Top 41 Loan servicing Jobs in Sacramento, Ca

Sr Consumer Loan Servicing Specialist - Credit Reporting/Disputes
Golden 1 Credit Union —Sacramento, CA
- $28 - $30 an hour
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Analysis skills
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Care Center Representative
Mechanics Bank —Roseville, CA
- $20.00 - $31.83 an hour
- Full-time
- Spanish
- Residential
- High school diploma or GED
- Free parking
- Commuter assistance
LOAN SERVICING ASSISTANT
American Pacific Mortgage —Roseville, CA
- $22 - $24 an hour
- Full-time
- Mid-level
- Office
Consumer Loan Servicing Generalist
Golden 1 Credit Union —Sacramento, CA
- $28 - $30 an hour
- Full-time
- Hybrid work
- 5 years
- Computer literacy
- Research
Quick Apply
Consumer Loan Servicing Specialist
Golden 1 Credit Union —Sacramento, CA
- $25.40 - $27.00 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
Business Member Support Service Center Representative
Golden 1 Credit Union —Sacramento, CA
- $25.40 - $26.50 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Commercial Loan Assistant
Oak Valley Community Bank —Roseville, CA
- $24.04 - $33.65 an hour
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
6d
Card Operations - Card Operations Specialist (Full-Time)
Golden 1 Credit Union —Sacramento, CA
- $23.09 - $25.50 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- 3 years
Quick Apply
Financial Aid Representative
Asher College —Sacramento, CA
- $25 - $28 an hour
- Full-time
- Mid-level
- University
- Critical & Intensive Care
Quick Apply
Loan Accountant
AgWest Farm Credit —Rocklin, CA
- $62,000 - $104,100 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Wellness program
- AD&D insurance
Quick Apply
Member Care Support I
Golden 1 Credit Union —Sacramento, CA
- $20.07 - $21.00 an hour
- Full-time
- Hybrid work
- Research
- Office
- High school diploma or GED
Quick Apply
4d
Business Member Support - Business Account Documentation Specialist (Full-Time)
Golden 1 Credit Union —Sacramento, CA
- $28 - $30 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- 3 years
Quick Apply
12d
Operations Services - Business Analyst
Golden 1 Credit Union —Sacramento, CA
- $70,400 - $73,000 a year
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
Quick Apply
Member Service Specialist (Rancho Cordova)
Golden 1 Credit Union —Rancho Cordova, CA
- $21.50 - $25.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Member Wellness Coach
UNIVERSITY CREDIT UNION —Davis, CA
- $25.68 - $32.10 an hour
- Research
- Office
- Entry level
Quick Apply
7d
Supervisor - Asset Protection and Recovery
Golden 1 Credit Union —Sacramento, CA
- $85,150 - $87,000 a year
- Full-time
- Hybrid work
- Office
- Finance
- Bachelor's degree
Quick Apply
Relationship Manager
AgWest Farm Credit —Rocklin, CA
- $72,600 - $144,100 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Wellness program
- AD&D insurance
Quick Apply
Consumer Lending Program Manager
Golden 1 Credit Union —Sacramento, CA
- $113,500 - $123,000 a year
- Full-time
- Office
- 3 years
- Master's degree
Quick Apply
I-5 Florin Branch - Member Service Specialist II (Full-Time)
Golden 1 Credit Union —Sacramento, CA
- $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Member Service Specialist (Elk Grove) (Full-Time/Part-Time)
Golden 1 Credit Union —Elk Grove, CA
- $20.50 - $25.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply

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Sr Consumer Loan Servicing Specialist - Credit Reporting/Disputes

Golden 1 Credit Union -
Sacramento, CA

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Job Details

Full-time
$28 - $30 an hour

Qualifications

Financial services customer support
Bank experience

Full Job Description

Job Title: Sr Consumer Loan Svcng Spclst
Status: Non-exempt
Reports to: Supervisor - Credit Bureau Reporting
Department: Consumer Loan Servicing
Job Code: 1798
Pay Range: $28.00 - $30.00 Hourly

WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE:
You take ownership of complex servicing work, bringing structure, accuracy, and sound judgment to every request while balancing quality, risk, and timeliness. You are a trusted subject matter expert who navigates advanced loan servicing and credit bureau processes with confidence, using strong analytical skills to resolve issues, identify gaps, and strengthen controls. You lead through action. Guiding others, sharing knowledge, and stepping in where needed to ensure consistency, accountability, and a high standard of execution across the team. You will care, serve and deliver for the team, leaders, and members.

WHAT YOU'LL DO:

Responsible for ensuring service excellence to all credit union staff, external business partners, and members of the Golden 1 Credit Union by continually reinforcing our Mission, Vision, and Core Values.
Oversee and process complex requests submitted through the Consumer Loan Servicing queues, email inboxes and faxes, ensuring requests are completed within established timeframes.
Key tasks include auditing and first line quality control on loan products and changes made by the team.
Oversee specialty processes which may include, DMV processing, vehicle title perfection, equity loan lien transfers, loan adjustments, HELOC card portfolio servicing, periodic statement and 1098 tax form reviews, overseeing administration of insurance products, process early payoff and non-payoff ancillary product refunds, monitoring of SCRA/MLA benefits, and investigate and respond to credit dispute and reject discrepancies accordingly
Responsible for handling escalations related to extensive and complex communication with members, dealers, financial institutions, vendor/partners, and motor vehicle departments for problem resolution for pending titles and research items by phone, mail, email, or workflow request.
Foster a collaborative environment that encourages knowledge sharing and team growth.
Propose and implement innovative solutions to streamline processes, increase efficiency, and enhance overall loan servicing experience.
Stay informed about industry trends and advancements in loan servicing and member support to further support a digital first mentality.
Support supervisors and managers in bringing engagement to the team through meetings, huddles, and career path support.
Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including bank secrecy and anti-money laundering laws appropriate to the position. Must pass all regulatory and compliance courses and apply knowledge to daily tasks.
Work, create and analyze reports necessary to ensure work is completed according to required timelines, procedures, and regulations. Perform necessary research and actions based on report findings, notifying management of status, any issues, and proposed resolutions.
Support quality control and risk assessments
Support a positive teamwork environment, which encourages team commitment to enterprise and departmental goals.
Perform training as assigned, procedures, and workflow coordination.
Provide additional support throughout the department and perform other tasks and duties as needed.

QUALIFICIATIONS AND PREFERENCES:

H.S. Diploma or General Education Degree (GED) and / or equivalent work experience required
Associate’s Degree preferred
4+ years at a financial institution performing customer service and loan servicing required

WHY JOIN US:
Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=2574

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.

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Refine Your Search

loan servicing jobs in sacramento, ca

Sr Consumer Loan Servicing Specialist - Credit Reporting/Disputes

Care Center Representative

LOAN SERVICING ASSISTANT

Consumer Loan Servicing Generalist

Consumer Loan Servicing Specialist

Business Member Support Service Center Representative

Commercial Loan Assistant

Card Operations - Card Operations Specialist (Full-Time)

Financial Aid Representative

Loan Accountant

Member Care Support I

Business Member Support - Business Account Documentation Specialist (Full-Time)

Operations Services - Business Analyst

Member Service Specialist (Rancho Cordova)

Member Wellness Coach

Supervisor - Asset Protection and Recovery

Relationship Manager

Consumer Lending Program Manager

I-5 Florin Branch - Member Service Specialist II (Full-Time)

Member Service Specialist (Elk Grove) (Full-Time/Part-Time)

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