Top 2 Junior helpdesk support Jobs in Sacramento, Ca

GPS HST Delivery Management Engineer I
Deloitte —Sacramento, CA
- $69,600 - $116,000 a year
- Full-time
- Bachelor's degree
- Team management
- Case management
GPS HST Software Engineer III
Deloitte —Sacramento, CA
- $107,900 - $179,900 a year
- Full-time
- 7 years
- Bachelor's degree
- Team management

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GPS HST Delivery Management Engineer I

Deloitte -
Sacramento, CA

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Job Details

Full-time
$69,600 - $116,000 a year

Qualifications

Welfare eligibility determination
Business consulting
Bachelor's degree
Case management
Client management
IT consulting

Full Job Description

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you'll do

As a Delivery Management Engineer I on the GPS HST Technology team, you will be responsible for:

Support Implementation and Operations Management best practices while taking ownership of tasks and/or project workstreams and guiding more junior professionals
Support and/or lead workstreams on engagements related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance
Contribute to deliverables and review the work of others for quality and accuracy
Demonstrate an understanding of the client environment and overall project scope
Responsible for the client and team management including value creation activities

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines

The team

Deloitte's Government and Public Services (GPS) practice is designed for impact. Serving federal, state, and local government clients, as well as public higher education institutions, the team brings experience in strategy, technology, and operations to help clients address complex mission challenges. Within this environment, GPS HST Technology professionals support programs that improve service delivery, operational effectiveness, and constituent outcomes.

Qualifications

1 + years of consulting and/or industry experience
Current state public assistance system experience that supports eligibility and benefits determination and case management
Experience supporting State client(s) in one or more of the following areas: eligibility determination, benefits calculation, benefits issuance, and/or information management
Bachelor's degree
Ability to travel 0 - 20%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $69,600 to $116,000.

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junior helpdesk support jobs in sacramento, ca

GPS HST Delivery Management Engineer I

GPS HST Software Engineer III

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