a remote position.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Collaborate with Management to identify training needs and schedule appropriate training sessions
Review of audit results coordinating with designated auditor to determine the need for targeted retraining initiatives for specific individuals, units, or office locations
Develop programs and curriculum for each department for orientation and on-the-job training
Develop training programs on new initiatives, jurisdictional changes, or identified deficiencies in managing claims within specific jurisdictions
Collaborate with each department to create training support materials and documentation
Create and maintain a “train the trainer” program for all departments
Conduct surveys to evaluate how programs are received and if changes are needed
Prepare onboarding training for new employees
Critically examine the trainees’ understanding and progress, while adjusting the program as needed
Maintain an up-to-date and accurate record of training progress and achievements
Build an eLearning library for common training modules
Collaborate with Privacy Team to ensure all PHI, PII and HIPAA training is up to date
Incorporate training materials in operations software for quick and easy access to knowledge base
Provide weekly and monthly progress reports of all new hire productivity to department managers, operations directors and SVP(s) for first 90 days of employment
Additional duties as assigned

KNOWLEDGE & SKILLS:

Extensive knowledge of Claims Management
Knowledge of various teaching methods and approaches
Ability to identify skill gaps and determine what is needed to close the gap
Excellent written and verbal communication skills
Excellent coaching and presentation skills
Ability to learn rapidly to develop knowledge and understanding of claims practice
Ability to identify, analyze and solve problems
Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
Strong interpersonal, time management and organizational skills
Ability to work both independently and within a team environment

EDUCATION & EXPERIENCE:

4-year degree in Education, Training, or equivalent experience preferred
Prior experience as a trainer in both classroom led and remote online environments preferred
Experience with managing and administration of a Learning Management System
Experience in creating training support materials and documentation

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $77,960 – $120,368

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management (https://www.corvel.com/company/careers/)

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

About CorVel (https://www.corvel.com/)

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

#LI-Remote

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

customer experience specialist jobs in sacramento, ca

Claims Training Specialist

Elite Opportunity for Professional Cake Decorators, Master Bakers, Pastry Chefs

Specialist II, Neurosurgery

Contract Project Specialist

Professional Telemarketers Wanted

Builder Services Mapping Title Specialist

Payroll Specialist

Senior Bilingual Collections Specialist (English/Spanish)

Bid Specialist / Inside Sales

Financial Services Professional

Financial Services Professional

Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers

Community Outreach Specialist

Financial Services Professional - Hybrid Remote (CA)

Provider Support Specialist - LVN

Deskside Support Specialist

Leasing Specialist

Carrier Relations Specialist

Dedicated Meta Technician Expert - Part Time

Clinical Sales Specialist, Interventional Pain - Bay Area, CA

I want to receive the latest job alert for customer experience specialist in sacramento, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected