Job Title: FLOOR TECHNICIAN
1. Must be flexible with hours and availability to work shifts as needed
2. Dependable and Punctual – you must show up for your assigned shift and as needed – this would include having reliable transportation
3. Thorough - Ensure you consistently provide quality service every day
4. Ability to work independently and have attention to detail
5. Always adheres to company rules and standards and safety policies and practices
6. Frequently reports accomplishments and issues utilizing our Mission Control reporting system
Position Duties and Responsibilities
Essential duties and responsibilities include the following; however other duties may be assigned.
When floor work is requested, the following duties may be required:
- Completes major maintenance & periodic services as well as TAG work at all accounts such as:
Extract Carpet
Bonnet Carpets
Scrub hard surface floors
Strip Hard surface floors
Wax/seal hard surface floors
Scrub/clean grout
Buffing of floors
Maintenance of hard floors throughout the facility (hallways, break areas, cafeteria, restrooms and laboratories)
General maintenance of carpeted floors.
Sealing of floors
Equipment that may be used: Buffers, Scrubbers, wet vacuums, carpet extractors, ride-on scrubber, power washer, rollers, brushes, & scrapers
As needed, when coverage is required for various facilities, janitorial and other duties will be performed as follows:
- Cleans and polishes lighting fixtures, marble surfaces, and trim.
- Cleans restrooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker rooms and other work areas.
- Sweeps, scrubs, waxes, and polishes floor.
- Cleans rugs, carpets, upholstered furniture, and draperies.
- Dusts furniture and equipment.
- Washes walls, ceiling, and woodwork.
- Washes windows, door panels, and sills.
- Empties wastebaskets and empties and cleans ashtrays.
- Transports trash and waste to disposal area.
- Replenishes bathroom supplies.
- Transports small equipment or tools between departments.
- Sets up tables and chairs in auditorium or hall.
- Sweeps, mops, scrubs, and vacuums hallways, stairs and office space.
- Cleans snow and debris from sidewalk.
Special projects as assigned by Supervisor
Education/Experience Requirements
- 6 months to one year of related floor experience and/or training
- Must pass a background check, have a valid Driver’s License and pass an MVR check
- Must be flexible in schedule, must be flexible in hours, days needed to work and availability
- Must have reliable transportation
Supervisory Responsibilities
To perform the job successfully, an individual should demonstrate the following competencies which align with the Six Critical Success Factors:
Quality/Quantity - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Diversity/Ethics - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports affirmative action and respects diversity.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Ability to read, analyze, and interpret general operational communications and procedures such as, but not limited to, training documents and SDS sheets. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with basic mathematical concepts such as addition, subtraction, division, and multiplication.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
To perform this job successfully, an individual should have knowledge of how to properly report time via the applicable time recording system.
Accreditation, Certificates, Licenses
Additional Information
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1-2 Years Floor Tech Experience
- Must be able to work Holidays, weekends, overtime
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Schedule Sunday - 6am to 2:30pm
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Monday-Thursday - 6pm to 2:30am
- Days Off - Friday and Saturday
