Top 15 customer support coordinator Jobs in sacramento ca

Service Coordinator
United Mechanical —Sacramento, CA
- $28 - $32 an hour
- Full-time
- ERP systems
- Mid-level
- Administrative experience
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Client Coordinator
Maxim Healthcare Services —Roseville, CA
- $22 - $25 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Vendorization Coordinator
ALTA CALIFORNIA REGIONAL CENTER INC —Sacramento, CA
- $25.44 - $29.44 an hour
- Customer service
- Mid-level
- Office
- Paid holidays
- Disability insurance
5d
Senior Service Coordinator
United Mechanical —West Sacramento, CA
- $40 - $45 an hour
- Full-time
- ERP systems
- Mid-level
- 3 years
Quick Apply
Customer Service Coordinator
Big Hairy Dog Information Systems —Sacramento, CA
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Client Service Coordinator Home Care
AccentCare, Inc. —Sacramento, CA
- $0 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Service Coordinator
Hue & Cry, Inc. —Sacramento, CA
- $18 - $25 an hour
- Full-time
- Background check
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
13d
Service Coordinator/Customer Service
Elk Grove Toyota —Elk Grove, CA
- $17 - $18 an hour
- Weekends as needed
- High school diploma or GED
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
6d
Client Coordinator
BRMS —Folsom, CA
- $22 - $23 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Basic math

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Personal Injury Case Coordinator
Curtis Legal Group —Sacramento, CA
Duties include gathering information to support cases, drafting correspondence, interacting with insurance adjusters, putting together demand packages, and…
$71,000 - $86,000 a year
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General Contractor Construction Estimator / Senior Estimator
Nyecon Inc. —Sacramento, CA
Collaborate closely with owners and the design team to develop preliminary concept drawings for cost model (budgetary) estimating.
$100,000 - $140,000 a year
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8d

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Account Customer Service Coordinator- Hybrid
Ryder System —New Albany, OH
Participate in daily operational calls and provide updates to field operations about assigned client(s). Lead and/or participate in daily, weekly and/or monthly…
$20 an hour
Client Resource Coordinator 2
Johnson Controls —Dublin, OH
Under direct supervision of the Area Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service.
$26.06 - $35.79 an hour

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Service Coordinator

United Mechanical -
Sacramento, CA

Quick Apply

Job Details

Full-time
$28 - $32 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

The Service Coordinator plays a central role in supporting the daily operations of the Service Department, with responsibility for customer communication, technician dispatch coordination, and billing support. This role helps drive efficient scheduling, clear communication, and accurate processing of completed work through invoicing. Serving as a key point of coordination between customers, field personnel, and internal teams, the position requires strong organization, urgency, attention to detail, and dependable follow-through.

Responsibilities

Customer Communication and Service Support

Coordinate incoming service requests and respond to customer calls and emails in a professional and timely manner.
Maintain clear communication with customers regarding service status, scheduling updates, technician arrival windows, and job progress.
Serve as a central point of communication between customers, technicians, and service leadership.
Ensure customers are kept informed throughout the lifecycle of the work order.

Dispatch and Scheduling Coordination

Dispatch technicians for service calls based on direction from service leadership and operational priorities.
Coordinate planned maintenance and service calls with assigned technicians and customers.
Adjust schedules as needed based on job progress, emergencies, technician availability, and customer needs.
Monitor open calls and work orders daily to help ensure timely scheduling, completion, and closeout.
Escalate scheduling conflicts, delays, or service issues to the appropriate supervisor or manager.

Work Order Management and Billing Support

Review open and completed work orders for accuracy, completeness, and proper documentation.
Follow up on labor, notes, materials, and required information needed to support billing.
Create invoices or billing packages for completed work in accordance with internal processes.
Assist with prebilling review and route billing items for approval as needed.
Help ensure work orders are closed and invoiced in a timely manner.
Coordinate with service leadership, technicians, purchasing, and accounting to resolve billing discrepancies or missing information.

Administrative and Operational Support

Maintain accurate records within service software and internal tracking systems.
Support reporting, documentation, and workflow tracking related to service activity.
Review assigned technician timecards or job-related documentation for completeness and route issues for review.
Assist with internal coordination across service, sales, purchasing, and accounting as needed to support smooth job execution and billing.

Competencies

Strong customer service mindset
Clear and professional communication
Organization and follow-through
Urgency and responsiveness
Problem solving
Attention to detail
Team collaboration

Qualifications

High school diploma or equivalent required.
Prior experience in service coordination, dispatching, scheduling, billing, or administrative support preferred.
Experience in construction, mechanical, HVAC, plumbing, or service operations environments strongly preferred.
Strong verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and shift priorities with urgency and professionalism.
Proficient in Microsoft Office and service management or ERP software, preferably BuildOps.
Ability to work effectively with field employees, customers, and internal departments.

United Mechanical is an Equal Opportunity Employer and embraces diversity in our employee population. We provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Quick Apply

Refine Your Search

customer support coordinator jobs in sacramento ca

Service Coordinator

Client Coordinator

Vendorization Coordinator

Senior Service Coordinator

Customer Service Coordinator

Client Service Coordinator Home Care

Service Coordinator

Service Coordinator/Customer Service

Client Coordinator

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