Top 10 Technical support analyst Jobs in Sacramento Ca

ANALYST II
Department of Public Health —Sacramento County, CA
- $6,031 - $7,547 a month
- Online Application
- Hybrid work
- Mid-level
- Office
- Travel
12d
IT Operations Analyst
Rincon Consultants, Inc —Sacramento, CA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
- Health insurance
- Retirement plan
Quick Apply
Implementation Support Analyst - CARES
Cinnovx —Folsom, CA
- $45 - $55 an hour
- Full-time
- Spanish
- Mid-level
- Office
Help Desk Analyst
Wood Rodgers —Roseville, CA
- $19.75 - $24.75 an hour
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
12d
Tech Support Analyst II
Capital Insurance Group —Roseville, CA
- $44,717 - $74,529 a year
- Full-time
- Hybrid work
- Mid-level
- Experience equivalent to degree accepted
- 1 year
- Profit sharing
- Health savings account
End Point Support Analyst
UC Davis Health —Sacramento, CA
- $3,022.40 - $4,860.80 a month
- Weekends as needed
- Background check
- Pass drug screening
- HIPAA
- Continuing education credits
- Paid holidays
10d
Epic Support Analyst III, EpicCare Inpatient ClinDoc
Sutter Health —Sacramento, CA
- $46.65 - $69.98 an hour
- 8 hour shift
- Hybrid work
- Computer Science
- Mid-level
- Office
ANALYST II
State Controller's Office —Sacramento County, CA
- $6,031 - $7,547 a month
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
5d

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Information Technology Infrastructure Analyst Level I/II *Revised
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Information Technology Applications Analyst Level I/II
Sacramento County, CA —Sacramento, CA
The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social…
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IT Analyst/Technical Support - contract - New Albany, OH - Hybrid - W2 only
Portfolio Creative —New Albany, OH
Support new store openings, providing technical oversight for POS hardware installation and validating hardware configurations and payment processing.
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4d
Associate IT Support Services Analyst
Simpson Strong-Tie Company Inc. —Columbus, OH
Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal…
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2d

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technical support analyst jobs near sacramento ca

ANALYST II

Department of Public Health -
Sacramento County, CA

Apply Now

Job Details

Full-time
$6,031 - $7,547 a month
12 days ago

Qualifications

Data preprocessing
Defect resolution root cause analysis
Triage
Defect analysis
Direct client contact
Mid-level
Incident Escalation
Information security
Technical user customer support
Information security compliance
System validation
System testing
Data Security (Data management)
Problem management
Data collection
Root cause analysis
Escalation handling
Under 1 year

Full Job Description

Job Posting: PRIME Helpdesk Tier 1 Support

Department of Public Health

JC-529974

PRIME Helpdesk Tier 1 Support
ANALYST II

$6,031.00 - $7,547.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 9/10/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

Print Job

Save Job

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by optimizing data and technology by improving collection and reporting of data through the surveillance system administered by the Public Health Reporting InforMation Exchange (PRIME) Branch.

The Analyst II provides Tier-1 Helpdesk support for the CalREDIE system by responding to user inquiries, processing user account requests, and performing routine data clean-up activities to ensure accurate and timely surveillance data. Collaborates with stakeholders, serves as a subject matter expert on system functionality and data processes, and triages reported issues by identifying root causes and resolving or escalating complex matters. The Analyst II also assists with testing system enhancements and upgrades, documents defects and workflow decisions, supports grant-related data needs, and ensures strict confidentiality and data-security compliance.

The incumbent works under the direction of the Supervisor II, Chief of the Help Desk Unit (HDU).

This is a 12 month Limited-Term Full-Time position that may be extended or become Permanent.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/CDPHRecruitment

You will find additional information about the job in the Duty Statement.

Working Conditions

Telework Information

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Position Details

Job Code #:

JC-529974

Position #(s):

580-480-5393-901

Working Title:

PRIME Helpdesk Tier 1 Support

Classification:

ANALYST II

$6,031.00 - $7,547.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

12 Month Limited Term - Full Time

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by optimizing data and technology by improving collection and reporting of data through the surveillance system administered by the Public Health Reporting InforMation Exchange (PRIME) Branch.

“The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.”

“The CDPH is currently an E-Verify employer. ”

Department Website: https://www.cdph.ca.gov

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (529974) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email [email protected] for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/10/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Public Health

CCAU Mailing

Attn: Classification & Certification Unit

P.O. Box 997378

MS 1700-1702

Sacramento, CA 95899-7378

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Public Health

CCAU Drop Off

Classification & Certification Unit

1615 Capitol Avenue Suite 73.430

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications -
Please see Statement of Qualifications (SOQ) instructions below at end of posting. Applications received without a written response to the SOQ may be rejected.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: https://www.cdph.ca.gov

Human Resources Contact:
Human Resources Division
(916) 445-0983
[email protected]

Hiring Unit Contact:
Mireya Huerta
(916) 650-0362
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 445-0938
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications (SOQ)

Describe the roles and responsibilities you have had in the following areas:

Analytical and/or technical

Clerical and/or customer service

For each area, please include the job(s) in which you performed these duties and length of time spent in each job, including start and end dates (month and year) and your level of responsibility. If you have academic education from an accredited college or university, provide a brief timeline including the number of units obtained. If your experience is in the Analyst I classification, please specify your range.

Note: Applicants are not expected to have experience or education in all areas. For a glossary of terms, please click here.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Apply Now

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technical support analyst jobs in sacramento ca

ANALYST II

IT Operations Analyst

Implementation Support Analyst - CARES

Help Desk Analyst

Tech Support Analyst II

End Point Support Analyst

Epic Support Analyst III, EpicCare Inpatient ClinDoc

ANALYST II

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Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by optimizing data and technology by improving collection and reporting of data through the surveillance system administered by the Public Health Reporting InforMation Exchange (PRIME) Branch.

The incumbent works under the direction of the Supervisor II, Chief of the Help Desk Unit (HDU).

Working Conditions

Position Details

Department Information

Special Requirements

Application Instructions

Benefits

Contact Information

Statement of Qualifications (SOQ)

Equal Opportunity Employer

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