Description:
About Us
WSR Insurance Services is one of the oldest and largest independently owned insurance agencies in the region, proudly serving clients since 1917. Based in Woodland, California, we bring over 100 years of experience helping individuals and businesses manage risk with confidence through personalized insurance and risk management solutions.
We partner with a wide range of top carriers to deliver tailored coverage backed by expert guidance. Our team is committed to building long-term relationships through responsive service, clear communication, and support throughout the life of every policy.
At WSR, our clients are our neighbors, business partners, and community members—so we go the extra mile to protect what matters most.
Position Overview
We are seeking an experienced Commercial Lines Senior Account Manager with a strong background in agribusiness to manage and service a specialized book of business. This role serves as a primary point of contact for clients, delivering proactive service, strategic coverage guidance, and high-quality account management throughout the policy lifecycle.
This position supports a well-established agribusiness book of business belonging to one of the agency's senior leaders, offering a unique opportunity to work closely with long term clients and become a trusted partner in servicing some of the agency's most valued client relationships.
Key Responsibilities
- Serve as the primary service contact for assigned commercial accounts, including a significant agribusiness book of business, building strong relationships through responsive communication and proactive client service
- Manage the full renewal process, including gathering exposure information, reviewing current coverages, preparing submissions, marketing accounts, negotiating with carriers, and delivering renewal recommendations
- Review client insurance programs to identify coverage gaps, emerging risks, and opportunities for improvement, providing thoughtful recommendations tailored to each client's operations and risk exposures
- Partner closely with producers, clients, and carrier representatives to develop and implement effective risk management and insurance solutions
- Support new business opportunities by preparing applications, marketing, coordinating carrier submissions, obtaining quotes, and assisting with the onboarding of new clients
- Process policy changes, endorsements, certificates of insurance, audits, cancellations, billing inquiries, and other service-related requests in a timely and accurate manner
- Coordinate claims reporting and follow-up activities, helping clients navigate the claims process while serving as a resource between clients and carriers
- Maintain complete and accurate documentation within the agency management system, including policy activity, client communications, and service transactions
- Ensure compliance with agency workflows, carrier requirements, and established service standards while maintaining a strong attention to detail
- Stay informed on agribusiness and commercial insurance trends, market conditions, coverage developments, and carrier appetites to provide valuable guidance to clients
- Collaborate with internal teams to ensure a seamless client experience and help maintain long-term client retention
- Provide guidance, mentorship, and technical support to team members as needed while contributing to a positive and collaborative team culture
Requirements:
Qualifications
- Minimum 7+ years of commercial insurance account management experience
- Demonstrated experience working with agribusiness or agriculture-related accounts
- Active California Property & Casualty License required
- Strong technical understanding of commercial coverages, underwriting practices, and carrier relationships
- Proven ability to manage complex accounts and competing priorities with attention to detail
- Excellent communication, organizational, and problem-solving skills
- Proficiency in agency management systems and Microsoft Office tools
- AFIS designation or willingness to obtain
What We're Looking For
- A proactive, relationship-focused professional who takes ownership of their accounts and genuinely enjoys helping clients solve problems
- Strong organizational and time management skills, with the ability to prioritize multiple projects and deadlines
- Ability to work both independently and collaboratively in a team environment
- Sound judgment and a practical, consultative approach to client service and coverage discussions
- A commitment to providing exceptional service and building long-term client relationships
- A willingness to learn, share knowledge, and contribute to a positive team culture
Why Join Us
- Work with a respected agribusiness book of business and build relationships with clients who value long-term partnerships and trusted advice
- Enjoy flexibility through a hybrid work schedule, with consideration for fully remote arrangements for the right candidate
- Benefit from flexible and alternative work schedule options that support work-life balance
- Join an independent agency that has been serving clients and communities since 1917
- Be part of a collaborative team that genuinely enjoys helping one another succeed
- Continue growing your expertise while working alongside experienced insurance professionals
- Receive an excellent total compensation package, including health benefits, retirement benefits, paid time off, and semi-annual discretionary bonus opportunities
Benefits
- Competitive salary with bonus opportunities, including semi-annual discretionary bonuses
- Comprehensive health benefits, including medical, telehealth, dental, and vision coverage, with 100% of employee of some
premiums covered by the employer and dependent coverage available at a minimal cost
- Employer-paid life insurance and short- and long-term disability coverage for employees
- Paid time off, including holidays, vacation, and sick leave
- Paid volunteer time to give back to the community
- 401(k) and profit-sharing plans to support long-term financial wellness
- Alternative work schedule options that support flexibility and work-life balance
