Top 383 Telephone representative Jobs in Sacramento, Ca

Collections Representative
Wollborg Michelson Recruiting —Sacramento, CA
- From $23.20 an hour
- Full-time
- Research
- Microsoft Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Inside Sales
Certex USA Inc —West Sacramento, CA
- $22 - $24 an hour
- Overtime
- Computer literacy
- Mid-level
- Office
- Profit sharing
- Disability insurance
CSR - Flooring (SACRAMENTO, CA)
Romanoff Renovations —W Sacramento, CA
- Construction site
- Computer literacy
- Public speaking
- Paid holidays
- Health insurance
Quick Apply
4d
Insurance Coordinator
University of the Pacific —Sacramento, CA
- $22.68 - $30.04 an hour
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook
Patient Services Representative
Sacramento Heart & Vascular Medical Associates —Sacramento, CA
- $20 - $22 an hour
- Urgently hiring
- CPR Certification
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Patient Contact Center Patient Services Representative 2
UC Davis Health —Sacramento, CA
- $28.68 - $35.57 an hour
- Overtime
- Background check
- Word processing
- Writing skills
- Continuing education credits
- Paid holidays
5d
Guest Service Representative
Marriott International, Inc —Sacramento, CA
- $23.25 an hour
- Part-time
- Fair chance
- Entry level
- Resort
1d
Patient Services Representative
UC Davis Health —Sacramento, CA
- $30.93 - $38.46 an hour
- Overtime
- Background check
- Word processing
- Writing skills
- Continuing education credits
- Paid holidays
4d
Patient Services Representative 3
UC Davis Health —Sacramento, CA
- $30.93 - $38.46 an hour
- Overtime
- Background check
- Anatomy knowledge
- Surgery
- Continuing education credits
- Paid holidays
9d
Contact Center Representative I
Sacramento Credit Union —Sacramento, CA
- $21.00 - $26.79 an hour
- Part-time
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- 401(k)
Quick Apply
Sales Support Specialist
Airgas —Rancho Cordova, CA
- $25 - $27 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid jury duty
- Commuter assistance
1d
Service Center Clerk II
Estes Express Lines —West Sacramento, CA
- $23.35 - $26.10 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Pass drug screening
Business Member Support Service Center Representative
Golden 1 Credit Union —Sacramento, CA
- $25.40 - $26.50 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Item Processing - Item Processing Representative
Golden 1 Credit Union —Sacramento, CA
- $21.00 - $21.50 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Item Processing Representative
Golden 1 Credit Union —Sacramento, CA
- $21.00 - $21.50 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Enterprise Fraud - Card Investigations Representative
Golden 1 Credit Union —Sacramento, CA
- $23.09 - $25.00 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Mid-level
Quick Apply
8d
RECEPTIONIST
KALESTA HEALTHCARE GROUP —Sacramento, CA
- Full-time
- Skilled nursing facility
- Current TB test
- Basic math
Quick Apply
Admissions Representative
Unitek College Of Nursing —Sacramento, CA
- $25 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Paid holidays
- Dental insurance
Quick Apply
Office Assistant
Aspire Public Schools —Sacramento, CA
- Background check
- School experience
- Spanish
- Disability insurance
- Health insurance
Referral Coordinator
Elica Health Centers —Sacramento, CA
- $25 - $29 an hour
- Full-time
- Current TB test
- Medical office experience
- Pass drug screening
- Continuing education credits
- COVID-19 protective measures
Quick Apply
9d

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Collections Representative

Wollborg Michelson Recruiting -
Sacramento, CA

Quick Apply

Job Details

Full-time | Contract
From $23.20 an hour

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Loan collections
Interpersonal skills
Phone communication
Call center experience
Regulatory compliance
Microsoft Office
High school diploma or GED
Attention to detail
Fax machines
Debt collection skip tracing
Organizational skills
10 key typing
Faxing
Legal compliance
Banking
Collections account management

Full Job Description

Collections Specialist

Job Summary

Communicates and interacts with members to resolve delinquent and negative accounts promptly, minimizing loss from non-performing assets while maintaining member relationships.

Responsibilities

Handle a high volume of inbound and outbound calls to negotiate repayment for past-due and negative accounts.
Identify, investigate, and resolve delinquent and negative account activity.
Accurately and efficiently update member and account information.
Demonstrate understanding of member needs and concerns, responding with care, concern, and appropriate urgency.
Educate members on options to resolve delinquency and support member retention and loyalty.
Collaborate with team members to gather information needed to resolve delinquent accounts.
De-escalate tense situations using sound judgment, critical thinking, and empathy.
Learn and retain working knowledge of financial assistance programs and services.
Prepare and process documentation required to resolve delinquent accounts.
Review and research records and transactions to resolve misapplied payments and ensure accurate crediting.
Evaluate payments on delinquent accounts and determine appropriate application to principal, interest, escrow, and fees, including when payments must be returned.
Maintain general knowledge of repossession processes, insurance claims, deficiency balances, and collateral remarketing.
Maintain general knowledge of loss mitigation options and their potential benefits to members.
Obtain and use members’ financial information to assist in resolving delinquencies.
Use skip tracing techniques to locate members or collateral.
Maintain a thorough understanding of applicable state and federal laws and regulations, including bank secrecy and anti–money laundering requirements.
Comply with internal policies, Fair Debt Collection Practices, and all applicable collection-related regulations.
Use effective oral and written communication to interact with members and provide constructive follow-up on delinquent accounts.
Operate online computer systems and standard office equipment, including calculators, computers, fax machines, and telephones.
Manage a high volume of telephone communication throughout the workday.

Requirements

High school diploma or equivalent.
Six months to one year of experience performing general collection duties in a collections environment.
Strong oral and written communication skills.
Ability to use standard office and electronic banking equipment, including fax machines, 10-key, and relevant terminals.
Knowledge of collection rules, regulations, and policies.
Ability to sit for prolonged periods with occasional mobility.
Vision and hearing within normal ranges (reasonable accommodations provided as needed).
Ability to move within the department to interact with staff and complete tasks.

Summary Qualification

High school education with foundational knowledge of financial and collection practices.
Practical experience handling delinquent accounts and collection calls.
Familiarity with regulatory requirements related to collections and compliance.
Proven ability to manage high call volumes and documentation accurately.
Capability to maintain professionalism in difficult or escalated member interactions.

Skill

Negotiation and conflict resolution in delinquency and collection scenarios.
Effective verbal and written communication with diverse member populations.
Critical thinking and judgment in evaluating payment options and account status.
Attention to detail in account research, documentation, and data entry.
Proficiency with computers, financial calculators, and standard office equipment.
Ability to learn and apply financial assistance and loss mitigation programs.
Skill in skip tracing and investigative techniques to locate members or collateral.
Strong organizational skills to manage multiple accounts and priorities.

Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one’s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one’s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.

Pay: From $23.20 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

telephone representative jobs in sacramento, ca

Collections Representative

Inside Sales

CSR - Flooring (SACRAMENTO, CA)

Insurance Coordinator

Patient Services Representative

Patient Contact Center Patient Services Representative 2

Guest Service Representative

Patient Services Representative

Patient Services Representative 3

Contact Center Representative I

Sales Support Specialist

Service Center Clerk II

Business Member Support Service Center Representative

Item Processing - Item Processing Representative

Item Processing Representative

Enterprise Fraud - Card Investigations Representative

RECEPTIONIST

Admissions Representative

Office Assistant

Referral Coordinator

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