Top 3 Front office director Jobs in Sacramento Ca

Front Office Director
The Westin Sacramento Riverfront Hotel & Spa —Sacramento, CA
- $70,500 - $74,000 a year
- Weekends as needed
- Hotel
- Contracts
- Senior level
Front Office Director
Hersha Hospitality Management, LP —Sacramento, CA
- $70,500 - $74,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Contracts
The Fort Sutter Hotel Sacramento Tapestry Collection - Director Front Office
Evolution Hospitality —Sacramento, CA
- $69,665.42 - $72,000.00 a year
- Full-time
- Inventory management
- Windows
- Hotel
- AD&D insurance
- Disability insurance

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Front Office Director
The Westin Sacramento Riverfront Hotel & Spa —Sacramento, CA
Oversee front office departments to ensure an optimal level of service and hospitality are provided to hotel guests. Serve on the hotel’s safety committee.
$70,500 - $74,000 a year
Business Office Director
Atria Senior Living —Sacramento, CA
Responsibly manages and supervises all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay…
$70,990.40 - $81,638.96 a year

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Front Office Director

The Westin Sacramento Riverfront Hotel & Spa
Sacramento, CA

Apply Now

Job Details

Full-time
$70,500 - $74,000 a year

Qualifications

Hotel cost control
Staff performance monitoring
Safety data sheets (SDS)
Committee work
Staff supervision
Internal controls
Hotel regulations compliance
Hotel policy compliance
Sustainability standards
Accounts receivable management
Managing teams in a customer support role
Coaching
Staff scheduling
Customer satisfaction tracking
Frontline customer support management
Recruitment and selection
Invoice payment processing
Policy & process development
Property management bookkeeping
Financial control management
Financial compliance audits
Overseeing payroll
Forecasting
Environmental protocols
Health and safety committees experience
Contracts
Vendor contract management
Interviewing
Safety equipment
Hotel staff training

Full Job Description

Overview:

Opportunity: Front Office Director

Manage hotel front office operations in accordance with established guest service and sustainability standards.

Potential Career Path

Assistant General Manager – General Manager – Area General Manager

Essential Job Functions

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Oversee front office departments to ensure an optimal level of service and hospitality are provided to hotel guests.
Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction.
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
Monitor all front of the house financial operations and ensure front office compliance with accounting controls and procedures.
Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
Supervise all front of the house department managers.
Review correspondence from guests and incident logs and direct staff according to information obtained.
Oversee all vendor and personnel contracts throughout the hotel.
Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
Oversee the property accounting functions including but not limited to Accounts payable and receivables, house bank audits, petty cash as it relates to the front office.
Coordinate with corporate accounting department to oversee payroll functions.
Oversee and ensure internal audit standards are met.
Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and improve maximum occupancy and rates.
Monitor and maintain the front office systems and equipment to ensure optimum performance.
Serve on the hotel’s safety committee.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.

Position Requirements

Associate or Bachelor’s degree preferred.
Intermediate knowledge of overall hotel operations.
Large hotel experience preferred.

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

Located near Sacramento's Land Park neighborhood, our upscale hotel is 2.6 miles from the Sacramento Executive Airport and 11 miles from the Sacramento International Airport, offering an ideal location with serene surroundings. Enjoy access to a variety of popular area attractions, such as Old Sacramento, the Sacramento Zoo and Sacramento City College. Whether here for work or play, retreat to our spacious hotel rooms and suites featuring luxurious bedding and bathrooms, and treat yourself to a delicious meal at our on-site seafood restaurant. You can also pamper yourself with a decadent treatment at our full-service, award-winning spa, and maintain your exercise routine at our 24-hour fitness center with cardio equipment and free weights. Before you leave, relax by the pool or the river while sipping a glass of wine from a local vineyard. Stylish event space is available for memorable events.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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front office director jobs in sacramento ca

Front Office Director

Front Office Director

The Fort Sutter Hotel Sacramento Tapestry Collection - Director Front Office

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